This role will oversee VIP strategy, customer relationship management, VIP team development/performance, compliance, and revenue growth across all regions Penn Interactive operates, include the US ...
This role will oversee VIP strategy, customer relationship management, VIP team development/performance, compliance, and revenue growth across all regions Penn Interactive operates, include the US ...
VIP traveler management * Customer support and case management * Marketing campaigns and lifecycle communications * Systems Integration & Ecosystem Management Own integrations between CRM and ...
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VIP traveler management * Customer support and case management * Marketing campaigns and lifecycle communications * Systems Integration & Ecosystem Management Own integrations between CRM and ...
VIP Salesperson
Monrovia, CA · On-site
$50K - $100K/yr
... focused VIP Salesperson to join our dealership team. In this role, you'll build meaningful ... Accurately document customer interactions and opportunities within the dealership CRM. * Achieve ...
VIP Salesperson
Monrovia, CA · On-site
$50K - $100K/yr
... focused VIP Salesperson to join our dealership team. In this role, you'll build meaningful ... Accurately document customer interactions and opportunities within the dealership CRM. * Achieve ...
NY · On-site
As a VIP RM, you will play a key role in expanding our base of VIP clients with a focus on Poland ... Manage relationships with HNWIs and key clients in Europe, ensuring positive customer experiences ...
Customer Relationship Manager
Addison, TX · On-site
Customer Relationship Manager Duration: 12 months Shift Timings: 9-6 local time, must be flexible to work within this shift General knowledge about the entire loss mitigation process is necessary to ...
Customer Relationship Manager
Addison, TX · On-site
Customer Relationship Manager Duration: 12 months Shift Timings: 9-6 local time, must be flexible to work within this shift General knowledge about the entire loss mitigation process is necessary to ...
As a Customer Relationship Manager at Honeywell, you will serve as a trusted advisor and advocate for some of our most strategic customers. You will be responsible for building strong partnerships ...
As a Customer Relationship Manager at Honeywell, you will serve as a trusted advisor and advocate for some of our most strategic customers. You will be responsible for building strong partnerships ...
As a Customer Relationship Manager at Honeywell, you will serve as a trusted advisor and advocate for some of our most strategic customers. You will be responsible for building strong partnerships ...
As a Customer Relationship Manager at Honeywell, you will serve as a trusted advisor and advocate for some of our most strategic customers. You will be responsible for building strong partnerships ...
A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. DUTIES AND RESPONSIBILITIES:
A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. DUTIES AND RESPONSIBILITIES:
Customer Relationship Manager
Accokeek, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Accokeek, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Washington, DC · On-site
$107K - $195K/yr
The Law Enforcement and Litigation Portfolio is seeking a highly motivated Customer Relationship Manager to support a federal customer. This role is ideal for someone who is driven, detail oriented ...
Customer Relationship Manager
Washington, DC · On-site
$107K - $195K/yr
The Law Enforcement and Litigation Portfolio is seeking a highly motivated Customer Relationship Manager to support a federal customer. This role is ideal for someone who is driven, detail oriented ...
Customer Relationship Manager
Fort Washington, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Fort Washington, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Southern Md Facility, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Southern Md Facility, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Upper Marlboro, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Upper Marlboro, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
College Park, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
College Park, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. DUTIES AND RESPONSIBILITIES:
A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. DUTIES AND RESPONSIBILITIES:
Customer Relationship Manager
Lanham, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Lanham, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Bladensburg, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Bladensburg, MD · On-site
$131K - $237K/yr
The Customer Relationship Manager role also has responsibility for financial performance. This position is at a customer facility in downtown Washington, DC requiring on site presence 4-days a week ...
Customer Relationship Manager
Goshen, IN · On-site
Skypoint Transit, a family operated transportation company out of Goshen, IN is looking to hire a customer relationship manager . Besides receiving bonuses for met goals, benefits include a ...
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Customer Relationship Manager
Goshen, IN · On-site
Skypoint Transit, a family operated transportation company out of Goshen, IN is looking to hire a customer relationship manager . Besides receiving bonuses for met goals, benefits include a ...
Customer Relationship Manager
Washington, DC · On-site
$131K - $237K/yr
The Law Enforcement and Litigation Portfolio is seeking a highly motivated Customer Relationship Manager to support a federal customer. This role is ideal for someone who is driven, detail oriented ...
Customer Relationship Manager
Washington, DC · On-site
$131K - $237K/yr
The Law Enforcement and Litigation Portfolio is seeking a highly motivated Customer Relationship Manager to support a federal customer. This role is ideal for someone who is driven, detail oriented ...
North American Customer Relationship Manager Location: Franklin, NY Salary: 70K-80K plus benefits Our client is a leader in U.S. Customs Brokerage, International Freight Forwarding, and Global ...
Quick apply
North American Customer Relationship Manager Location: Franklin, NY Salary: 70K-80K plus benefits Our client is a leader in U.S. Customs Brokerage, International Freight Forwarding, and Global ...
Vip Customer Relationship Manager information
See salary details
$28K - $38.2K
6% of jobs
$38.2K - $48.5K
15% of jobs
$50.4K is the 25th percentile. Wages below this are outliers.
$48.5K - $58.7K
19% of jobs
The median wage is $67K / yr.
$58.7K - $68.9K
12% of jobs
$68.9K - $79.1K
6% of jobs
$79.1K - $89.4K
9% of jobs
$99K is the 75th percentile. Wages above this are outliers.
$89.4K - $99.6K
9% of jobs
$99.6K - $109.8K
6% of jobs
$109.8K - $120K
10% of jobs
$120K - $130.3K
6% of jobs
$130.3K - $140.5K
2% of jobs
$28K
$80.7K
$140.5K
How much do vip customer relationship manager jobs pay per year?
As of Sep 10, 2026, the average yearly pay for vip customer relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.
What does a VIP Customer Relationship Manager do?
A VIP Customer Relationship Manager is responsible for managing relationships with high-value clients, ensuring their satisfaction, and addressing their specific needs. They often serve as the main point of contact for VIP customers, providing personalized service and support to enhance loyalty and retention. Their duties may include organizing exclusive events, resolving issues promptly, and working closely with other departments to deliver tailored solutions. The goal is to build long-term, mutually beneficial relationships that drive business growth.
What are the key skills and qualifications needed to thrive as a VIP Customer Relationship Manager?
To thrive as a VIP Customer Relationship Manager, you need a background in sales or account management, in-depth knowledge of customer relationship strategies, and often a relevant degree in business or marketing. Familiarity with CRM platforms, data analytics tools, and customer engagement software is typically required. Exceptional interpersonal skills, emotional intelligence, and the ability to handle high-pressure situations help build trust and loyalty with high-value clients. These skills are vital to delivering tailored experiences, retaining VIP customers, and maximizing revenue for the organization.
What are some common challenges faced by VIP Customer Relationship Managers, and how can they be addressed?
VIP Customer Relationship Managers often face the challenge of balancing personalized service for high-value clients with the need to protect company interests. Handling demanding expectations, resolving complex issues swiftly, and maintaining confidentiality are all part of the job. Success in this role requires strong interpersonal skills, quick problem-solving, and the ability to collaborate closely with sales, support, and management teams. Building trust while setting realistic boundaries is key, and many companies provide ongoing training and support to help managers excel in these areas.
What are popular job titles related to Vip Customer Relationship Manager jobs?
For Vip Customer Relationship Manager jobs, the most frequently searched job titles are:
Vice President of VIP
Philadelphia, PA • Remote
Penn Interactive •
Gambling Activities • 51 - 200 employees51 - 200 employees
Full-time
Posted 8 days ago
Job description
About the Role
The Vice President of VIP Interactive will be responsible for leading PENN Interactive's VIP and Player Development business, with a focus on driving VIP growth, strengthening high-value player relationships, and delivering revenue performance across the interactive business.
This role will oversee VIP strategy, customer relationship management, VIP team development/performance, compliance, and revenue growth across all regions Penn Interactive operates, include the US and Canada. The ideal candidate will have prior online gaming experience, deep knowledge of high-end VIP customers, and the ability to build meaningful relationships with the most valuable players in the business.
This leader will be accountable for building a strong leadership bench, driving host effectiveness, increasing player retention, and supporting sustainable VIP revenue growth.
About the Work
- Lead PENN Interactive's VIP and Player Development organization across the US and Canada
- Develop and execute the strategic vision for VIP growth, customer retention, and revenue performance
- Drive VIP customer lifecycle strategies to maximize player value and profitability
- Lead, coach, and develop a team of Regional Directors, Managers, Executive Hosts, VIP Hosts, and Associate Hosts by creating a culture of accountability and high performance
- Build a strong leadership bench through succession planning, talent development, mentorship, and performance management
- Establish and monitor key performance indicators (KPIs) to drive consistent execution and business results across all markets
- Develop and maintain relationships with PENN Interactive's highest-value customers, serving as a strategic ambassador for the VIP business
- Leverage deep knowledge of high-value player behavior, industry trends, and competitive offerings to identify growth opportunities and inform business strategy
- Analyze business performance and customer trends to optimize VIP performance, customer retention, and revenue growth
- Collaborate with Product, CRM, Analytics, Finance, Compliance, and Operations teams to support VIP business objectives
- Ensure compliance with all regulatory, responsible gaming, and company policies across multiple jurisdictions
- Own the overall performance of the VIP organization, with success measured by team results, revenue growth, customer retention, leadership development, and achievement of strategic business objectives
About You
- 10+ years of progressive leadership experience in player development, casino marketing, VIP operations, online gaming, or related gaming industries.
- Minimum 5+ years of VIP leadership experience within online casino, iGaming, sportsbook, or interactive gaming environments.
- Demonstrated success leading multi-market teams and developing high-performing leaders.
- Proven track record of driving VIP revenue growth, customer retention, and profitability through effective team leadership.
- Deep understanding of VIP player development, customer acquisition, retention strategies, CRM, and host operations.
- Extensive experience managing relationships with high-value VIP customers.
- Established network of high-value players and industry relationships within the online gaming industry.
- Strong knowledge of VIP customer behavior, competitive industry offerings, and market trends.
- Exceptional leadership, coaching, communication, and strategic planning skills.
- Ability to analyze performance data and translate insights into actionable growth strategies.
#LI-REMOTE
About Penn Interactive
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
51 - 200 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2015