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Video Relay Interpreter Jobs in Virginia (NOW HIRING)

Video Relay Interpreter information

See Virginia salary details

$61K

$125.9K

How much do video relay interpreter jobs pay per year?

As of Aug 4, 2026, the average yearly pay for video relay interpreter in Virginia is $122,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,900.00 and $124,900.00 per year, depending on experience, location, and employer.

What does a video relay interpreter do?

A typical day for a Video Relay Interpreter involves interpreting real-time phone or video conversations between deaf or hard-of-hearing callers and hearing individuals using specialized software and equipment. The work is fast-paced, with interpreters handling a variety of call types, from casual conversations to urgent or confidential matters. Interpreters often work independently but are part of a larger team supported by technical and supervisory staff. Shift work and weekend hours are common, allowing for flexible schedules, and there can be opportunities for advancement into training or supervisory roles with experience.

What is a video relay interpreter?

A Video Relay Interpreter (VRI) facilitates communication between deaf or hard-of-hearing individuals who use sign language and hearing individuals who use spoken language. They work remotely via video relay services (VRS) to interpret real-time conversations over video calls. Their role is to ensure accurate and effective communication while adhering to professional and ethical standards. VRIs must be fluent in sign language and spoken language, possess strong interpreting skills, and maintain confidentiality. This service is commonly used for phone calls, customer service interactions, and other communication needs where in-person interpretation is not available.

What skills and qualifications are needed to be a video relay interpreter?

To thrive as a Video Relay Interpreter, you need fluency in both American Sign Language (ASL) and English, strong listening and interpreting skills, and typically certification such as the RID (Registry of Interpreters for the Deaf) credential. Familiarity with video relay service platforms and specialized telecommunications equipment is essential. Excellent concentration, patience, and clear communication skills help interpreters manage high-call volumes and sensitive conversations. These abilities ensure accurate, efficient, and confidential communication between deaf or hard-of-hearing individuals and hearing parties in a fast-paced, technology-driven work setting.

What are the most commonly searched types of Video Relay Interpreter jobs in Virginia? The most popular types of Video Relay Interpreter jobs in Virginia are:
What job categories do people searching Video Relay Interpreter jobs in Virginia look for? The top searched job categories for Video Relay Interpreter jobs in Virginia are:
Infographic showing various Video Relay Interpreter job openings in Virginia as of July 2026, with employment types broken down into 47% Full Time, 36% Part Time, and 17% Contract. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $122,492 per year, or $58.9 per hour.

Sign Language Interpreter Flex 12

Purple Communications, Inc. and ZVRS

Richmond, VA โ€ข On-site

$15.74 - $65/hr

Contractor

Retirement

Re-posted 26 days ago


Job description

Sign Language Interpreter Flex 12
ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com
ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!
Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:
Telehealth Plan
This is a heavily discounted telehealth that offers limited telehealth visits only
Community work (when available)
Flexible scheduling
401 (k) Retirement Savings Plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
  • Must be able to work 12 hours per week
  • Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
  • Must pass the company's interpreting skills assessment
  • Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:
  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
  • Support and model the company's mission and values
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations
  • Demonstrate the ability to adapt quickly to new and changing technologies
  • Multi-task between interpreting effectively and utilizing video-based technology
  • Participate in company-sponsored training for Professional Development
  • Exhibit the ability to meet performance expectations with minimal supervision
  • Possess the ability to work effectively in a fast paced, dynamic environment
  • Demonstrate strong interpersonal skills in all settings
  • Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:
  • Fluent ASL and spoken English language skills
  • Able to provide accurate interpretation
  • Understanding of Deaf culture
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
  • Three to five years of experience in interpreting (preferred but not required)
  • As applicable, state licensure or state-required credentials
  • You must be 18 years or older to apply

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.