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Vip Customer Support Jobs (NOW HIRING)

Sideshow

Customer Support Representative

Thousand Oaks, CA · On-site

$16.75 - $22.75/hr

Help a VIP collector pre-order a Life Size Iron Man, or Boba Fett, or both! * Provide a positive ... Business-to-customer support experience with an online retailer. * Pop Culture, Studio or Start Up ...

Vertafore

Customer Support Specialist I

East Lansing, MI · Hybrid

$36K/yr

$17.50/hour + VIP Bonus Looking to start your career in Technology? We have opportunities right here ... Customer Support Specialists serve as the face of Vertafore and focus on the customer experience by ...

ShipHero

Business Critical Support Specialist

As we scale to support our most high-value customers, we are launching a newly created premium ... Monitor the specific technical challenges faced by VIP customers, reporting recurring friction ...

DentalXChange

VIP Support Specialist

$20 - $22/hr

VIP Support Specialist Position Summary The VIP Support Specialist provides dedicated operational ... Minimum of 1 year of customer service experience in a professional role required. * Minimum of 1 ...

DentalXChange

VIP Support Specialist

$20 - $22/hr

VIP Support Specialist Remote USA VIP Support Specialist Position Summary The VIP Support ... Minimum of 1 year of customer service experience in a professional role required. * Minimum of 1 ...

Pivotal

Customer Support Representative (Tier 3)

Miami, FL · On-site

$16.25 - $20.75/hr

Customer Support Representative (Tier 3) Pivotal is the leader in the emerging market of electric ... VIP Account Management: Experience with critical or high profile customer accounts, or early ...

DentalXChange

VIP Support Specialist

$20 - $22/hr

VIP Support Specialist Position Summary The VIP Support Specialist provides dedicated operational ... Minimum of 1 year of customer service experience in a professional role required. * Minimum of 1 ...

Aristocrat Leisure

Customer Service Manager

Lansing, MI · On-site

$100 - $125/hr

Direct and coordinate multi-channel customer support functions (phone, email, chat, social media ... Familiarity with VIP customer handling and advanced retention initiatives (preferred). * Knowledge ...

Somewhere

Customer Service Lead (Remte)

They are also a hands-on practitioner: handling escalated tickets, complex returns, VIP customer ... and supporting data. * Track and Improve Key Metrics: Own and report on CX KPIs including CSAT ...

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How much do vip customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for vip customer support in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What cities are hiring for Vip Customer Support jobs?

Cities with the most Vip Customer Support job openings:

What states have the most Vip Customer Support jobs?

States with the most job openings for Vip Customer Support jobs include:

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For Vip Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Vip Customer Support job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 81% Part Time, 4% Temporary, and 11% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,634 per year, or $20 per hour.

Customer Support Representative

Thousand Oaks, CA • On-site

Sideshow, Inc.
Arts, Entertainment, and Recreation • 51 - 200 employees
Learn more about Sideshow, Inc.external

$16.75 - $22.75/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


Sideshow is looking for a qualified support rep to join the Customer Support Team! Do you have what it takes?! You would be working on a team that has a strong understanding of Sideshow operations, a hunger for improvement - both operationally and personally, and most importantly, has a passion for pop-culture! The qualified candidate is always willing to help their team, and continuously raise the quality bar for our collectors, delivering the highest level of satisfaction and support. They can handle multiple tasks, troubleshoot tricky shipping / delivery delays, navigate order / production situations and keep a calm, cool demeanor when dealing with a tough refund / returns transaction.


Typical Day at Sideshow HQ…

  • Help a VIP collector pre-order a Life Size Iron Man, or Boba Fett, or both!

  • Provide a positive experience for a collector by interacting via phone, live chat, or e-mail.

  • Help a customer update their account info via phone to keep their order on track.

  • Reply to an email from a 1st time customer who has lots of questions about how to ‘pose’ their piece.

  • Tuesday or Thursday? Your day may include Chiropractic care at our in-office wellness center.


Desired Skills:

  • Open availability. There are seasonal overtime opportunities during peak windows.

  • Support Phone, Email and Chat experience is a pretty big plus, but we want to hear your story.

  • Able to relay detailed information about our ordering process in an easy, straight-forward manner.

  • Share order/processing feedback with detail and precision with teammates and other key stakeholders.

  • Consistently strives to meet team-wide performance goals of satisfaction and knowledge sharing.

  • Thinks outside of the box to find creative solutions for internal (order/processing) systems.

  • Multitasker that is calm under pressure and can patiently navigate ambiguous order situations.

  • Able to handle tough conversations with customers and efficiently de-escalate calls and chats.

  • Critical thinker with excellent written and verbal cross communication skills is a BIG plus.

  • Knowledge of Smartsheet , CRM Tools, PM Software, and ERP / Management software.

  • High level of efficiency with Windows OS, MS Office and all standard levers and knobs on a PC.


Bonus Skills!

  • Business-to-customer support experience with an online retailer.

  • Pop Culture, Studio or Start Up experience will catch our eye.

  • HelpScout, iAdvize, Zopim, Twilio or any other similar CRM / support software.

  • Experience with MAS500 or similar SAGE/ERP software.

  • Proven analytical and quantitative skills will sweeten the deal.


Additional Details

  • Full time position with benefits. (PTO, Medical, 401k, Profit Sharing Plan)

  • Free daily lunch, events and much more!

  • Job is based at our headquarters in Thousand Oaks.

  • Qualified applicants will undergo 10-year background, credit and security check.

  • Relocation assistance is not available for this particular role.