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Virtual Customer Service Manager Jobs in Gordon, GA

Ricky Heath

Customer Service Representative

Macon, GA · On-site

$20/hr

Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently. * Promptly report any service issues to the appropriate ...

Family Dollar

Customer Service Associate

Macon, GA · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Ricky Heath

Customer Service Representative

Macon, GA · On-site

$20/hr

Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently. * Promptly report any service issues to the appropriate ...

Roses Discount Stores

Customer Service Associate

Macon, GA · On-site

$14 - $19.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: Retail store environment where extended periods of standing are ...

Dollartree

Customer Service Associate

Macon, GA · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Variety Stores LLC

Customer Service Associate

Macon, GA

$12.50 - $17.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Dollar Tree

Customer Service Associate

Macon, GA · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Variety Stores LLC

Customer Service Associate

Macon, GA · On-site

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Quipt Home Medical

Customer Service Representative

Macon, GA · On-site

$13.50 - $18.50/hr

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver ...

Roses Discount Stores

Customer Service Associate

Macon, GA · On-site

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Macon, GA · On-site

$12.50 - $17.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Gordon, GA

Virtual Customer Service Manager information

See Gordon, GA salary details

$23K

$54.4K

$94.8K

How much do virtual customer service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for virtual customer service manager in Gordon, GA is $54,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What job categories do people searching Virtual Customer Service Manager jobs in Gordon, GA look for?

The top searched job categories for Virtual Customer Service Manager jobs in Gordon, GA are:

What cities near Gordon, GA are hiring for Virtual Customer Service Manager jobs?

Cities near Gordon, GA with the most Virtual Customer Service Manager job openings:

Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Gordon, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,434 per year, or $26.2 per hour.

Customer Service Representative

Ryland Environmental Inc

Macon, GA • On-site

$14 - $19/hr

Full-time

Re-posted 4 days ago

Job description

```html
Customer Service Representative

Location: Macon, GA, 31206

Job Description

We are seeking a friendly and dedicated Customer Service Representative to join our team in Macon, GA. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers with product information, order placement, and account management.
  • Resolve customer complaints and issues efficiently while maintaining a positive attitude.
  • Document customer interactions and maintain accurate records in the company database.
  • Collaborate with other departments to ensure customer satisfaction and timely resolution of problems.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult situations with patience and professionalism.
  • Strong problem-solving skills and attention to detail.
  • Proficient with computers and customer service software.
  • Ability to work independently and as part of a team.
How to Apply

If you are passionate about helping customers and want to be part of a dynamic team, please submit your resume and cover letter to our HR department.

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