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Virtual Customer Service Associate Jobs in Frederick, MD

Customer Service Associate Job Category Customer Service Market Location MD - Frederick/Western MD Location MD - Frederick Apply Now ( Job Title: Customer Service Associate Job Type: Full-time ...

Customer Service Associate Do you thrive in a fast-paced environment? Enjoy meeting new people? Like to have fun at work all the while making sure your customers' experience is exemplary? Then you ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Sykesville, MD · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Hagerstown, MD · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Ranson, WV · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Westminster, MD · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Customer Service Associate

Frederick, MD · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Customer Service Associate

Gaithersburg, MD · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Customer Service Associate Job Type: Full-time Location: Onsite - Frederick, MD Core Hours: Monday to Friday, 7:00 AM - 4:00 PM EST About the Role As a Customer Service Associate at NVR , you will ...

Customer Service Associate Job Type: Full-time Location: Onsite - Frederick, MD Core Hours: Monday to Friday, 7:00 AM - 4:00 PM EST About the Role As a Customer Service Associate at NVR , you will ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

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Showing results 1-20

Virtual Customer Service Associate information

See Frederick, MD salary details

$8

$17

$27

How much do virtual customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual customer service associate in Frederick, MD is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What is a virtual customer service associate?

A virtual customer service associate is a remote employee who handles customer inquiries, complaints, and support through phone, email, or chat platforms. They typically use customer relationship management (CRM) software and need strong communication skills, often working flexible hours from home.
What are the most commonly searched types of Virtual Customer Service jobs in Frederick, MD? The most popular types of Virtual Customer Service jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Virtual Customer Service Associate jobs? Cities near Frederick, MD with the most Virtual Customer Service Associate job openings:
Infographic showing various Virtual Customer Service Associate job openings in Frederick, MD as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,443 per year, or $17 per hour.

Customer Service Associate

NVR

Frederick, MD • On-site

$50K - $55K/yr

Other

Retirement

Posted 7 days ago


NVR rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

12th of 80 rated construction


Job description

Customer Service Associate

Job Category Customer Service

Market Location MD - Frederick/Western MD

Location MD - Frederick

Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=37594)

Job Title: Customer Service Associate Job Type: Full-time Location: Onsite – Frederick, MD Core Hours: Monday to Friday, 7:00 AM – 4:00 PM EST

About the Role

As a Customer Service Associate at NVR, you will play a key role in supporting our Homebuilding team through the Material Add-Order Call Center. Your strong organizational skills, attention to detail, and proactive mindset will be essential in ensuring timely and accurate material deliveries to our field teams.

This is a fully onsite position, based in our Frederick, MD office, five days per week.

Primary Responsibilities

  • Respond to incoming emails and calls from contractors, costing managers, and project managers regarding material shortages

  • Research material requests, enter shortage details, and apply appropriate reason codes to Add-Order Forms

  • Coordinate with ASD, Procurement, Distributors, Contractors, and Homebuilding teams to facilitate material deliveries

  • Recommend and implement best practices to improve call center operations

Qualifications

  • Minimum of 2 years of administrative experience

  • Strong interpersonal and communication skills

  • High energy with the ability to multitask and prioritize effectively

  • Exceptional attention to detail

  • Ability to thrive in a fast-paced, professional team environment

  • Proficiency in Microsoft Excel and other Microsoft Office applications

Preferred Qualifications:

  • Associate’s or Bachelor’s degree

  • Customer service experience

  • Knowledge of residential homebuilding

Life at NVR

As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge and provide career guidance and encouragement.

NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!

View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/ .

We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.

This position pays $50,000 - $55,000 per year. Individual pay is determined by factors including the candidate’s job-related skills, experience, relevant education, and location.

#LI-Onsite


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