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Virtual Customer Service Representative Jobs in Beverly, MA

Aston Carter

Customer Service Representative

Boston, MA · On-site

$22/hr

Customer Service Representative This part-time Customer Service Representative role focuses on ... Participate actively in virtual meetings and trainings, engaging with the team via video and ...

TransCore

Customer Service Representative

Saugus, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

TransCore

Customer Service Representative

East Boston, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

U-Haul

Customer Service Representative

Hathorne, MA · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Beverly, MA

Virtual Customer Service Representative information

See Beverly, MA salary details

$10

$20

$29

How much do virtual customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual customer service representative in Beverly, MA is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.08 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Beverly, MA?

The most popular types of Customer Service Representative jobs in Beverly, MA are:

What are popular job titles related to Virtual Customer Service Representative jobs in Beverly, MA?

For Virtual Customer Service Representative jobs in Beverly, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Beverly, MA look for?

The top searched job categories for Virtual Customer Service Representative jobs in Beverly, MA are:

What cities near Beverly, MA are hiring for Virtual Customer Service Representative jobs?

Cities near Beverly, MA with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Beverly, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

CUSTOMER SERVICE REP (CSR)

Dufficy Enterprises dba Domino's

Waltham, MA • On-site

$17.25 - $23.50/hr

Other

Re-posted 4 days ago

Job description

Now Hiring Customer Service Reps!

You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!

You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.

Many opportunities for advancement as we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers!

What are you waiting for? Apply Now!

Job Benefits

  • Flexible schedules
  • Paid training
  • Advancement opportunities
Requirements
  • Minimum Age: 18+ years
  • Positive Personality
  • Customer Service Oriented
  • Clear, Energetic Voice
  • Reliable transportation

Apply