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Video Streaming Support Specialist Jobs (NOW HIRING)

Sidearm Sports

Specialist, Streaming Support

Dallas, TX · On-site

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff ...

Sidearm Sports

Specialist, Streaming Support

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff ...

Learfield

Specialist, Streaming Support

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff ...

Learfield

Specialist, Streaming Support

Dallas, TX · On-site

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff ...

Learfield

Specialist, Streaming Support

Dallas, TX · On-site

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff ...

Mesquite ISD

Video Streaming Specialist

Mesquite, TX · On-site

$25.70 - $37/hr

Provide technical support and training to teachers and staff on the use of audio and video equipment * Troubleshooting live streaming for school sports events * Stay current with emerging audio and ...

Edgewater Federal Solutions, Inc.

Be Seen First

Audio/ Visual Technical Support Specialist

Albuquerque, NM · On-site

$28.21/hr

Edgewater Federal Solutions is seeking an Audio/Visual Technical Support Specialist to support a ... Set up and breakdown for video streaming events * Operate production equipment in large auditorium ...

Meta

Video Streaming and Broadcast Engineer

Fremont, CA · Remote

$160K/yr

Meta is seeking a Video Streaming Engineer to support all aspects of video streaming and broadcast engineering for event production, remote and cloud production, and company-wide communications. This ...

Meta

Video Streaming and Broadcast Engineer

Fremont, CA · On-site

$160K - $223K/yr

Meta is seeking a Video Streaming Engineer to support all aspects of video streaming and broadcast engineering for event production, remote and cloud production, and company-wide communications. This ...

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Video Streaming Support Specialist information

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$45

How much do video streaming support specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for video streaming support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a video streaming support specialist do?

A Video Streaming Support Specialist helps customers and users resolve issues related to video streaming services, such as buffering problems, connectivity issues, account access, and device compatibility. They provide technical support by troubleshooting problems, guiding users through solutions, and escalating complex issues to higher-level technical teams when necessary. Additionally, they may assist with software updates, billing questions, and service setup to ensure users have a seamless streaming experience.

What are the key skills and qualifications needed to thrive as a video streaming support specialist, and why are they important?

To thrive as a Video Streaming Support Specialist, you need a strong understanding of video streaming technologies, troubleshooting skills, and experience with customer support, typically backed by a relevant IT or communications background. Familiarity with content delivery networks (CDNs), streaming platforms (such as YouTube, Twitch, or Wowza), ticketing systems, and diagnostic tools is often required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills and qualities are crucial for ensuring a seamless streaming experience and maintaining high customer satisfaction in a fast-paced digital environment.

What are some common challenges video streaming support specialists face when troubleshooting streaming issues for customers?

Video Streaming Support Specialists often encounter challenges such as diagnosing buffering problems, resolving device compatibility issues, and addressing connectivity interruptions. They must quickly identify whether the issue is related to the customer's network, device settings, or the streaming platform itself. Clear communication and patience are essential, as customers may have varying levels of technical knowledge. Additionally, specialists frequently collaborate with technical teams to escalate unresolved issues and provide feedback for service improvements.

What is the difference between Video Streaming Support Specialist vs Video Content Coordinator?

AspectVideo Streaming Support SpecialistVideo Content Coordinator
CredentialsTechnical certifications, customer support experienceContent management certifications, editing skills
Work EnvironmentTechnical support teams, live streaming platformsContent production teams, media companies
Industry UsageStreaming services, tech companiesMedia, entertainment, digital marketing
Search IntentTechnical support, troubleshootingContent planning, scheduling

The Video Streaming Support Specialist primarily focuses on troubleshooting and supporting live streaming and video delivery platforms, ensuring smooth user experiences. In contrast, the Video Content Coordinator manages content scheduling, editing, and publishing. While both roles involve video, the support specialist emphasizes technical support, whereas the coordinator handles content management and production tasks.

What cities are hiring for Video Streaming Support Specialist jobs?

Cities with the most Video Streaming Support Specialist job openings:

What are popular job titles related to Video Streaming Support Specialist jobs?

For Video Streaming Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Video Streaming Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Specialist, Streaming Support

Dallas, TX • On-site

Sidearm Sports
Internet Websites and Web Search Portals • 11 - 50 employees
Learn more about Sidearm Sportsexternal

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff, production teams, internal streaming specialists, and end users. This position is part of our streaming services team with a specific schedule that allows us to provide industry-leading service to our clients during the unique hours of college athletics monitoring live streams to troubleshoot issues in real time, train clients on streaming tools, and ensure a positive viewing experience for fans.
They collaborate daily with internal SIDEARM teams and serve as a primary point of contact during live events. As such, this will include working evenings and weekends during the athletic calendar (August through May)
to fulfill the needs of our clients and fans.
This position will be afternoons and evenings, ideally in the 3 PM to 11 PM shift.

Essential Duties & Responsibilities:

  • Develop and nurture client relationships.
  • Monitor and communicate with SIDEARM partners regarding the quality of live streams.
  • Train clients on audio/video streaming area of the SIDEARM CMS.
  • Assist clients with troubleshooting and fixing streaming issues.
  • Provide end-user support to fans who have difficulty viewing live-streamed content.
  • Troubleshoot fan subscription issues for client schools.
  • Assist with the oversight of SIDEARM Streaming staff.
  • Contribute to the overall success of SIDEARM Sports.

Minimum Qualifications:

  • 1+ year experience in video production and/or live streaming.
  • Strong client service skills and the ability to build trusted relationships
  • Team oriented mindset with the ability to lead, support peers, and take accountability for outcomes
  • Technical aptitude with live streaming tools and workflows with basic understanding of streaming software and hardware encoders.
  • Working knowledge of video and audio codecs, frame rates, resolutions, and bitrates.
  • Ability to troubleshoot and resolve complex technical issues quickly in fast-paced, high pressure environment.
  • Ability to manage multiple priorities while maintaining a positive, customer focused attitude
  • Excellent written and verbal communication skills with the ability to explain technical concepts to non technical users
  • Comfortable using web-based tools, new technology, and software platforms
  • Willingness and availability to work evenings and weekends during the athletic season
  • Strong attention to detail, especially when monitoring live events and stream quality

Preferred Qualifications:

  • Experience working in live sports streaming
  • Experience with EOBS, Production Truck, Tricaster, SlingStudio, Wirecast and Blackmagic capture devices.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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