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Virtual Call Center Representative Jobs in Keizer, OR

Lifepoint Health

Patient Access Representative

Mcminnville, OR · On-site

$17.50 - $22.50/hr

... Center is operated jointly with Lifepoint Health. We are driven by a profound commitment to ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Patient Access Representative

Mcminnville, OR · On-site

$17.50 - $22.50/hr

... Center is operated jointly with Lifepoint Health. We are driven by a profound commitment to ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Patient Access Representative

Mcminnville, OR · On-site

$17.50 - $22.50/hr

... Center is operated jointly with Lifepoint Health. We are driven by a profound commitment to ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Patient Access Representative

Mcminnville, OR · On-site

$17.50 - $22.50/hr

PRN (ONLY AS NEEDED ~2-5 SHIFTS PER MONTH) Your experience matters Willamette Valley Medical Center ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Patient Access Representative

Mcminnville, OR · On-site

$17.50 - $22.50/hr

PRN (ONLY AS NEEDED ~2-5 SHIFTS PER MONTH) Your experience matters Willamette Valley Medical Center ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Patient Access Representative

Mcminnville, OR · On-site

$17.50 - $22.50/hr

Job Schedule: Full-Time Monday - Friday Your experience matters Willamette Valley Medical Center is ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

ocwcog

SDS ADRC Specialist II

Albany, OR · On-site

... N/A Union Represented Yes No FLSA Status Exempt Non-Exempt Revision Date 07/2026 SUMMARY OF ... Act as a back-up as needed for the ADRC call center. Performs position duties in a manner which ...

Aspen Dental

Associate Dentist

Albany, OR · On-site

$180K - $215K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Albany, OR · On-site

$180K - $215K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

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All JobsCall Center Representative JobsVirtual Call Center Representative JobsVirtual Call Center Representative Jobs in Keizer, OR

Virtual Call Center Representative information

See Keizer, OR salary details

$10

$17

$24

How much do virtual call center representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual call center representative in Keizer, OR is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.13 per hour, depending on experience, location, and employer.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What cities near Keizer, OR are hiring for Virtual Call Center Representative jobs?

Cities near Keizer, OR with the most Virtual Call Center Representative job openings:

Virtual Call Center Representative jobs near you
Infographic showing various Virtual Call Center Representative job openings in Keizer, OR as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,064 per year, or $17.8 per hour.

Patient Access Representative

Lifepoint Health

Mcminnville, OR • On-site

$17.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions.

  • Verifies insurance benefits, obtains precertification/authorization as needed, and collects co-pays/deductibles at the point of service.

  • Provides a positive first impression of the facility by communicating professionally and explaining forms, documents, and educational handouts to patients and families.

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

766th of 898 rated healthcare providers

Job description

Job: Patient Access Rep

Job Schedule: Full-time (FTE 0.9) 12/hour shifts (DAY SHIFT)

Your experience matters 

Willamette Valley Medical Center is operated jointly with Lifepoint Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Representative joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Job Summary:
The Patient Access Representative collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department.

How you'll contribute: 
A Patient Access Representative who excels at this role: 

  • Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.
  • Distributes and explains forms, documents, and educational handouts to patients and families.
  • Verifies insurance benefits and obtains precertification/authorization as necessary.
  • Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate.
  • Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.
  • Protects patient privacy and confidentiality in all registration activities.
  • Participates in performance improvement and required education.
  • Works alternate shifts/areas as needed to support department operations.
  • Performs other duties as assigned.

What we are looking for: 

  • High School Diploma or equivalent required, associate's degree preferred.

Why join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

EEOC Statement:

Willamette Valley Medical Center is an Equal Opportunity Employer.  Willamette Valley Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media

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