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Virtual Customer Service Representative Jobs in Mobile, AL

Long's Human Resource Services

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Customer Service Representative

Saraland, AL · On-site

$15.48/hr

Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a Monday ...

U-Haul

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Long's

Customer Service Representative

Fairhope, AL · On-site

$14 - $15/hr

The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed. Responsibilities: * Handle incoming customer service ...

Stone Interiors

Customer Service Representative

Loxley, AL · On-site

$30K - $32K/yr

The primary function of CSR is to ensure the satisfaction of our customers in their business dealings with us. CSR is the primary point of customer contact for the company. REQUIREMENTS: Required: A ...

Long's

Customer Service Representative

Saraland, AL · On-site

$15.48/hr

TempToFT Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a ...

Circle K

Customer Service Representative

Grand Bay, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Loxley, AL · On-site

$12.50 - $17.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Satsuma, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Bay Minette, AL · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Saraland, AL · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

AMVAC CHEMICAL CORP

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC's CSR provides support to AMVAC's customers both internal and external and is a key focal point between Commercial Sales, Production and US Customers. This position requires significant ...

AMVAC Chemical

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC's CSR provides support to AMVAC's customers both internal and external and is a key focal point between Commercial Sales, Production and US Customers. This position requires significant ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Mobile, AL

Virtual Customer Service Representative information

See Mobile, AL salary details

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How much do virtual customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer service representative in Mobile, AL is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Mobile, AL? The most popular types of Customer Service Representative jobs in Mobile, AL are:
What are popular job titles related to Virtual Customer Service Representative jobs in Mobile, AL? For Virtual Customer Service Representative jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Mobile, AL look for? The top searched job categories for Virtual Customer Service Representative jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Virtual Customer Service Representative jobs? Cities near Mobile, AL with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,798 per year, or $18.7 per hour.

Customer Service Representative

Williams-Sonoma Inc. Customer Care Centers

Mobile, AL • On-site

$15/hr

Other

Posted 7 days ago

Job description

Williams-Sonoma Inc. 

Customer Service Representatives
Seasonal Full Time availability 
Remote roles available in: Mobile, AL
Now accepting applications until August 30, 2026

 

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
 

If you’re someone who:

  • Brings positive energy.

  • Solves problems with confidence.

  • Loves great products and even better discounts.
    …then you’ll feel right at home here!

Your Day to Day (Essential Functions):
Customer-Focused Support:

  • Serve as the first point of contact for customer inquiries via phone.

  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.

  • Handle escalations with professionalism, ensuring a smooth resolution process.

Problem-Solving & Ownership:

  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.

  • Approve adjustments, returns, or other resolutions within established guidelines.

  • Follow up with customers to ensure complete satisfaction and issue solutions.

Service with Integrity:

  • Uphold company values by providing honest, ethical, and transparent support.

  • Maintain confidentiality of customer data and company policies.

  • Stay informed about product updates, policies, and procedures to provide accurate information.

Collaboration & Continuous Growth:

  • Work closely with team members and leadership to improve service processes.

  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.

  • Provide feedback to improve company policies and customer experience strategies.


What We Offer:

  • $15.00/hr. 

  • Recognition based incentives and bonuses for top performers.

  • Training, coaching and early conversion opportunities to build your career within our holiday season.

  • Employee discounts and perks (up to 40% off most products and brands). 


What We’re Looking For:

  • 1+ years of customer service experience (retail, call center, or hospitality preferred).

  • Strong communication skills - Ability to de-escalate and resolve issues professionally.

  • Problem-solving mindset - You think fast and adapt quickly.

  • Integrity and reliability - You do the right thing, even when no one is watching.

  • Comfortable working in a fast-paced environment with performance goals.

  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.


Work-From-Home Technology Requirements:

  • You must provide your own qualifying equipment and reliable internet connection.

Required Computer Setup:

  • Desktop, all-in-one computer or traditional laptop.

  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.

  • Minimum 6 GB of RAM; 8 GB or more recommended.

  • Minimum screen resolution of 1920 × 1080.

  • Google Chrome.

  • Current antivirus protection.

  • Enough available storage to install required systems.

  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.

  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
     

Required Equipment:

  • External mouse.

  • Keyboard.

  • Webcam.

  • Wired USB headset.

  • Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.

  • Your computer and internet connection must pass our pre-employment System Checker.
     

We do not recommend using built-in laptop track pads.

Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
 

Ready to Get Started?

Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
 

Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

Apply