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Virtual Customer Service Manager Jobs in Ruston, LA

Walgreens

Customer Service Associate

Ruston, LA · On-site

$11.75 - $16.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Ruston, LA · On-site

$11.75 - $16.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Buc-ee's

Assistant Deli/Food Service Manager

Ruston, LA · On-site

$37/hr

Along with a passionate commitment to customer service, every Assistant Food Service Manager must also use their time to develop employees while ensuring the department maintains the highest industry ...

Buc-ee's

Assistant Deli/Food Service Manager

Ruston, LA · On-site

$37/hr

Along with a passionate commitment to customer service, every Assistant Food Service Manager must also use their time to develop employees while ensuring the department maintains the highest industry ...

Walgreens

Customer Service Associate

Ruston, LA · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Variety Stores LLC

Customer Service Associate

Arcadia, LA

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Arcadia, LA · On-site

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Domino's Pizza

Customer Service Representative

Ruston, LA

$13 - $17.50/hr

In our stores, team members learn about business, management and what it takes to succeed. We have ... We are looking for Customer Service Representatives at a Domino's near you! These team members will ...

Family Dollar

Customer Service Associate I

Farmerville, LA · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Simsboro, LA · On-site

$11.75 - $16.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Ruston, LA · On-site

$11.75 - $16.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Calhoun, LA · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Farmerville, LA · On-site

$13.50 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Ruston, LA

Virtual Customer Service Manager information

See Ruston, LA salary details

$19.8K

$46.8K

$81.5K

How much do virtual customer service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for virtual customer service manager in Ruston, LA is $46,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $56,500.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Ruston, LA? The most popular types of Virtual Customer Service jobs in Ruston, LA are:
What are popular job titles related to Virtual Customer Service Manager jobs in Ruston, LA? For Virtual Customer Service Manager jobs in Ruston, LA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Manager jobs in Ruston, LA look for? The top searched job categories for Virtual Customer Service Manager jobs in Ruston, LA are:
What cities near Ruston, LA are hiring for Virtual Customer Service Manager jobs? Cities near Ruston, LA with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Ruston, LA as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,818 per year, or $22.5 per hour.

Sales & Service Manager

Porters Industrial

West Monroe, LA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

Sales & Service Manager
Full-Time | On-Site
Position Overview
We are seeking a motivated, organized, and relationship-driven Sales & Service Manager to lead both customer acquisition and ongoing service operations. This role combines outside sales, account management, and service route oversight. The ideal candidate thrives in a fast-paced environment, builds strong customer relationships, and ensures our service delivery is consistent, accurate, and exceeds expectations.
Key Responsibilities
Sales & Business Development
  • Prospect and develop new business through cold calls, site visits, networking, and referrals.
  • Conduct needs assessments and present tailored product/service solutions.
  • Prepare proposals, quotes, and contract agreements.
  • Meet or exceed monthly and quarterly sales goals.
  • Maintain an active sales pipeline using CRM tools and follow-up systems.
Customer Relationship Management
  • Serve as the primary point of contact for key accounts.
  • Conduct regular account reviews, audits, and customer satisfaction visits.
  • Resolve service issues quickly and effectively.
  • Identify upsell, cross-sell, and expansion opportunities.
  • Build long-term relationships based on trust, value, and consistent service.
Service & Operations Management
  • Oversee daily service routes, schedules, and driver/technician performance.
  • Ensure accurate product pickup, delivery, inventory rotation, and order completion.
  • Monitor route metrics: on-time delivery, product levels, quality standards, and safety compliance.
  • Train, coach, and support service personnel in customer service and operational best practices.
  • Coordinate with warehouse, inventory, and administrative teams to ensure smooth operations.
Team Leadership
  • Support hiring, onboarding, training, and performance evaluations for service staff.
  • Lead by example in professionalism, communication, and work ethic.
  • Provide coaching and ride-alongs with service reps when needed.
Qualifications
  • 5+ years of experience in outside sales, route/service management, or a similar customer-facing role.
  • Strong communication and presentation skills.
  • Ability to solve problems quickly and professionally.
  • Comfortable with physical work when needed (assisting with product handling, audits, etc.).
  • Valid driver’s license with a clean driving record.
  • CRM experience preferred.
Key Traits for Success
  • Competitive, self-motivated, and goal-driven.
  • Excellent relationship builder.
  • Highly organized with strong attention to detail.
  • Hands-on leader who isn’t afraid to pitch in.
  • Positive attitude and team-focused mindset.
Compensation & Benefits
  • Base salary + commission or performance bonus
  • Company vehicle or allowance
  • Health, dental, vision
  • Paid time off
  • Retirement plan options
  • Company phone/tablet, uniforms, etc.