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Virtual Amazon Customer Service Jobs in Baton Rouge, LA

SASSO

Amazon Marketing Specialist

Baton Rouge, LA · On-site

Coordinate with customer service to address marketplace inquiries, reviews, and feedback, enhancing ... Requires extended periods of computer use and virtual meeting participation.

SASSO

Amazon Marketing Specialist

Baton Rouge, LA · On-site

Coordinate with customer service to address marketplace inquiries, reviews, and feedback, enhancing ... Requires extended periods of computer use and virtual meeting participation.

Amazon

Area Manager II

Baton Rouge, LA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

dbi

Customer Service Representative

Baton Rouge, LA

$15.25 - $21/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Amazon

Operations Manager

Baton Rouge, LA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

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Virtual Amazon Customer Service information

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How much do virtual amazon customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for virtual amazon customer service in Baton Rouge, LA is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?

AspectVirtual Amazon Customer ServiceVirtual Live Chat Customer Support
Primary RoleAssist Amazon customers with orders, returns, and account issuesProvide real-time support via live chat for various companies
Work EnvironmentRemote, often within Amazon's platform or CRM systemsRemote, across multiple industries and platforms
Required SkillsCustomer service, problem-solving, familiarity with Amazon policiesCommunication skills, multitasking, technical proficiency
Employer & IndustryAmazon, e-commerceVarious companies, customer support services

Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.

What are the most common challenges faced by Virtual Amazon Customer Service Associates, and how can they be managed?

Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.

What are the key skills and qualifications needed to thrive as a Virtual Amazon Customer Service Representative, and why are they important?

To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.

What does a Virtual Amazon Customer Service Representative do?

A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.
What are the most commonly searched types of Amazon Customer Service jobs in Baton Rouge, LA? The most popular types of Amazon Customer Service jobs in Baton Rouge, LA are:
What are popular job titles related to Virtual Amazon Customer Service jobs in Baton Rouge, LA? For Virtual Amazon Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Virtual Amazon Customer Service jobs in Baton Rouge, LA look for? The top searched job categories for Virtual Amazon Customer Service jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Virtual Amazon Customer Service jobs? Cities near Baton Rouge, LA with the most Virtual Amazon Customer Service job openings:
Virtual Amazon Customer Service jobs near you
Infographic showing various Virtual Amazon Customer Service job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 7% Locum Tenens, 84% Full Time, 6% Part Time, 2% Contract, and 1% Summer. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $35,691 per year, or $17.2 per hour.

Amazon Marketing Specialist

SASSO

Baton Rouge, LA • On-site

Full-time

Re-posted 7 days ago

Job description

Salary:

SASSO is partnering with one of our clients to identify an Amazon Marketing Specialist to focus on driving growth, visibility, and profitability across the Amazon marketplace presence for the brand portfolio. This role is central to the companys direct-to-consumer strategy, working closely with product, marketing, and creative teams to optimize listings, manage paid campaigns, and expand reach within the Amazon ecosystem.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Amazon Marketplace Strategy & Execution

  • Develop and implement Amazon sales and marketing strategies for BCLL brands, aligned with seasonal sports calendars and product release cycles.
  • Manage Amazon Seller Central and FBA programs, ensuring accurate inventory, timely fulfillment, and optimal buy box performance.
  • Create, optimize, and maintain product listings with compelling titles, descriptions, images, videos, and keyword-rich content to maximize search ranking and conversion.
  • Plan, execute, and monitor Amazon Advertising campaigns (Sponsored Products, Sponsored Brands, DSP), adjusting bids and targeting to meet ROAS and sales objectives.
  • Identify opportunities for expansion into additional Amazon marketplaces, including international channels.

Performance Optimization & Reporting

  • Monitor key performance indicators (sales, rankings, ratings, reviews, ACoS, TACoS, conversion rates) and provide actionable insights.
  • Conduct competitive analysis to ensure BCLL products are positioned as category leaders.
  • Collaborate with marketing, content, and design teams to create A+ content, brand stores, and promotional assets.
  • Maintain and share regular performance reports with leadership, recommending adjustments to strategy based on data.

Cross-Functional Collaboration

  • Work with product management to ensure accurate product data, launch timelines, and promotional priorities.
  • Partner with digital marketing to integrate Amazon campaigns with broader paid media, social, and influencer marketing initiatives.
  • Coordinate with customer service to address marketplace inquiries, reviews, and feedback, enhancing brand reputation.


QUALIFICATIONS

Education and Experience:

  • Bachelors degree in marketing, business, or related field, or equivalent experience.
  • 3+ years of experience managing Amazon Seller Central accounts, preferably for consumer products or sports-related brands.
  • Proven track record of executing successful Amazon Advertising campaigns and delivering measurable sales growth.
  • Strong understanding of SEO/SEM for Amazon, keyword research tools, and listing optimization best practices.
  • Proficiency in data analysis and reporting using Amazon reports, Google Analytics, and marketplace analytics tools.
  • Experience with inventory forecasting and FBA operations.
  • Excellent communication and collaboration skills; ability to manage multiple priorities in a fast-paced environment.
  • Familiarity with sports, athletics, or e-commerce seasonal sales cycles a plus.

Behavioral Competencies:

  • Results-Oriented: Focused on delivering measurable revenue growth and ROI.
  • Analytical Mindset: Uses data to inform decisions and optimize performance.
  • Creative Problem-Solving: Finds innovative solutions to marketplace challenges.
  • Collaborative: Works seamlessly across teams and disciplines.
  • Adaptable: Thrives in a dynamic, fast-moving environment with shifting priorities.


WORK ENVIRONMENT AND PHYSICAL DEMANDS

  • This is a hybrid role based in Baton Rouge, LA. Candidates in Louisiana and Texas are encouraged to apply, with the expectation of periodic in-person collaboration to support team integration and strategic alignment.
  • Occasional travel may be required for internal or client meetings, engagement events, or project related initiatives.
  • Requires extended periods of computer use and virtual meeting participation.