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Virtual Customer Service Representative Jobs in Colcord, OK

Simmons Animal Nutrition, Inc

CSR I

Siloam Springs, AR

$12.75 - $17.25/hr

Technical Experience: 0-2 years experience in a Customer Service Representative role. Industry Experience: Preference for food processing organization. Minimum Education: High School Diploma or ...

Simmons Foods

Customer Service Rep II

Siloam Springs, AR

$12.75 - $17.25/hr

Technical Experience: 2-5 years experience in a Customer Service Representative role. Industry Experience: Preference for food processing organization. Minimum Education: High School Diploma or ...

New

Simmons Foods

CSR I

Siloam Springs, AR · On-site

$12.75 - $17.25/hr

Technical Experience: 0-2 years experience in a Customer Service Representative role. Industry Experience: Preference for food processing organization. Minimum Education: High School Diploma or ...

Palisade Pest Control

CSR - Retention Specialist

Bentonville, AR · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Service Representative at Palisade, you'll be the face of our commitment to service excellence. Your day-to-day responsibilities will include: * Delivering Exceptional Service:Retain ...

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Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Colcord, OK

Virtual Customer Service Representative information

See Colcord, OK salary details

$7

$15

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How much do virtual customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual customer service representative in Colcord, OK is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $16.78 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.

What cities near Colcord, OK are hiring for Virtual Customer Service Representative jobs?

Cities near Colcord, OK with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Colcord, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,339 per year, or $15.1 per hour.

CSR I

Simmons Animal Nutrition, Inc

Siloam Springs, AR

$12.75 - $17.25/hr

Full-time

Re-posted 27 days ago

Job description

Purpose of the Position

Supports the Order Center by performing assigned daily duties for the purpose of serving the needs of the customer base through daily receipt and entry of orders.

Essential Position Responsibilities - This is a Salary Non-Exempt position.

Processes orders received through various platforms such as EDI, email, fax and phone. Processes orders daily to execute deliveries to customers through data entry, date changes, error correction, and printing and filing of related documentation/paperwork. Performs any other assigned tasks to ensure accurate and timely order processing. Adheres to internal control procedures when processing customer purchase orders, credits, rebills, etc.

Works closely with and on the behalf of customers. Demonstrates strong interpersonal, communication and negotiation skills to effectively support the Order Center by communicating and following-up with customers, as needed, for the purpose of problem resolution to include, but not limited to, product availability, pricing, lead time, and/or delivery. Coordinates with other functional areas including Supply Chain, Plant and/or outside warehouses.

Maintains accurate records and tracking of all information related to customer interaction, key indicators, and reports for assigned business units. Prepares or contributes to reports with accuracy and timeliness. Contacts other personnel to obtain additional data for reporting, as necessary.

Writes and/or maintains Standard Work Instructions for the Order Center to ensure consistent use of best practices.

Other ‘Essential Position Responsibilities’ that are based on assigned business units include direct order entry, accounts receivable processing, and/or logistics appointment line responsibilities.

Participates as a member of the Team. Participates in the ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure best practices with all team members. Attends appropriate team meetings.

Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the person in this position and is not intended to limit the thinking and creativity of the person as to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.

Physical Activities: Enters and locates information on a computer. Communicates with Customers via telephone and/or electronic mail. Visually verifies information, often in small print. Presents information to small or large groups.

Personal Protective Equipment (PPE): As required by visiting facility.

Travel: Travels domestically to and from multiple facilities or work-sites, possibly requiring overnight stays.

Technical Experience: 0-2 years experience in a Customer Service Representative role.

Industry Experience: Preference for food processing organization.

Minimum Education: High School Diploma or equivalent. Upon employment, enrollment in LEAN, BEST 212 and other developmental opportunities for training through Simmons University is highly recommended.

Preferred Education: N/A

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