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Vip Ambassador Jobs (NOW HIRING)

Palms Casino Resort

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.50 - $19.25/hr

Agent VIP Lounge The Agent VIP Lounge plays a vital role in delivering exceptional, personalized ... Standing for extended periods of time as a lounge ambassador. * Approaching and interacting with ...

alexanderwang

Manager, PR & VIP

New York, NY · On-site

$115K/yr

The Manager, PR + VIP executes multi-brand strategies for entertainment and celebrity relations ... ambassadors and paid partnerships, spanning from micro-influencers to macro-influencers, key ...

alexanderwang

Manager, PR & VIP

New York, NY · On-site

$115K/yr

The Manager, PR + VIP executes multi-brand strategies for entertainment and celebrity relations ... ambassadors and paid partnerships, spanning from micro-influencers to macro-influencers, key ...

Trice Healthcare

Guest Relations Ambassador

Atlanta, GA · On-site

Ambassador The shifts would need the availability of 8:30 AM - 12:00 AM. Shifts normally are 9:30 ... Conduct private tours through acquiring the skills necessary to become a certified VIP tour guide ...

Sanmanuel

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.25 - $19/hr

The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most ... Standing for extended periods of time as a lounge ambassador. * Approaching and interacting with ...

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How much do vip ambassador jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for vip ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a VIP ambassador?

VIP Ambassadors are professionals responsible for managing and enhancing relationships with high-value clients, often within the hospitality, gaming, or luxury service industries. Their main duties include providing personalized services, ensuring top-tier guest experiences, and addressing any specific needs or requests of VIP customers. They act as the primary point of contact for VIP clients, aiming to build loyalty and ensure satisfaction. VIP Ambassadors must possess excellent communication, problem-solving, and customer service skills. Their role is crucial in maintaining a positive image for the organization and retaining its most valuable patrons.

How does a VIP ambassador typically build and maintain long-term relationships with high-value clients?

A VIP Ambassador focuses on delivering personalized experiences to high-value clients by understanding their preferences, anticipating their needs, and providing tailored solutions. This often involves consistent communication, proactive outreach, and exclusive event invitations. VIP Ambassadors work closely with other departments, such as marketing, guest services, and operations, to ensure seamless service and exceptional client satisfaction. Building trust and rapport is key, and successful Ambassadors often go the extra mile to create memorable moments for their clients.

What are the key skills and qualifications needed to thrive as a VIP ambassador, and why are they important?

To thrive as a VIP Ambassador, you need a background in hospitality or customer service, strong interpersonal skills, and often experience managing high-profile clients. Familiarity with CRM systems, event management software, and sometimes foreign languages are valuable technical qualifications. Exceptional communication, discretion, and problem-solving abilities help build trust and deliver personalized experiences. These skills ensure VIP clients receive outstanding service, fostering loyalty and enhancing the reputation of the organization.

What is the difference between Vip Ambassador vs Customer Service Representative?

AspectVip AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in luxury or hospitality sectorsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentLuxury hotels, exclusive clubs, high-end eventsCall centers, retail stores, corporate offices
Employer & Industry UsageLuxury hospitality, entertainment, premium brandsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding roles in luxury customer engagementGeneral customer support roles

The main difference between a Vip Ambassador and a Customer Service Representative lies in their work environment and target clientele. Vip Ambassadors focus on high-end, luxury settings, providing personalized services to elite clients, whereas Customer Service Representatives handle broader customer inquiries across various industries. Both roles require strong communication skills, but Vip Ambassadors often need experience in luxury service and a polished demeanor to cater to exclusive clients.

What qualifications do I need to be a Vip Ambassador?

To become a Vip Ambassador, candidates typically need excellent communication and interpersonal skills, a professional appearance, and experience in customer service or hospitality. Some roles may require prior experience in luxury or high-end environments and a flexible schedule. Certifications are not usually mandatory but can be advantageous.
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Vip Ambassador jobs near you
Infographic showing various Vip Ambassador job openings in the United States as of September 2026, with employment types broken down into 2% Internship, 64% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Ambassador, Luxury Services - Crockfords

Las Vegas, NV • On-site

Resorts World Las Vegas
Gambling Activities • 5 - 10K employees
Learn more about Resorts World Las Vegasexternal

$14.25 - $18.50/hr

Part-time

Re-posted 5 days ago

Resorts World Las Vegas rating

6.7

Company rating: 6.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Summary Statement:
The Ambassador, Luxury Services will ensure consistency in service delivery to all VIP guests to ensure that their expectations are exceeded by responding to guest service interactions in a professional and timely manner, while always seeking ways to enhance the experience in every interaction.

PrimaryJob Duties:Includes but is not limited to:

  • Ensure consistency in service delivery to all VIP guests and that their expectations are exceeded.

  • Respond to guest service interactions in a professional and timely manner, while always seeking ways to enhance the experience in every interaction.

  • Interact with high-profile Casino and VIP guests.

  • Work assigned stations based on the needs of the business. Possess the appropriate knowledge and skill level to act in any capacity required.

  • Navigate multiple property management systems simultaneously to assist guests and fellow Team Members.

  • Maintain a good working knowledge of and comply with all procedures of VIP and Marketing Operations.

  • Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.

  • Attend to service in suites as needed to support guests and team members.

  • Maintain thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.

  • Provide hotel escorts, suite tours, explanation of services and represent the brand as an ambassador.

  • Monitor, document, and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current and future departmental objectives.

  • Maintain extensive knowledge of Hilton, Conrad and Crockfords room types and amenities.

  • Manage and execute guest requests to ensure all matters are completed in a timely manner.

  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.

  • Perform other job-related duties as requested.

Qualifications:Includes but is not limited to:

  • Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members, and other outside contacts.

  • Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.

  • Ability to effectively communicate in English.

  • Professional appearance and demeanor.

  • Excellent customer service skills.

  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

  • Ability to work varied shifts, including nights, weekends, and holidays.

Preferred:

  • Trained in Forbes Travel Guide standards.

  • Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.

  • Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.

  • Previous experience working in a call center, concierge, fine dining restaurant, front desk, and/or VIP Lounge.

  • Fluent in more than one language.

  • Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

  • At least 21 years of age.

  • High School Diploma or equivalent.

  • Minimum two years of previous customer service experience in a luxury environment.

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.

  • Ability to obtain the following:

    • Food Handler Card

    • Alcohol Awareness Card

    • Nevada Gaming Registration

    • Nevada Driver's License

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is typically performed in an office/front desk environment.
  • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
  • Prolonged sitting/standing.
  • Bending and reaching.
  • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
  • Eye/hand coordination.
  • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.


  • Everyone is an Ambassador-No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
  • Everyone works in Safety-If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
  • Everyone works in Security-If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
  • Everyone works in EVS-If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
  • Everyone works in Guest Experience-If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

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