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Virtual Customer Service Rep Jobs in Augusta, GA

Circle K

Customer Service Representative

Hephzibah, GA · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Grovetown, GA · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Warrenville, SC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Graniteville, SC · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Hephzibah, GA · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer service Representative

Augusta, GA · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Beech Island, SC · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Jackson, SC · On-site

$17.25 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Grovetown, GA

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Thomson, GA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Augusta, GA

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Evans, GA · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

dbi

Alterations Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Circle K

Customer Service Representative

Appling, GA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Warrenville, SC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Thomson, GA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 41-60

All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in Augusta, GA

Virtual Customer Service Rep information

See Augusta, GA salary details

$9

$17

$25

How much do virtual customer service rep jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual customer service rep in Augusta, GA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications in customer service or related fields can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the most commonly searched types of Customer Service Rep jobs in Augusta, GA?

The most popular types of Customer Service Rep jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Virtual Customer Service Rep jobs?

Cities near Augusta, GA with the most Virtual Customer Service Rep job openings:

Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,752 per year, or $17.7 per hour.

Customer Service Representative

Medical Associates Plus

Augusta, GA • On-site

$15 - $20.50/hr

Other

Re-posted 3 days ago

Job description

Customer Service Representative

The Customer Service Representative (CSR) supports efficient clinic operations by providing high-quality front-desk services, including patient registration, appointment scheduling, and insurance verification. This role ensures a welcoming environment while maintaining accuracy and professionalism in all patient interactions. As a key point of contact, the CSR represents the organization and is expected to uphold high standards of service and confidentiality.

Responsibilities and Duties
  • Greet patients and visitors in a courteous, professional manner.
  • Register patients accurately in the electronic health record (EHR), including obtaining consents and verifying insurance.
  • Communicate co-pays and financial responsibilities; collect payments and issue receipts.
  • Schedule, cancel, and confirm appointments according to clinic protocol.
  • Process medical record requests in compliance with privacy regulations.
  • Maintain and update sliding fee scale (SFS) applications and calculate discounts as needed.
  • Perform insurance eligibility checks and secure required authorizations.
  • Monitor and manage incoming phone calls; take and relay accurate messages.
  • Coordinate with clinical staff for schedule adjustments or urgent appointment needs.
  • Maintain accurate records and logs, including no-shows, cancellations, and appointment reminders.
  • Scan and upload documents to the EHR system in a timely and accurate manner.
  • Balance cash drawer and complete end-of-day closeout procedures.
  • Follow all organizational policies, procedures, and safety guidelines.
  • Provide Good Faith Estimate (GFE) for uninsured or self-pay patients in accordance with the No Surprise Act guidelines.
  • Perform other duties as assigned.
Qualifications

Knowledge, Skills, and Abilities:

  • Strong customer service and communication skills.
  • Proficiency with computers and office equipment.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of commercial, Medicare, and Medicaid insurance requirements.
  • Strong organizational skills and attention to detail.
  • Ability to always maintain confidentiality and professionalism.

Education:

  • High School diploma or GED required

Experience:

  • Minimum of 1 year in a customer service or healthcare setting is preferred.
  • Experience with EHR systems is desirable.
  • Knowledge of medical terminology and insurance processes is preferred.

Physical Demands:

  • Prolonged periods of sitting and computer use.
  • Occasional bending, stooping, and lifting to 30 pounds.
  • Frequent interaction with patients, including those who may be ill.
  • Normal hearing and vision required for communication and data entry.

Work Environment:

  • High-stress, fast-paced environment.
  • Office based clinical environment within healthcare setting
  • Work is primarily indoors with extended periods of computer use.

Disclaimer:

The above is intended to describe the job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of supplemental duties, responsibilities, or non-essential requirements.

Medical Associates Plus is an Equal Opportunity Employer and does not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, basis of disability or any other federal, state or local protected class.

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