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Virtual Customer Service Representative Jobs in Holly Ridge, NC

Pawville, Inc.

Customer Service Representative

Wilmington, NC · On-site

$14.50 - $19.75/hr

They must uphold the highest levels of customer service while making reservations, checking clients ... Professionally and positively representing Pawville by conducting yourself in a manner that is in ...

Rent A Center

Customer Service Representative

Wallace, NC · On-site

$14 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Domino's

Customer Service Rep(08966) Wallace, NC

Wallace, NC · On-site

$14 - $19/hr

Company Description CSR - Insider Position Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Holly Ridge, NC

Virtual Customer Service Representative information

See Holly Ridge, NC salary details

$7

$14

$20

How much do virtual customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual customer service representative in Holly Ridge, NC is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $16.25 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Holly Ridge, NC?

The most popular types of Customer Service Representative jobs in Holly Ridge, NC are:

What are popular job titles related to Virtual Customer Service Representative jobs in Holly Ridge, NC?

For Virtual Customer Service Representative jobs in Holly Ridge, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Holly Ridge, NC look for?

The top searched job categories for Virtual Customer Service Representative jobs in Holly Ridge, NC are:

What cities near Holly Ridge, NC are hiring for Virtual Customer Service Representative jobs?

Cities near Holly Ridge, NC with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Holly Ridge, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,367 per year, or $14.6 per hour.

Customer Service Representative

Animal House Jacksonville

Jacksonville, NC • On-site

$12/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Description:

Are you passionate about pets and love connecting with people who feel the same?


At Animal House Jacksonville, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us.


What You'll Do:

  • Say Hello! Cheerfully greet pets and their humans when they arrive at our resort.
  • Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach.
  • Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly.
  • Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming
  • Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.
  • Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs
  • Running Dogs: Escort our furry friends to play areas/kennels/etc.
  • Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized
  • Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients.

Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.

If you’re the right candidate, we’d love for you to join our team! Benefits for all team members at Animal House Jacksonville include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k! Pay starts at $12.00/hr.


Requirements:

Our perfect customer service professional will embody these qualities:

  • Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
  • Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
  • Customer Service Background: Previous experience in a customer service role preferred, but not required—but a drive to meet and exceed client expectations is paramount
  • Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
  • Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
  • Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
  • Dog Lover: Passion for working with animals a must!