Virtual Crisis Line Jobs (NOW HIRING)

Overview

Pay: $60,000 – $65,000 based on license held.

CRISIS COUNSELOR I Be part of a supportive and dedicated team providing critical crisis services to our communities! Full-time with an excellent benefits package.

Job Description

A Crisis Counselor I provides intensive assessment, linkage and follow-up of individuals identified to be in acute psychiatric distress in various locations throughout the community or remotely, as assigned. S/he/they is responsible for referring clients to appropriate agencies for needed services and for assessing and intervening with individuals whose needs are more complex, requiring a higher level of expertise. S/he/they is expected to perform job functions with a degree of independence, and is expected to assist in the management of day-to-day service operation.

Specific Responsibilities

• Provides short-term crisis intervention and diffusion for children and adults in the community and virtually including comprehensive crisis assessment and suicide/homicide lethality
• Maintains accurate documentation of client/agency contacts in accordance with program policy and procedure manual
• Assumes on-call, and administrative back-up responsibilities consistent with program needs
• Attends and actively participates in all required training, staff meetings and case conferences as required by agency administration
• Engages in supervision on a regular basis
• Provides educational/ marketing /training presentations to the community, as assigned by the Crisis Program Director
• Assists law enforcement and other agencies in handling mental health related crisis
• Engages in agency/program projects or work groups as assigned by the Crisis Program Director
• May provide support/supervision to unlicensed staff
• Secures and maintains all necessary certification and professional licensing as dictated by profession and required qualifications
• Engages clients with telephonic and virtual crisis intervention on the local crisis line and 988 crisis line as assigned
• Makes recommendation and assists in facilitation the appropriate level of treatment/services/supports
• Maintains self in a professional manner at all times, adhering to The Neighborhood Center, Inc.’s policy and procedures and in keeping with the Agency’s mission statement
• Maintains a valid New York State driver’s license and have access to a viable vehicle, if not operating remotely
• Punctual and regular attendance is an essential responsibility of each employee. Employees are expected to report to work as scheduled, on time and prepared to start working
• Performs other duties as requested by Agency Administration

Required Qualifications

• A Licensed Master Social Worker (LMSW) licensed by the New York State Education Department with two (2) years of experience in the provision of mental health services
• A Licensed Clinical Social Worker (LCSW) licensed by the New York State Education Department with two (2) years of experience in the provision of mental health services
• A Licensed Clinical Social Worker with the “R” credential (LCSW-R) licensed by the New York State Education Department with two (2) years of experience in the provision of mental health services
• A Licensed Marriage and Family Therapist (LMFT) licensed by the New York State Education Department with two (2) years of experience in the provision of mental health services
• A Licensed Mental Health Counselor (LMHC) licensed by the New York State Education Department with two (2) years of experience in the provision of mental health services
• A Bachelor’s Degree in Social Work, Nursing, Psychology or a closely related Human Service field with a minimum of three (3) years’ experience working in a human services agency

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. We believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals.

Additional Information

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver’s License (Required)

Ability to Commute:

• Schoharie County, NY (Required)

Ability to Relocate:

• Schoharie County, NY: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person