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Virtual Customer Service Manager Jobs in Georgia

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · On-site

$14.75 - $20/hr

We are looking for a high-energy, empathetic Virtual Customer Service Representative to join our rapidly growing team! If you want to work under an incredible CEO who truly values your hard work ...

ULINE

Senior Customer Service Manager

Braselton, GA · On-site

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Uline

Senior Customer Service Manager

Braselton, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Buford, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Uline

Senior Customer Service Manager

Braselton, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Athens, GA · On-site

$18.50 - $25.50/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Braselton, GA · On-site

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Gainesville, GA · On-site

$18 - $24.75/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Jefferson, GA

$17.75 - $24.50/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Georgia

Virtual Customer Service Manager information

See Georgia salary details

$20.7K

$49K

$85.3K

How much do virtual customer service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for virtual customer service manager in Georgia is $48,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $59,100.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Georgia? The most popular types of Virtual Customer Service jobs in Georgia are:
What are popular job titles related to Virtual Customer Service Manager jobs in Georgia? For Virtual Customer Service Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Manager jobs in Georgia look for? The top searched job categories for Virtual Customer Service Manager jobs in Georgia are:
What cities in Georgia are hiring for Virtual Customer Service Manager jobs? Cities in Georgia with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,973 per year, or $23.5 per hour.

Customer Service Manager

All Ways Caring HomeCare

Dublin, GA • On-site

$18/hr

Full-time

Retirement

Re-posted 25 days ago

Job description

Our Company
All Ways Caring HomeCare
Overview
Who we are looking for:
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:
  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities

External Job Description
What you will do:
Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to:
  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

Qualifications
What you will need:
  • Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver's license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.
Additional Job Information
At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:
  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Retention and referral bonuses. Work with your friends
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities

Salary Range
USD $18.00 / Hour

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