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Streaming Services Specialist Jobs (NOW HIRING)

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... This position is part of our streaming services team with a specific schedule that allows us to ...

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... This position is part of our streaming services team with a specific schedule that allows us to ...

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... This position is part of our streaming services team with a specific schedule that allows us to ...

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... This position is part of our streaming services team with a specific schedule that allows us to ...

Community Engagement Specialist Department: ISP and Field Operations Location: Denver Metro Area ... Provide hands-on training on streaming services, helping customers cut the cord from traditional ...

Community Engagement Specialist Department: ISP and Field Operations Location: Denver Metro Area ... Provide hands-on training on streaming services, helping customers cut the cord from traditional ...

Community Engagement Specialist Department: ISP and Field Operations Location: Denver Metro Area ... Provide hands-on training on streaming services, helping customers cut the cord from traditional ...

Community Engagement Specialist Department: ISP and Field Operations Location: Denver Metro Area ... Provide hands-on training on streaming services, helping customers cut the cord from traditional ...

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Streaming Services Specialist information

What does a streaming services specialist do?

A Streaming Services Specialist is responsible for managing, optimizing, and supporting digital streaming platforms such as Netflix, Hulu, or Spotify. They ensure content is delivered smoothly to users, troubleshoot technical issues, and may assist customers with account or playback problems. Additionally, they often analyze user data to improve service quality and collaborate with content providers and technical teams to maintain platform performance.

How does a streaming services specialist typically collaborate with content creators and technical teams to ensure a seamless user experience?

A Streaming Services Specialist often acts as a liaison between content creators, technical teams, and viewers, ensuring that media is delivered smoothly and meets quality standards. They work closely with content teams to manage scheduling, metadata, and rights management, while also collaborating with engineers to troubleshoot streaming issues and optimize platform performance. This role requires strong communication skills and the ability to balance creative goals with technical requirements, making teamwork and proactive problem-solving essential parts of the daily routine.

What are the key skills and qualifications needed to thrive as a streaming services specialist, and why are they important?

To thrive as a Streaming Services Specialist, you need a solid understanding of digital media platforms, content management, streaming protocols, and a relevant degree or equivalent experience. Familiarity with content delivery networks (CDNs), streaming software (like OBS or Wowza), and analytics tools is typically required, along with knowledge of DRM and encoding technologies. Excellent problem-solving, customer service orientation, and effective communication help you support users and collaborate with technical teams. These skills ensure smooth content delivery, high user satisfaction, and efficient resolution of technical issues in a rapidly evolving digital landscape.

What is the difference between Streaming Services Specialist vs Content Coordinator?

AspectStreaming Services SpecialistContent Coordinator
Required CredentialsTypically a degree in media, communications, or related field; familiarity with streaming platformsOften a degree in media, marketing, or communications; strong organizational skills
Work EnvironmentMedia companies, streaming platforms, digital content firmsMedia companies, marketing agencies, content production teams
Employer & Industry UsageUsed in streaming service companies and digital media firmsCommon in media, entertainment, and marketing industries
Search & Comparison IntentOften compared for roles involving digital streaming content managementCompared for content organization and scheduling roles

The Streaming Services Specialist focuses on managing and optimizing streaming platform content, while the Content Coordinator handles scheduling and organizing content across various media channels. Both roles require media-related credentials and work within digital media environments, but their core responsibilities differ in content management versus content organization.

What cities are hiring for Streaming Services Specialist jobs?

Cities with the most Streaming Services Specialist job openings:

What are popular job titles related to Streaming Services Specialist jobs?

For Streaming Services Specialist jobs, the most frequently searched job titles are:

Infographic showing various Streaming Services Specialist job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Specialist, Streaming Support

Dallas, TX • On-site

Learfield
Spectator Sports • 1 - 5K employees

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Learfield rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

The Streaming Support Specialist role is responsible for delivering high quality live audio and video streaming support for collegiate athletic events, working closely with athletic department staff, production teams, internal streaming specialists, and end users. This position is part of our streaming services team with a specific schedule that allows us to provide industry-leading service to our clients during the unique hours of college athletics monitoring live streams to troubleshoot issues in real time, train clients on streaming tools, and ensure a positive viewing experience for fans.
They collaborate daily with internal SIDEARM teams and serve as a primary point of contact during live events. As such, this will include working evenings and weekends during the athletic calendar (August through May)
to fulfill the needs of our clients and fans.
This position will be afternoons and evenings, ideally in the 3 PM to 11 PM shift.

Essential Duties & Responsibilities:

  • Develop and nurture client relationships.
  • Monitor and communicate with SIDEARM partners regarding the quality of live streams.
  • Train clients on audio/video streaming area of the SIDEARM CMS.
  • Assist clients with troubleshooting and fixing streaming issues.
  • Provide end-user support to fans who have difficulty viewing live-streamed content.
  • Troubleshoot fan subscription issues for client schools.
  • Assist with the oversight of SIDEARM Streaming staff.
  • Contribute to the overall success of SIDEARM Sports.

Minimum Qualifications:

  • 1+ year experience in video production and/or live streaming.
  • Strong client service skills and the ability to build trusted relationships
  • Team oriented mindset with the ability to lead, support peers, and take accountability for outcomes
  • Technical aptitude with live streaming tools and workflows with basic understanding of streaming software and hardware encoders.
  • Working knowledge of video and audio codecs, frame rates, resolutions, and bitrates.
  • Ability to troubleshoot and resolve complex technical issues quickly in fast-paced, high pressure environment.
  • Ability to manage multiple priorities while maintaining a positive, customer focused attitude
  • Excellent written and verbal communication skills with the ability to explain technical concepts to non technical users
  • Comfortable using web-based tools, new technology, and software platforms
  • Willingness and availability to work evenings and weekends during the athletic season
  • Strong attention to detail, especially when monitoring live events and stream quality

Preferred Qualifications:

  • Experience working in live sports streaming
  • Experience with EOBS, Production Truck, Tricaster, SlingStudio, Wirecast and Blackmagic capture devices.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.


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