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Virtual Amazon Customer Service Jobs in Utah (NOW HIRING)

Amazon

Area Manager II

West Jordan, UT · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Amazon

Operations Manager

Salt Lake City, UT · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

LifeWave Careers

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

As a Customer Service Representative, you'll play a vital role in ensuring LifeWave Inc. customers ... Remain engaged in all training sessions--whether in-person or virtual--to continuously refine your ...

NEOGOV

Customer Service Specialist

Draper, UT · On-site

$16 - $21/hr

Customer Service Division: TMS Opening Date: 04/24/2026 About Please note this is an onsite role ... virtual meetings, and emails. You also collaborate with and support other departments to create ...

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All JobsAmazon Customer Service JobsVirtual Amazon Customer Service JobsVirtual Amazon Customer Service Jobs in Utah

Virtual Amazon Customer Service information

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$16

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How much do virtual amazon customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for virtual amazon customer service in Utah is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.07 per hour, depending on experience, location, and employer.

What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?

AspectVirtual Amazon Customer ServiceVirtual Live Chat Customer Support
Primary RoleAssist Amazon customers with orders, returns, and account issuesProvide real-time support via live chat for various companies
Work EnvironmentRemote, often within Amazon's platform or CRM systemsRemote, across multiple industries and platforms
Required SkillsCustomer service, problem-solving, familiarity with Amazon policiesCommunication skills, multitasking, technical proficiency
Employer & IndustryAmazon, e-commerceVarious companies, customer support services

Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.

What are the most common challenges faced by Virtual Amazon Customer Service Associates, and how can they be managed?

Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.

What are the key skills and qualifications needed to thrive as a Virtual Amazon Customer Service Representative, and why are they important?

To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.

What does a Virtual Amazon Customer Service Representative do?

A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.
What are the most commonly searched types of Amazon Customer Service jobs in Utah? The most popular types of Amazon Customer Service jobs in Utah are:
What are popular job titles related to Virtual Amazon Customer Service jobs in Utah? For Virtual Amazon Customer Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Virtual Amazon Customer Service jobs in Utah look for? The top searched job categories for Virtual Amazon Customer Service jobs in Utah are:
What cities in Utah are hiring for Virtual Amazon Customer Service jobs? Cities in Utah with the most Virtual Amazon Customer Service job openings:
Virtual Amazon Customer Service jobs near you
Infographic showing various Virtual Amazon Customer Service job openings in Utah as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $33,837 per year, or $16.3 per hour.

VIRTUAL CLIENT SPECIALIST

Davinci Virtual LLC

Cottonwood Heights, UT • On-site

$16/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Description

Join an Amazing Team at Davinci Virtual!


Davinci Virtual is the leading global provider of business addresses, live answering services, and meeting spaces. We're a fast-growing, fulfillment-driven company known for our innovative solutions and exceptional service-and we're looking for friendly, energetic people to join our team!


As a Virtual Client Specialist, you are the voice of our company. You'll handle inbound calls on behalf of Davinci's clients while providing warm, professional, top-notch customer support. After completing in-person training at our Midvale office, you'll work fully from home-no commute, no dress code, all comfort. (You'll just need reliable internet and a quiet workspace.)

If you're enthusiastic, customer-focused, and excited about growing with an incredible team, this may be the perfect fit for you!


What We Offer:

Competitive Pay & Bonuses
$16/hr. to start
New-hire bonuses at 3 months and 9 months
Lots of opportunity for advancement


Exceptional Benefits (Seriously Amazing!)
100% employer-paid Medical, Dental, and Vision for employees
Affordable family plans
HSA, FSA, and Dependent Care FSA options
Employer-paid life insurance, short-term disability, and long-term disability


Rewards & Recognition Program - Nectar
Earn points from peers, leaders, and HR that you can redeem for:
Bonuses added to your paycheck
Extra paid time off
Amazon items or gift cards


Work-From-Home Flexibility
After training, work fully remote
Supportive team and leadership
Opportunities for professional development and leadership training

What You'll Do:

Answer inbound calls accurately, efficiently, and with a great attitude
Provide outstanding customer service on every call
Navigate client instructions, websites, schedules, and tools with confidence
Send professional, well-written emails as needed
Meet call quality, accuracy, and answer-time standards
Communicate effectively with coworkers, leaders, and clients
Review team stats daily and strive to meet goals
Follow department procedures, policies, and workflows
Contribute to team culture and be a positive, supportive teammate

Grow With Us - Professional Development:

Participate in leadership and personal development programs
Bring forward ideas to improve processes and the customer experience
Commit to achieving team and company goals
Continuously learn new tools and skills

Requirements

What You Need:
High School diploma
40+ WPM typing speed
Excellent written and verbal English skills
Customer service experience
Proficiency with Microsoft Office, Outlook, Internet, and Windows
Reliable high-speed internet for WFH
Backup location in case of outages (or ability to work occasionally from our office)


Preferred Traits:
Team player with strong communication
Problem-solving and conflict-resolution skills
Motivated, tech-savvy, and eager to learn
Organized, focused, and adaptable
Consistent and dependable attendance
Professional presentation

Working Conditions

Quiet, distraction-free home workspace
Frequent use of phone and computer systems
Must be able to sit at a desk for most of the shift
Minimal physical effort required

All job offers are contingent upon passing a background check, including verification of past employment, education, and criminal records as permitted by law.

Apply