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Virtual Chat Assistant Jobs in Park Ridge, IL (NOW HIRING)

Parts Town

Salesforce Administrator

Addison, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You have a strong understanding of the platform and can assist in the configuration and ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You have a strong understanding of the platform and can assist in the configuration and ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You have a strong understanding of the platform and can assist in the configuration and ...

GigaStar

Partnerships Manager

Chicago, IL · Remote

  • Retirement

  • PTO

... video chat with potential Creators to understand their goals and clearly articulate GigaStar ... Help negotiate/close deals and assist in providing a white glove service experience * Collaborate ...

GigaStar

Partnerships Manager

Chicago, IL · On-site

$80K - $100K/yr

  • Retirement

  • PTO

... video chat with potential Creators to understand their goals and clearly articulate GigaStar ... Help negotiate/close deals and assist in providing a white glove service experience * Collaborate ...

Parts Town

SAP Integration Suite Engineer

Addison, IL · On-site

$104K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... Develop secure APIs following enterprise governance standards. * Assist in defining integration ...

Parts Town

SAP Integration Suite Engineer

Addison, IL · On-site

$104K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... Develop secure APIs following enterprise governance standards. * Assist in defining integration ...

Parts Town

SAP Integration Suite Engineer

Addison, IL · Hybrid

$104K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... Develop secure APIs following enterprise governance standards. * Assist in defining integration ...

Parts Town

SAP Integration Suite Engineer

Addison, IL · Hybrid

$104K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... Develop secure APIs following enterprise governance standards. * Assist in defining integration ...

Parts Town

Hazmat Material Specialist

Addison, IL · On-site

$21.15 - $25.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You will also be responsible to assist the Hazmat team with outgoing hazardous material orders. A ...

Parts Town

Box Truck Driver

Addison, IL · On-site

$20.75 - $25.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our Virtual Tour and Culture ... Load/unload PT box truck to transfer items or materials between locations * Assist material ...

Parts Town

Hazmat Material Specialist

Addison, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You will also be responsible to assist the Hazmat team with outgoing hazardous material orders. A ...

Parts Town

Hazmat Material Specialist

Addison, IL

$21.15 - $25.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You will also be responsible to assist the Hazmat team with outgoing hazardous material orders. A ...

Parts Town

Hazmat Material Specialist

Addison, IL · On-site

$21.15 - $25.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You will also be responsible to assist the Hazmat team with outgoing hazardous material orders. A ...

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Showing results 41-60

All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Park Ridge, IL

Virtual Chat Assistant information

See Park Ridge, IL salary details

$11

$24

$33

How much do virtual chat assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual chat assistant in Park Ridge, IL is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.97 per hour, depending on experience, location, and employer.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What job categories do people searching Virtual Chat Assistant jobs in Park Ridge, IL look for?

The top searched job categories for Virtual Chat Assistant jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Virtual Chat Assistant jobs?

Cities near Park Ridge, IL with the most Virtual Chat Assistant job openings:

Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $49,937 per year, or $24 per hour.

Salesforce Administrator

Parts Town

Addison, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Parts Town rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

46th of 419 rated retail wholesalers

Job description

Position at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
  • Parts Town Pride - check out our virtual tour and culture!
  • Quarterly profit-sharing bonus
  • Hybrid Work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance
Our Salesforce Administrator (internally known as a Salesforce Wizard) will be a key member of our Salesforce operations team, you will be responsible for supporting the configuration, maintenance, and optimization of our Salesforce platform. You will work closely with various stakeholders and users daily across the business gathering requirements, offering best practices, and understanding business needs for each segment. This role offers an excellent opportunity for growth and development in the Salesforce ecosystem.
A Typical Day
  • Offer first-level support to Service Cloud and Sales Cloud users through Jira tickets, troubleshooting issues and promptly resolving basic user tickets.
  • Develop and maintain reports and dashboards to provide actionable insights into sales and service performance, pipeline health, and other key metrics.
  • Utilize Process Builder, Workflow, and primarily Flow to automate business processes and streamline workflows within Salesforce.
  • Assist in ongoing projects and implementations related to Salesforce customization, enhancements, and integrations.
  • Ensure data integrity by managing record types, profiles, and role hierarchy.
  • Perform data maintenance tasks such as data cleansing, de-duplication, and data migration as needed.
  • Collaborate with other administrators and often work with different technical teams to implement new features and enhancements.
  • Assist in user training and documentation to promote effective utilization of Salesforce capabilities.
  • Collaborate with cross-functional teams to gather requirements, design solutions, and support implementation efforts.
  • Assist in the development and execution of test plans for system changes and new implementations.

To Land This Opportunity
  • You have 1-3 years of experience in a Salesforce support role
  • Bonus points if you have a Bachelor's degree
  • You are proficient in comprehending business requirements and aligning them with Salesforce solutions
  • You have a strong understanding of the platform and can assist in the configuration and customization of Salesforce Objects, Fields, Page Layouts, Record Types, Validation Rules, and familiarity using Automation Tools, primarily Flow Builder
  • You love Salesforce Reporting and Dashboard creation
  • Experience building complex flows
  • You're a self-starter with the ability to wear multiple hats and a great problem solver
  • You have the ability to trouble shoot and communicate about technical issues with non-technical team members who are experiencing issues

Extra Awesome
  • Salesforce Administrator certification (ADM 201) + any extra Salesforce Certifications.
  • You possess Campaign and Lead Management experience
  • You have Salesforce Marketing Cloud experience
  • Familiarity with data import tools such as Data Loader IO.
  • Basic knowledge of Apex, Visualforce, and/or Lightning Components
  • Familiarity with Experience Cloud (Formerly known as "Communities")

About Your Future Team
You're really in for a treat. How do you feel about wild turkeys? Seriously, someone on the team has turkeys and chickens. We are a team of cooks, bakers, no candlestick makers yet. We like to laugh, so bring your best jokes - you will be tested.
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $72,464.36 -$ 97,793.34 which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English Spanish
E-Verify Right to Work Poster: English Spanish

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