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Virtual Customer Service Representative Jobs in Gilbert, AZ

Apex Service Partners

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Looking to trade up to a better opportunity? ACE Home Services is hiring Customer Service Representatives. Pay: $18-$20/hr + spiffs * Weekend availability required.

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · Hybrid

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · Hybrid

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

ACE Home Services

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACE Home Services is hiring Customer Service Representatives! Pay: $18-$20/hr + spiffs * Weekend availability required . * Flexible Hybrid Schedules * Training : Training will be completed on site ...

Copart, Inc.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

The Ōnin Group

Customer Service Representative

Phoenix, AZ · On-site

$17.50/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide coverage for CSR desks during absences (illness, vacation, etc.) * Support the Office Supervisor with research and special projects as needed * Assist in maintaining smooth daily operations ...

PrideStaff

Customer Service Representative

Phoenix, AZ · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative - Call Center Shift/Hours: Monday - Friday, 1st Shift Pay Range: $17-$23/hr Location: Scottsdale, AZ We are thrilled to announce a new Customer Service Representative ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Gilbert, AZ

Virtual Customer Service Representative information

See Gilbert, AZ salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual customer service representative in Gilbert, AZ is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.

What are the most commonly searched types of Customer Service Representative jobs in Gilbert, AZ?

The most popular types of Customer Service Representative jobs in Gilbert, AZ are:

What are popular job titles related to Virtual Customer Service Representative jobs in Gilbert, AZ?

For Virtual Customer Service Representative jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Gilbert, AZ look for?

The top searched job categories for Virtual Customer Service Representative jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Virtual Customer Service Representative jobs?

Cities near Gilbert, AZ with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,982 per year, or $18.7 per hour.

Virtual Customer Support Representative

Hire Frontier

Phoenix, AZ • Remote

$55K - $60K/yr

Full-time

Posted 21 days ago

Job description

Virtual Customer Support Representative

Description

At HireFrontier, every day brings a new opportunity to connect people with meaningful work and help businesses build stronger teams.

We are on a mission to make hiring simpler, faster, and more human. Every day our team supports this mission by helping employers find top talent and assisting job seekers in discovering opportunities that match their skills and goals across different industries and regions. We are looking for passionate, intelligent, and collaborative individuals who want to build a meaningful and impactful career in staffing and recruitment.

The Customer Support Representative responds to client, candidate, and partner service and support inquiries from both B2B and B2C users, while also maintaining accurate records in accordance with company standards, regulatory guidelines, and internal recruitment processes.


Responsibilities

  • Responds to candidate, client, and partner concerns, questions, and technical support needs via multiple communication channels, while following all applicable company policies, compliance standards, and recruitment workflows.

  • Provides accurate information about HireFrontier staffing solutions, recruitment services, job opportunities, and platform features, including upselling or recommending services when appropriate.

  • Maintains and updates candidate and client records in compliance with internal procedures, data protection standards, and regulatory requirements.

  • Delivers exceptional customer service and support experience to job seekers and hiring partners in a professional, patient, and empathetic manner.

  • Assists with onboarding support for new users of the HireFrontier platform and ensures smooth navigation of recruitment tools and services.

  • Performs other related duties and responsibilities as assigned to support the overall success of the staffing and recruitment operations.


Requirements

  • Native English speaker; bilingual ability in English/Spanish is a strong advantage.

  • Excellent telephone etiquette and strong written and verbal communication skills.

  • Demonstrated organizational, time management, and multitasking abilities in a fast-paced environment.

  • Ability to quickly learn, analyze, understand, and clearly communicate complex staffing and recruitment information.

  • Proficient in using technology, including web-based platforms, mobile applications, and digital communication tools.

  • Prior experience in Customer Service, Customer Support, or a related client-facing role is required.

  • Experience with Salesforce or other CRM systems is considered an added advantage.


Remote Work Requirements

  • A quiet, private, and distraction-free home office environment suitable for professional communication.

  • Reliable high-speed internet connection with a minimum of 10Mbps download speed and 5Mbps upload speed.

  • Strong discipline, self-motivation, and ability to work independently in a remote work setting.

  • Availability to work scheduled hours: 09:00 AM – 5:00 PM EST.


HireFrontier promotes diversity of thought, culture, and background, which strengthens our entire team and the services we provide. We believe that every team member enriches our organization by bringing unique perspectives that help us better understand, engage with, and serve both candidates and clients. We are committed to building and sustaining an inclusive, equitable, and respectful working environment for all individuals, and we do not discriminate against any employee or job applicant.