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Virtual Customer Service Representative Jobs in El Segundo, CA

dbi

Customer Service Representative

Burbank, CA · On-site

$17 - $23.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Burbank, CA · On-site

$17 - $23.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

MW Components

CSR I

Commerce, CA · On-site

$16.25 - $22.25/hr

Customer Service Representative I The Customer Service Representative I (CSR) will establish and ... Regular communication through speaking and hearing in person, by phone, and during virtual meetings.

Jr286 Careers

Customer Service Representative

Torrance, CA · On-site

$16.75 - $22.75/hr

The CSR will support assigned customer accounts, assist with order management activities, and partner with experienced CS team members to develop the skills necessary to manage customer accounts ...

MW Industries, Inc.

CSR I

Commerce, CA · On-site

$17.25 - $23.50/hr

Summary The Customer Service Representative I (CSR) will establish and maintain positive customer ... virtual meetings.

MW Industries

CSR I

Commerce, CA · On-site

$16.25 - $22.25/hr

Summary The Customer Service Representative I (CSR) will establish and maintain positive customer ... Regular communication through speaking and hearing in person, by phone, and during virtual meetings.

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in El Segundo, CA

Virtual Customer Service Representative information

See El Segundo, CA salary details

$10

$20

$28

How much do virtual customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual customer service representative in El Segundo, CA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.26 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in El Segundo, CA?

The most popular types of Customer Service Representative jobs in El Segundo, CA are:

What are popular job titles related to Virtual Customer Service Representative jobs in El Segundo, CA?

For Virtual Customer Service Representative jobs in El Segundo, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in El Segundo, CA look for?

The top searched job categories for Virtual Customer Service Representative jobs in El Segundo, CA are:

What cities near El Segundo, CA are hiring for Virtual Customer Service Representative jobs?

Cities near El Segundo, CA with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in El Segundo, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $41,645 per year, or $20 per hour.

Customer Service Representative

Sales Match

Los Angeles, CA • Remote

$22 - $28/hr

Full-time

Posted 28 days ago

Job description

Job Title: Remote Customer Service Representative
Hourly Pay: $22 - $28/hour

Summary:


We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment.

Job Responsibilities:

  • Respond to customer inquiries via phone, email, or chat with professionalism and care
  • Assist customers with account issues, order status, product questions, or general support
  • Use internal tools and systems to enter information and retrieve answers
  • Follow step-by-step training, company procedures, and scripts to ensure accuracy
  • Stay calm and positive in all interactions, even when handling concerns or complaints
  • Collaborate with team members and supervisors to improve the customer experience

Qualifications:

  • Strong verbal and written communication skills

  • Organized, self-motivated, and dependable

  • Comfortable working independently and handling multiple tasks

  • Basic computer skills (familiarity with browsers, email, and data entry)

  • Customer service, retail, or hospitality experience is a plus but not required

Perks & Benefits:

  • Competitive hourly pay: $22 - $28 based on experience

  • 100% remote work with flexible scheduling options

  • Paid virtual training to help you succeed from day one

  • Friendly and helpful management team

  • Opportunities to grow into advanced customer service or team lead roles

Apply