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Virtual Customer Service Representative Jobs in Hawaii

U-Haul

Customer Service Representative

Kailua Kona, HI

$16 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Kailua Kona, HI

$16 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

Customer Service Representative Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 ...

Helping Hands Hale LLC

$25 - $45/hr

Description Helping Hands Hale LLC is looking for a Customer Service Representative to join our team in Volcano. This full-time, on-site position is an excellent opportunity for individuals seeking ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua, HI · On-site

$19 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua Kona, HI

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua Kona, HI · On-site

$19 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Hawaii

Virtual Customer Service Representative information

See Hawaii salary details

$10

$19

$27

How much do virtual customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual customer service representative in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Hawaii? The most popular types of Customer Service Representative jobs in Hawaii are:
What are popular job titles related to Virtual Customer Service Representative jobs in Hawaii? For Virtual Customer Service Representative jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Hawaii look for? The top searched job categories for Virtual Customer Service Representative jobs in Hawaii are:
What cities in Hawaii are hiring for Virtual Customer Service Representative jobs? Cities in Hawaii with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Representative

Express Employment

Honolulu, HI

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Located in Honolulu, HI
Salary: $20.00-$22.00 per hour
Position: Customer Service Representative
Location: Honolulu, HI
Pay Range: $20.00 - $22.00 per hour
Schedule & Training: Flexible hours during hands-on training; multi-day shifts long-term
Express is seeking a full-time Customer Service Representative for a local air freight company. This role manages phone and walk-in client support, coordinates air freight logistics, and completes daily operational tasks. Candidates need strong communication skills and reliability.
Interested? Give us a call today at 808-792-7015 for an immediate interview!
Benefits
  • Medical, dental, vision coverage
  • Paid Time Off
  • Weekly Paychecks
  • Referral Bonuses

Customer Service Representative Essential Duties
  • Handle incoming phone calls and assist walk-in visitors
  • Organize routing schedules and coordinate daily shipments
  • Maintain smooth daily workflows within operations and client support department
  • Learn and apply air transport regulations and security rules
  • Deliver polite and dependable customer service

Customer Service Representative Skills and Knowledge Requirements
  • 1-2 years customer service experience
  • Clear verbal and written communication skills
  • High reliability, strong attention to detail, and ability to follow safety rules
  • Capability to adapt and work efficiently in a fast-paced cargo environment
  • Prior logistics, warehousing, or airline shipping experience preferred
  • Requires security clearance and TSA compliance

How to Apply for our Customer Service Representative opportunity
  • Call our team today at 808-792-7015
  • Email your resume to jobs.honoluluhisrg@expresspros.com
  • Apply to this posting

#HIOFFICE
Express Office: Pearl City
945 Kamehameha Highway
Unit 5
Pearl City, HI 96782
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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