Video Operations Assistant Jobs in Cleveland, OH

Great Lakes Veterinary Specialists is seeking a talented, experienced Lead General Practice Registered Veterinary Technician, RVT to join our growing hybrid hospital team full time.
Are you looking to take your patient care and expertise to the next level? Are you an experienced RVT wanting to expand your knowledge and skillset while working with a variety of cases? Do you have 3 years of experience general practice, and experience in leadership?
We are a hybrid general practice, & 24/7 Specialty and Emergency hospital staffed with an amazing team of compassionate and experienced veterinarians, highly skilled RVTs and an awesome team of well-trained support staff. New team members are trained through a mentorship program before working independently. Applicants must have a positive attitude and an excellent work ethic with 3-4 years emergency experience preferred. Must be self-motivated and able to think on your feet.
Please take a moment to view our hospital video below and learn a bit more of why VCA Great Lakes is the right choice for you.
https://vimeo.com/620223734/81eb39419f
What You'll Do
Whether you are a credentialed veterinary technician (CVT, RVT, LVT) or technician in training, we want you to use the knowledge that you've invested your time and talent in. The skills that you will be utilizing include, but are not limited to:
Lead Registered Veterinary Technician Duties Include

• Lead, mentor, and support veterinary assistants, technicians, and client service representatives.
• Assist with onboarding and training of new team members.
• Monitor staff performance and provide coaching, guidance, and constructive feedback.
• Promote teamwork, professionalism, and a positive workplace culture.
• Serve as a resource for staff questions and problem-solving during daily operations.
• Assist management with scheduling, staffing needs, and workflow optimization.
• Coordinate daily hospital workflow to maximize efficiency and patient care.
• Monitor appointment flow and assist in resolving operational challenges.
• Ensure exam rooms, treatment areas, and equipment are properly stocked and maintained.
• Assist with inventory management, ordering, and supply control.
• Ensure hospital cleanliness and compliance with sanitation protocols

Potential Schedule: Full-time, variable, weekend rotation required.
Compensation: $21 - $28 / hr based on skill set, experience, and licensure status.
What Makes VCA Great Lakes Unique?
We are passionate about our team's health and wellness and continue to foster a culture where asking questions is welcome, and training is the expectation. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work.
We not only work hard, but we also play hard too. Our newly renovated hospital leaves a lot of room for activities, including our pop-up staff appreciation party, which included a week long list of games events, and prizes.
We have a mentor system for new associates to assist you in acclimating to a new hospital. As well as a discounted food plan where fresh meals are delivered right to our hospital for you! Have you seen our Vet Tech Week? This is a small sampling of the gratitude we show our team for being the most compassionate, dedicated veterinary medical professionals around.
The Benefits Continue to Grow!

• Leadership opportunities (career growth potential)
• Hefty discounts to VetGirl, and Fear Free Certification
• Free NAVTA membership
• $750 CE allowance
• Licensure tuition support and scholarships
• LVT license reimbursement
• Free wellness subscriptions (Head Space)
• Referral bonuses
• Competitive wage
• VTS career path financial support
• Medical, dental & vision insurance
• Life, long and short term disability insurance
• Paid parental leave
• Infertility Benefits
• Paid vacation and sick time
• 401(k)
• Free access to Plumbs, and educational platforms such as Vetfolio

Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team.
Ready to grow with a collaborative and supportive team?
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.