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Virtual Customer Service Representative Jobs in Bennington, VT

Customer Service Rep(03705)

Pittsfield, MA · On-site

$17.75 - $24.25/hr

Customer Service Rep Full-time Job Category: Store Customer Service Rep Family Run and Locally Owned Company We Care about our employees Competitive pay with opportunities for raises and bonuses ...

Customer Service Rep(03712)

North Adams, MA · On-site

$15 - $20.50/hr

As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Perks - Discounts on menu items Qualifications All ...

Customer Service Rep(03712)

North Adams, MA · On-site

$15 - $20.50/hr

As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Perks - Discounts on menu items Qualifications All ...

Customer Service Rep(03752)

Pittsfield, MA · On-site

$17.75 - $24.25/hr

Customer Service Rep All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job ...

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Virtual Customer Service Representative information

See Bennington, VT salary details

$9

$18

$25

How much do virtual customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer service representative in Bennington, VT is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.14 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Bennington, VT?

The most popular types of Customer Service Representative jobs in Bennington, VT are:

What are popular job titles related to Virtual Customer Service Representative jobs in Bennington, VT?

For Virtual Customer Service Representative jobs in Bennington, VT, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Bennington, VT look for?

The top searched job categories for Virtual Customer Service Representative jobs in Bennington, VT are:

What cities near Bennington, VT are hiring for Virtual Customer Service Representative jobs?

Cities near Bennington, VT with the most Virtual Customer Service Representative job openings:

Customer Service Representative

redShift Recruiting LLC

Saratoga Springs, NY • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

••• Customer Service Representative •••
Pay Rate: $20-$21/hour + commissions
Location: Saratoga Springs, NY (On-site)
Employment Type: Direct Hire
Schedule: 1:30 PM-10:00 PM, 5 days per week, including 1 weekend day
Skills: Strong customer service, communication, and multitasking skills required
Schedule: Must be available to work 1:30 PM-10:00 PM, including one weekend day
Our growing client is seeking a personable and motivated Customer Service Representative to join its dynamic customer service center. In this role, you'll assist customers with inquiries related to storage facilities and campgrounds while delivering an exceptional customer experience. Whether you're helping existing customers or speaking with prospective guests, you'll receive comprehensive training and ongoing support to build your knowledge and grow your career.
Responsibilities of the Customer Service Representative will include:

  • Answer inbound customer calls promptly and professionally
  • Deliver an outstanding customer experience by identifying customer needs and recommending appropriate services
  • Clearly explain services, policies, and procedures
  • Resolve customer concerns efficiently, escalating complex issues when appropriate
  • Maintain accurate records of customer interactions and follow-up activities
  • Collaborate with team members to continuously improve the customer experience
  • Communicate with empathy, professionalism, and a solutions-focused approach
  • Support both customer service and sales-focused conversations with prospective and existing customers
  • Contribute to a positive team culture while consistently delivering exceptional service
Qualifications for the role of Customer Service Representative:
Required:
  • Passion for customer service and hospitality
  • Excellent written and verbal communication skills
  • Strong attention to detail and the ability to manage multiple priorities
  • Proficiency with Microsoft Office and web-based applications
  • Strong problem-solving skills with the ability to resolve customer concerns professionally
  • Ability to work independently and collaboratively in a team environment
  • Ability to handle confidential information with discretion
  • Desire to learn, grow, and build a long-term career in customer service
Preferred:
  • Experience with inbound phone sales
  • Bilingual - Spanish communication skills
Benefits:
  • Medical, Dental, and Vision Insurance
  • 401(k) with company matching
  • Paid Time Off
  • Flexible schedule
  • Paid on-the-job training
  • Referral program
  • Monthly performance-based incentive programs
  • Career growth opportunities
  • Commission earning potential

About Us:
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions, connecting skilled professionals with top employers across the region.
To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-me