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Virtual Chat Assistant Jobs in Seattle, WA (NOW HIRING)

Assistant Store Manager

Lynnwood, WA · On-site

$22.20 - $29.99/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... During any live interview (virtual or in-person), candidates must not use real-time generative AI ...

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 21940 Hwy 99 Edmonds, WA 98026

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 15407 Westminster Way N. #5A-2 ...

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 4809 132nd St SE Suite #A101 ...

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 4809 132nd St SE Suite #A101 ...

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 4809 132nd St SE Suite #A101 ...

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 17307 SE 272nd St. Suite 120 ...

Ongoing paid education, in-person and virtual * Exciting contests and rewards * Flexible scheduling ... Text Wendy now to start the chat! 206-758-6002 Location Information: 18700 33rd Ave West Lynnwood ...

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

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Virtual Chat Assistant information

See Seattle, WA salary details

$13

$27

$38

How much do virtual chat assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual chat assistant in Seattle, WA is $27.77, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $31.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.
What job categories do people searching Virtual Chat Assistant jobs in Seattle, WA look for? The top searched job categories for Virtual Chat Assistant jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Virtual Chat Assistant jobs? Cities near Seattle, WA with the most Virtual Chat Assistant job openings:
Infographic showing various Virtual Chat Assistant job openings in Seattle, WA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,753 per year, or $27.8 per hour.

Assistant Store Manager

David's Bridal, LLC.

Lynnwood, WA • On-site

$22.20 - $29.99/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


David's Bridal rating

5.1

Company rating: 5.1 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

85th of 104 rated fashion retailers


Job description

From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
If you are passionately enthusiastic, endlessly curious, and customer obsessed, say "I do" and apply today!
As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.
Essential Job Functions:
Customer Focus
  • Leads and models a customer first culture across all roles.
  • Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
  • Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decisions Making
  • Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
  • Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
  • Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

Managing Performance
  • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
  • Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
  • Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
  • Other duties as assigned.

Education & Credentials:
  • High School Diploma or degree.
  • Two-four years prior retail management experience in an apparel or specialty store environment.
  • Prior experience with a computerized POS system.

Work Hours and Physical Demands:
Full time hours Sunday through Saturday 40 hours a week
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.
Now that we've popped the question, please say "I do".
Full Time Opportunity - A comprehensive benefits package is available.
  • Rewarding Environment and Competitive Pay
  • Generous Dream Maker Discount After First Pay Period
  • Referral Incentive Program
  • Dayforce Wallet - Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Wellness Days & Holidays, including your Birthday off!
  • Pet Benefits

Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Policy: Candidate Use of AI in Live Interviews
We conduct interviews to evaluate each candidate's own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.
The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

What David's Bridal employees say

Pay

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Hours and flexibility

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Get the full story on Breakroom


Davids Bridal logo

About Davids Bridal

Sourced by ZipRecruiter

David's Bridal is a premier company in the bridal industry, with its headquarters situated in Conshohocken, PA, US. Established in 1950, it has grown to become a leading global bridal store that specializes in wedding dresses, prom gowns, and other formal wear. Its vast product range also includes shoes, gifts, and accessories, serving brides and their bridal parties across multiple locations worldwide. The company's core mission is to empower women to look and feel beautiful on their special occasions, offering expert guidance and personalized support to each customer. David's Bridal prides itself on its commitment to quality, style, and service, reinforcing its position at the forefront of the bridal industry.

Industry

Apparel and accessories stores

Company size

5,001 - 10,000 Employees

Headquarters location

Conshohocken, PA, US

Year founded

1950