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Virtual Assistant Short Term Rental Jobs in Rhode Island

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Virtual Assistant Short Term Rental information

What is a virtual assistant short term rental?

Virtual Assistant Short Term Rental jobs involve providing remote administrative and operational support to property owners or managers who rent out accommodations on platforms like Airbnb or Vrbo. Typical tasks include handling guest inquiries, managing bookings and calendars, coordinating cleaning and maintenance, and assisting with online listings. These assistants help streamline operations, improve guest communication, and ensure smooth turnover between stays, making them valuable for hosts who manage multiple properties or have busy schedules.

What are the key skills and qualifications needed to thrive as a virtual assistant short term rental?

To thrive as a Virtual Assistant for Short Term Rentals, you need organizational skills, attention to detail, and experience with property management or hospitality, often supported by familiarity with booking platforms like Airbnb or Vrbo. Proficiency in tools such as property management software, calendar scheduling systems, and communication platforms is essential. Excellent written communication, problem-solving abilities, and responsiveness set top performers apart in this role. These skills are crucial for ensuring smooth guest experiences, timely coordination, and efficient management of rental operations.

What is the difference between Virtual Assistant Short Term Rental vs Property Manager?

AspectVirtual Assistant Short Term RentalProperty Manager
CredentialsBasic administrative skills, sometimes certifications in hospitality or real estateReal estate license or property management certification often required
Work EnvironmentRemote, flexible, often freelanceOn-site or remote, employed by property management companies or owners
Employer & IndustryReal estate, hospitality, short-term rental platformsReal estate, property rental, hospitality industries
Primary ResponsibilitiesHandling bookings, guest communication, administrative tasksOverseeing property operations, maintenance, tenant relations

While both roles support short-term rental operations, a Virtual Assistant Short Term Rental primarily handles administrative and guest communication tasks remotely, whereas a Property Manager oversees the entire property operation, often on-site, including maintenance and tenant relations.

How does a virtual assistant short term rental typically collaborate with property owners and guests?

As a Virtual Assistant in the short-term rental industry, you’ll regularly coordinate with property owners to manage bookings, update availability calendars, and handle guest inquiries. You’ll act as the primary point of contact for guests, assisting with check-in instructions, troubleshooting issues during their stay, and ensuring their questions are answered promptly. Effective communication and organization are key, as you’ll often juggle multiple properties and guest requests simultaneously. Collaboration with cleaning and maintenance teams is also common to ensure properties are guest-ready.
What are popular job titles related to Virtual Assistant Short Term Rental jobs in Rhode Island? For Virtual Assistant Short Term Rental jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Virtual Assistant Short Term Rental jobs in Rhode Island look for? The top searched job categories for Virtual Assistant Short Term Rental jobs in Rhode Island are:
What cities in Rhode Island are hiring for Virtual Assistant Short Term Rental jobs? Cities in Rhode Island with the most Virtual Assistant Short Term Rental job openings:
Virtual Assistant Short Term Rental jobs near you

Finance & Operations Coordinator

Red House Custom Building

Providence, RI • On-site

Full-time

Posted 19 days ago

Job description

ROLE CONTEXT
The Finance & Office Coordinator keeps Red House Design Build's office, finances, and front door running so the rest of the team can deliver a world-class client experience. The role exists to make the company's daily operations dependable and its financial records accurate - quiet work that, done well, lets everyone else focus on the project. The company core values of Care, Clarity, and Trust are visible at every interaction.MAIN RESPONSIBILITIES
The Finance & Office Coordinator protects the integrity of its financial records and the professionalism of its physical and client-facing presence. This is an execution role - while it does not set financial policy or make vendor, compensation, or strategic decisions, it is trusted to enter data accurately, process payments on time, coordinate client invoices accurately, and exercise first-line judgment about what to resolve and what to escalate to the Finance, HR & Admin Manager. Excellence looks like clean books, a guest-ready studio, and clients and vendors who feel cared for at every touchpoint.CORE ACCOUNTABILITIES
  • Facilities & Office Management
  • Administrative, AP & Financial Support
  • Reception & Client Interaction
  • Inventory & Asset Management
  • Short-Term Rental Coordination
KEY RESPONSIBILITIES
  1. Facilities & Office Management
  • Maintain an organized, welcoming office, studio, and grounds, guest-ready during business hours.
  • Oversee office supplies and equipment; reorder before stockouts.
  • Coordinate facility upkeep, cleaning, and vendor services.
  • Coordinate space for meetings, events, and staff needs.
  1. Administrative, AP & Financial Support
  • Process accounts payable: data entry, AP coding, and check/ACH payment preparation through QuickBooks and Buildertrend.
  • Collect and track Subcontractor Certificate of Insurance renewals.
  • Maintain the QuickBooks-Buildertrend sync; resolve routine discrepancies and escalate complex ones to the Finance, HR & Admin Manager.
  • Support month-end close by reviewing vendor, bank, and credit card accounts for completeness and collecting missing receipts and documentation, delivering clean data for reconciliation.
  • Assist with client Accounts Receivable.
  • Manage team calendars and book internal and external meetings.
  1. Reception & Client Interaction
  • Serve as the first point of contact for clients, visitors, and vendors, in person and by phone.
  • Answer and direct calls, emails, and inquiries.
  • Support discovery calls - gather preliminary information and hand off cleanly to the right team member.
  • Check in with clients at key project phases.
  1. Inventory & Asset Management
  • Maintain inventory records for office supplies and equipment.
  • Track company-owned assets (computers, cell phones, etc.).
  • Schedule company vehicle service and maintenance & maintain current data on status of vehicles
  1. Short-Term Rental Coordination
  • Review the booking calendar and flag concerns to the supervisor.
  • Confirm cleaning, restocking, and unit readiness ahead of guest arrivals.
  • When the primary co-host is out of pocket, serve as guest point of contact
  • When primary co-host isn't able, coordinate cleaning crews.
  • Manage maintenance and vendors during business hours.
PERFORMANCE STANDARDS
  • AP entered and coded accurately, with check/ACH runs completed on the established payment schedule and no missed vendor due dates.
  • QuickBooks-Buildertrend sync kept current; discrepancies caught and either resolved or escalated before they reach month-end.
  • Month-end account review and receipt collection completed on the schedule the Finance, HR & Admin Manager sets for close, with data clean enough to reconcile without rework.
  • Studio and reception maintained to a guest-ready standard throughout business hours.
  • STR turnovers prepped with no guest-facing misses (missing essentials, unready units).
LEADERSHIP & BEHAVIORAL COMPETENCIES
Self:
  • Instills Trust - Handles confidential financial, vendor, and personnel-adjacent information with discretion; does what she says she'll do; is direct and truthful when something is wrong or behind.
  • Demonstrates Self-Awareness - Seeks and accepts feedback without defensiveness; knows the edges of her own knowledge and grows from mistakes.
  • Being Resilient - Stays composed and service-oriented under the competing demands of front desk, finance, and facilities; recovers quickly when priorities collide.
Role-relevant:
  • Optimizes Work Processes - Knows the most effective and efficient way to run recurring office and AP workflows; looks for small improvements in how data moves between QuickBooks and Buildertrend and how the office runs day to day.
  • Collaborates - Works across departments to collect receipts, documentation, and approvals; partners with the team and vendors to get things done while keeping interactions positive and trust intact.
MINIMUM QUALIFICATIONS
  • 3+ years in office administration, operations coordination, or client services.
  • Strong organization and attention to detail under shifting priorities.
  • Excellent communication; comfortable client-facing.
  • Working familiarity with QuickBooks, Buildertrend, and Google Workspace.
  • Basic accounts payable and financial data-entry knowledge.
  • Design, remodeling, or construction background a plus.
WORK ENVIRONMENT
Standard office environment; on-site, client-facing.POSITION DETAILS & COMPLIANCE
  • Full-time, Non-Exempt (Eligible for overtime pay at 1.5x the hourly rate for hours worked over 40 in a workweek)
  • Compensation Range: $25.96 - $29.81 per hour
  • Located: 100% on-site.
PHYSICAL REQUIREMENTS
  • Must be able to lift, push, pull, and carry up to 30 pounds occasionally (e.g., managing office inventory, handling deliveries, and restocking short-term rental essentials).
  • Ability to stand, walk, sit, bend, reach, and safely navigate stairs across the office studio and managed properties.
  • Prolonged periods of sitting at a desk and working on a computer screen.
  • Must possess a valid driver's license and clean driving record (required for coordinating and transporting company vehicles for maintenance).
LEGAL NOTICES
Employment-at-Will: Employment with Red House Design Build is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or prior notice. This document outlines general accountabilities and does not constitute an employment contract.
Equal Opportunity Employer: Red House Design Build provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by Rhode Island or federal laws.

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