ZipRecruiter

Log In

1

Virtual Amazon Customer Service Jobs in Forney, TX

Amazon Delivery Service Partner

Delivery Driver

Forney, TX · On-site

$15 - $19/hr

... Amazon Delivery Service Partner operating out of Forney, TX. We are looking for performance driven, enthusiastic, team players to deliver Amazon packages and tons of smiles to Amazon customers. We ...

NICE

Manager, Customer Service

Richardson, TX · On-site +1

$214K - $321K/yr

Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon ...

NICE

Manager, Customer Service

Richardson, TX · On-site

$214K - $321K/yr

Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon ...

Avanciers LLC

Amazon Connect Developer

Richardson, TX · On-site

Amazon Connect Developer We are seeking an experienced Amazon Connect Developer to design, develop ... Contact Center as a Service ( CCaaS ) * Conversational AI / Virtual Agents * REST APIs and ...

Chewy

Customer Service Trainer

Richardson, TX · On-site

Deliver virtual classroom training while applying adult learning principles to new and existing Customer Service Team Members. * Review and score customer calls using quality control guidelines to ...

Amazon

Area Manager - Wilmer, TX

Wilmer, TX · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Amazon

Area Manager II

Carrollton, TX · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Amazon

Area Manager II - Irving, TX

Irving, TX · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

next page

Showing results 1-20

All JobsAmazon Customer Service JobsVirtual Amazon Customer Service JobsVirtual Amazon Customer Service Jobs in Forney, TX

Virtual Amazon Customer Service information

See Forney, TX salary details

$11

$16

$21

How much do virtual amazon customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual amazon customer service in Forney, TX is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.88 per hour, depending on experience, location, and employer.

What does a virtual Amazon customer service representative do?

A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as a virtual Amazon customer service representative, and why are they important?

To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.

What are the most common challenges faced by virtual Amazon customer service associates, and how can they be managed?

Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.

What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?

AspectVirtual Amazon Customer ServiceVirtual Live Chat Customer Support
Primary RoleAssist Amazon customers with orders, returns, and account issuesProvide real-time support via live chat for various companies
Work EnvironmentRemote, often within Amazon's platform or CRM systemsRemote, across multiple industries and platforms
Required SkillsCustomer service, problem-solving, familiarity with Amazon policiesCommunication skills, multitasking, technical proficiency
Employer & IndustryAmazon, e-commerceVarious companies, customer support services

Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.

What are the most commonly searched types of Amazon Customer Service jobs in Forney, TX?

The most popular types of Amazon Customer Service jobs in Forney, TX are:

What job categories do people searching Virtual Amazon Customer Service jobs in Forney, TX look for?

The top searched job categories for Virtual Amazon Customer Service jobs in Forney, TX are:

What cities near Forney, TX are hiring for Virtual Amazon Customer Service jobs?

Cities near Forney, TX with the most Virtual Amazon Customer Service job openings:

Virtual Amazon Customer Service jobs near you
Infographic showing various Virtual Amazon Customer Service job openings in Forney, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,484 per year, or $16.1 per hour.

Amazon Delivery Driver - Forney, Texas

Forney, TX • On-site

Amazon Delivery Service Partner
See more jobs at Amazon Delivery Service Partnerexternal

$21.25/hr

Other

Medical, PTO

Posted 18 days ago

Job description

Job Opportunity

SPIRIT DSP is an Amazon Delivery Service Partner operating out of Forney, TX. We are looking for performance driven, enthusiastic, team players to deliver Amazon packages and tons of smiles to Amazon customers.

Job Title: Delivery Driver

As a Delivery Driver you will:

  • Work 40 hr. shifts - 4 days / 10 hrs per day
  • Have consistent shifts every week, including 1 weekend day
  • Hours are 9:30 am to 7:30pm

Delivery Driver benefits include:

  • Hourly pay rate: $21.25 per hour
  • 2 weeks of paid time off
  • Health insurance coverage
  • Paid Training

Delivery Driver duties and responsibilities:

  • Delivery of approx. 300 packages per day to customer doorstep.
  • Deliver driving an Amazon branded truck.
  • Use handheld device for routing information, customer delivery information.
  • Load and unload packages to be delivered.
  • Must be able to lift packages up to 50 lbs.
  • Able to get in and out of van and walk up and down stairs through your shift.
  • Safely drive and navigate a variety of routes throughout delivery driving area.
  • Must be comfortable driving and working in varying weather conditions.

Qualifications:

  • Must be 21 years of age
  • Must have Texas Driver's License
  • Complete Amazon Training
  • 1 year of proven experience as Delivery Driver using vans or box trucks is required
  • Available to work at least one weekend day

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Apply