Video Transcoding Jobs (NOW HIRING)

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range $62,400 - $72,000

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

S4

Exempt

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Full-time

Unionized Position Code Not Applicable

The Producer will collaborate with faculty, instructional designers, and production teams to create premium, engaging educational video content for online programs. This role combines technical production expertise with creative storytelling, cinematography, and faculty direction to elevate the quality and engagement of Syracuse University Global’s online courses.
This position will guide faculty through the production process and coach them on effective on-camera presentation. This position requires the ability to work with resistant or camera-shy faculty, building trust and confidence while maintaining the university’s brand standards for premium online content.
This is a campus-facing, on-campus position requiring daily in-person presence to fulfill essential job functions, coordinate with stakeholders across the university, and maintain real-time collaboration with team members to respond effectively to dynamic operational needs.
This position requires regular on-campus presence and occasional schedule flexibility, including evenings and weekends based on student and operational needs. Staff operate in a fast-paced, collaborative environment supporting non-traditional learners through an evolving, data informed model.

• Required: Bachelor’s degree in Film Production, Cinema, Communication, Education, Journalism, or related field required.
• Preferred: Master’s degree in Film, Media Production, Instructional Design, Education, Communication, or related field.
• Required Experience:
• 3-5 years minimum professional video production experience with emphasis on directing, coaching, or working with non-actors or subject matter experts on camera.
• Proven track record working with reluctant, camera-shy, or resistant on-camera participants in educational, corporate training, documentary, or broadcast settings.
• Portfolio demonstrating cinematography excellence AND directing/coaching work.
• Experience translating complex subject matter into compelling visual narratives.
• Professional proficiency with cinema-grade camera systems, lighting, and audio equipment.
• Proficiency with industry-standard editing software (Adobe Premiere, Final Cut Pro, Avid, DaVinci Resolve, or equivalent).
• Ability to quickly learn and adapt to new equipment/technologies.

• Visual storytelling expertise, with the ability to translate educational content into engaging narratives
• Strong communication and interpersonal skills, with the ability to quickly build trust and put camera-shy or anxious faculty/subject matter experts at ease
• Patience, emotional intelligence, and creative problem-solving, especially when working with faculty new to on-camera work
• Strong cross-functional collaboration skills
• Ability to manage multiple projects and shifting priorities in a fast-paced, deadline-driven environment, staying calm and professional under pressure and handling unforeseen production issue

• Knowledge of electrical safety for media production and studio shoots
• Technical knowledge of video codecs, transcoding for web delivery, and post-production workflow
• Understanding of data management, equipment compatibility, and cloud/server solutions
• Software

• Academic, higher ed, or educational content production experience
• Background in coaching, training, or professional development
• Documentary filmmaking or broadcast journalism experience
• Familiarity with Canon/Blackmagic camera systems

• Collaborate with faculty before and during production to prepare them for on-camera recording.
• Conduct pre-production consultations to discuss content approach, pacing, and presentation style.
• With guidance from a Senior Video Producer, coach faculty during recording sessions on delivery, tone, eye contact, and camera presence.
• Practice working with resistant or camera-shy faculty to build confidence and comfort.
• With guidance from a Senior Video Producer, practice providing real-time direction to faculty on delivery, pacing, and camera presence.
• Guide faculty away from teleprompter dependency toward more natural, authentic delivery.

• Serve as camera operator, sound mixer, gaffer, and grip during production.
• Organize and execute pre-production and production processes for assigned courses.
• Collaborate with Video team, Instructional Designers, Multimedia artists, and faculty.
• Manage course production timelines and deliverables.
• Ensure all footage meets quality standards and brand requirements.
• Troubleshoot and diagnose equipment problems and perform regular maintenance
• Manage post-production workflow including ingest, logging, syncing, and organizing media.
• Strong creative and artistic vision to conceptualize and produce captivating video content
• Knowledge of the latest camera equipment and filming techniques to produce high-quality videos
• Coordinate set construction, design lighting and sound plans
• Direct or guide production crews and talent on set
• Experience handling DIT activities

• With guidance from a Senior Video Producer, design and execute creative shot composition, lighting, and camera movement to create visually engaging content that reflects Syracuse University’s premium brand.
• Practice developing visual storytelling approaches that enhance learning objectives and maintain student engagement.
• Uphold and contribute to established cinematography standards across productions.
• Scout locations, plan shots, and create shot lists that support narrative flow.
• Collaborate with instructional designers and faculty to translate course content into compelling visual narratives.
• Practice elevating production value through thoughtful framing, lighting design, and camera techniques.
• Assemble footage into string outs, rough, fine and final cuts.
• Perform color correction, sound sweetening, and graphics integration using Adobe After Effects and Creative Suite.
• Receive and implement notes regarding the editing of projects based on content and input from the producers, instructional designers, and faculty members
• Archive and maintain record of master files.
• Ensure quality control and consistency using advanced technologies, workflows, and post-production methodologies.
• Post-production project set up, edit, on-line, archive video, deliver and manage digital assets
• Technical skills in video editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, and others
• Proficiency in sound editing and color grading to ensure the highest quality of the final product

• Continually learn and stay up-to-date with the latest video production techniques and technologies
• Excellent organizational and time management skills
• Detail-oriented with strong written and verbal communication skills
• Take criticism and feedback positively, in order to improve the quality of videos

Not Applicable

Not Applicable

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class‑leading initiatives focused on making an SU degree accessible and affordable to the post‑9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.