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Vip Team Jobs (NOW HIRING)

DraftKings, Inc.

VIP Team Lead

The Crown Is Yours As a VIP Team Lead, you'll lead a team focused on crafting unforgettable experiences for our high-potential and prospective VIP players. You'll cultivate relationships with our ...

DraftKings

VIP Team Lead

The Crown Is Yours As a VIP Team Lead, you'll lead a team focused on crafting unforgettable experiences for our high-potential and prospective VIP players. You'll cultivate relationships with our ...

GDIT

VIP Team Member

Bethesda, MD

$30.44 - $41.18/hr

No VIP Support Technician The VIP Support Technician provides highlevel, handson technical support ... Internal mobility team dedicated to helping you own your career. * Professional growth ...

N1 Partners Group

NY · On-site

$70 - $90/hr

Mentor and manage the VIP team * Collaborate with the Product and Tech teams to develop tools and features that enhance the VIP experience. * Explore new technologies (e.g., AI, CRM systems) to ...

New

bet365

VIP Account Manager (Canada)

Denver, CO · On-site

You will join the VIP team and use your in-depth knowledge of Canadian sports to excel in this role. You will be responsible for retaining players, by delivering strategy that increases our VIP ...

bet365

VIP Account Manager (Canada)

Denver, CO · On-site

$80K - $95K/yr

You will join the VIP team and use your in-depth knowledge of Canadian sports to excel in this role. You will be responsible for retaining players, by delivering strategy that increases our VIP ...

bet365

VIP Account Manager (Canada)

Denver, CO · On-site

$80K - $95K/yr

You will join the VIP team and use your in-depth knowledge of Canadian sports to excel in this role. You will be responsible for retaining players, by delivering strategy that increases our VIP ...

Together Group

VIP & Influencer Intern - Fall

Manhattan, NY · On-site

$16.50 - $22/hr

PURPLE New York Description PURPLE is actively seeking bright and enthusiastic interns to join the VIP team! The right candidates must have a genuine passion for VIP and Influencer Services PR. They ...

bet365

VIP Account Manager

Denver, CO · On-site

$80K - $95K/yr

Helping the VIP Team to cultivate lasting relationships with VIP customers across sports and gaming. * Managing and executing internal VIP promotional strategies. * Developing campaigns appropriate ...

Livenation

VIP - Ancillary Sales Supervisor

Denver, CO

$19.29 - $24/hr

Build strong relationships with VIP clients, VIP team and all internal departments * Participate in all new hire processes including training * Coordinate operations on night of shows with Ops ...

VIP Auto

Service Manager - Brockton MA

Brockton, MA · On-site

Creates a working environment aligned with VIP's team culture that attracts and recognizes high-performing, career-minded people, encourages engagement from everyone, and fosters personal growth.

VIP Auto

Service Manager - Waterbury CT

Waterbury, CT · On-site

Creates a working environment aligned with VIP's team culture that attracts and recognizes high-performing, career-minded people, encourages engagement from everyone, and fosters personal growth.

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Vip Team information

What is a VIP team?

A VIP Team typically refers to a group within an organization dedicated to managing and supporting high-value clients or customers, often called VIPs (Very Important Persons). Their main responsibilities include providing personalized services, ensuring client satisfaction, and building strong relationships to encourage loyalty and retention. VIP Teams are commonly found in industries like hospitality, gaming, entertainment, and finance, where client experience is crucial. Members of a VIP Team may handle special requests, organize exclusive events, and act as primary contacts for VIP clients. Their goal is to deliver exceptional service that exceeds standard offerings.

How does a VIP team typically collaborate with other departments to deliver exceptional service to high-value clients?

A VIP Team works closely with departments such as sales, customer support, marketing, and product management to ensure that high-value clients receive personalized and seamless service. Collaboration often involves regular cross-functional meetings to discuss client needs, resolve issues quickly, and tailor offerings or experiences. This teamwork helps the VIP Team anticipate challenges, address client feedback efficiently, and deliver a consistent, elevated experience, which is crucial for client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a VIP team member, and why are they important?

To thrive as a VIP Team Member, you need strong customer service skills, attention to detail, and experience in hospitality or client relations, often supported by a relevant degree or background. Familiarity with CRM systems, reservation software, and communication tools is typically expected. Exceptional interpersonal skills, discretion, and the ability to anticipate and exceed client expectations help set top performers apart. These abilities are crucial for delivering personalized, high-quality experiences that foster client loyalty and uphold the organization's reputation.

What is the difference between Vip Team vs Customer Service Representative?

AspectVip TeamCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in VIP or luxury client managementHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLuxury settings, private client interactions, high-end service environmentsCall centers, retail stores, corporate offices
Employer & Industry UsageLuxury brands, concierge services, exclusive clubsRetail, telecommunications, hospitality
Common Search & ComparisonVip Team vs Customer Service Representative

The Vip Team typically handles high-end, personalized services for exclusive clients, requiring specialized experience in luxury environments. Customer Service Representatives focus on general customer support across various industries. While both roles involve client interaction, the Vip Team's work is more specialized and often involves managing VIP clients in luxury settings.

More about Vip Team jobs

What job categories do people searching Vip Team jobs look for?

The top searched job categories for Vip Team jobs are:

Vip Team jobs near you
Infographic showing various Vip Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

VIP Team Lead

DraftKings, Inc.

Remote

Full-time

Posted 11 days ago

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a VIP Team Lead, you'll lead a team focused on crafting unforgettable experiences for our high-potential and prospective VIP players. You'll cultivate relationships with our most engaged players across key stages of the VIP customer journey, including onboarding, reactivation, account management, and loyalty. You'll guide your team in delivering white glove service while executing our industry-leading VIP engagement strategies. Through strong team leadership and a deep understanding of player needs, you will play a vital role in the growth and development of our player base and team to foster long-term loyalty.
What you'll do as a VIP Team Lead
  • Drive key VIP sales metrics that contribute to customer engagement, market share, and net revenue.
  • Focus on multiple aspects of the VIP customer lifecycle, including onboarding, reactivation, account management, and loyalty integration.
  • Coach and develop your team through actionable feedback, regular one-on-one conversations, and a solutions-oriented approach that supports performance against established goals.
  • Partner with VIP leadership to develop and implement sales training programs across the VIP team.
  • Participate in the escalation process by working with players and other internal departments to resolve complex cases.
  • Execute the broad VIP strategy and implement new initiatives to optimize outcomes and accomplish goals.
What you'll bring
  • Bachelor's degree in a related field and at least 5 years of sales experience in the Gaming or Hospitality industry.
  • 3 years of experience managing a team through effective communication, coaching, and performance management.
  • A passion for elevating the player experience, solving problems, and creating a positive team environment.
  • Demonstrated success identifying and implementing strategies that improve operational efficiency.
  • Knowledge and experience driving revenue while effectively managing expenses.
  • The ability to manage competing priorities while maintaining focus on key business objectives.
  • Willingness to travel and work nights and weekends.
  • Must be able to obtain and maintain required State Gaming Licenses.
    #LI-AW1

Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 81,900.00 USD - 102,400.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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