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Virtual Chat Assistant Jobs in Park Ridge, IL (NOW HIRING)

Simos

Candidate Experience Coordinator

Chicago, IL · On-site

$20.50 - $27.50/hr

  • Medical

  • Dental

  • PTO

Proactively engage with prospective candidates through phone, text, email, chat, and virtual ... related records. * Assist with virtual hiring events, recruitment campaigns, and workforce ...

Brilliant Earth

Sales Associate, Jewelry

Chicago, IL

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

Brilliant Earth

Sales Associate, Jewelry

Chicago, IL

$20 - $22/hr

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

Brilliant Earth

Sales Associate, Jewelry

Chicago, IL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

GEODIS

Senior Ocean Import Agent

Elk Grove Village, IL · On-site

$20.75 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Calculate rates and price conversions; profit and loss analysis * Assist customers with question ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

Jobs for Humanity

Inside Service Technician

Addison, IL · On-site

  • Medical

  • Retirement

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... On a daily basis, you'll assist with repairs on warranty and non-warranty foodservice equipment ...

Jobs for Humanity

Inside Service Technician

Addison, IL · On-site

  • Medical

  • Retirement

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... On a daily basis, you'll assist with repairs on warranty and non-warranty foodservice equipment ...

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide first-level technical support to employees and remote users through phone, email, chat, and ... Provide support for virtual meetings, collaboration platforms, and video conferencing technologies.

Jobs for Humanity

Inside Service Technician

Addison, IL · On-site

  • Medical

  • Retirement

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... On a daily basis, you'll assist with repairs on warranty and non-warranty foodservice equipment ...

GEODIS

Senior Ocean Import Agent

Elk Grove Village, IL · On-site

$20.75 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Calculate rates and price conversions; profit and loss analysis * Assist customers with question ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

Ulta Beauty

Customer Care AI Program Lead

Bolingbrook, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... chat, text, email, and social media. Our front-line Service Specialists are at the heart of this ... virtual assistants, agent assist), with direct involvement in improving performance or scaling use ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You have a strong understanding of the platform and can assist in the configuration and ...

Parts Town

Salesforce Administrator

Addison, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... let's chat - Apply Today! Perks * Parts Town Pride - check out our virtual tour and culture ... You have a strong understanding of the platform and can assist in the configuration and ...

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Showing results 21-40

All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Park Ridge, IL

Virtual Chat Assistant information

See Park Ridge, IL salary details

$11

$24

$33

How much do virtual chat assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual chat assistant in Park Ridge, IL is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.97 per hour, depending on experience, location, and employer.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What job categories do people searching Virtual Chat Assistant jobs in Park Ridge, IL look for?

The top searched job categories for Virtual Chat Assistant jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Virtual Chat Assistant jobs?

Cities near Park Ridge, IL with the most Virtual Chat Assistant job openings:

Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $49,937 per year, or $24 per hour.

Candidate Experience Coordinator

Simos

Chicago, IL • On-site

$20.50 - $27.50/hr

Full-time, Part-time, Other

Medical, Dental, PTO

Re-posted 8 days ago

Job description

Description
Connecting people with opportunity is our passion. The Candidate Experience Coordinator plays a critical role in attracting, engaging, and supporting candidates throughout the recruitment process. This position serves as the bridge between candidates, recruiters, and hiring managers, ensuring a positive candidate experience while helping drive hiring goals. The ideal candidate is relationship-focused, highly organized, and passionate about connecting talent with career opportunities.
Perks & Benefits
  • Casual Dress Code
  • Modern, high tech Environment
  • Other on the spot perks
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • Paid Time Off
  • Advancement Opportunities

Employment Type & Shifts
  • Part Time
  • Full Time
  • Long Term

  • 1st Shift
  • 2nd Shift

Job Responsibilities
  • Proactively engage with prospective candidates through phone, text, email, chat, and virtual recruiting platforms.
  • Conduct initial candidate screenings to assess qualifications, availability, and interest in open positions.
  • Educate candidates on job opportunities, company culture, benefits, and hiring processes.
  • Build and maintain talent pipelines for current and future hiring needs.
  • Conduct follow-up outreach to keep candidates engaged throughout the recruitment process.
  • Support sourcing efforts by identifying and attracting qualified candidates through various recruiting channels.
  • Schedule and conduct interviews.
  • Manage and oversee onboarding documentation to ensure accuracy, completeness, and compliance with company policies, client requirements, and applicable employment regulations.
  • Review, verify, and track pre-employment and onboarding requirements, including new hire paperwork, background checks, employment eligibility documentation, and other compliance-related records.

  • Assist with virtual hiring events, recruitment campaigns, and workforce initiatives.
  • Monitor open requisitions and support recruiting teams in meeting hiring goals and timelines.
  • Serve as a trusted point of contact for candidates, providing exceptional service and guidance throughout the hiring process.
  • Respond promptly to candidate inquiries and resolve concerns with professionalism and empathy.
  • Create a positive candidate experience that strengthens the organization's employer brand.
  • Utilize conflict resolution and de-escalation skills to address candidate concerns and barriers to employment.
  • Maintain accurate candidate records within applicant tracking systems (ATS), CRM platforms, and workforce management tools.
  • Review, verify, and update candidate information and application materials.
  • Document candidate interactions and ensure compliance with recruiting policies and procedures.
  • Generate reports and track recruitment activities, candidate engagement, and hiring outcomes.
  • Support with all hiring and onboarding functions.

Associate Requirements
  • HS Diploma or GED
  • Background Check
  • Must be at least 18 years old

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