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Video Member Service Representative Jobs in Reno, NV

Crunch Fitness

Member Services Representative

Sparks, NV · On-site

$15/hr

Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...

Crunch Fitness

Member Services Representative

Reno, NV · On-site

$15/hr

Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...

Crunch Fitness

Member Services Representative

Sparks, NV · On-site

$15/hr

Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...

GREATER NEVADA

DIGITAL SERVICE REPRESENTATIVE

Reno, NV · On-site

$18.27 - $25.96/hr

... Machine/Video, Telephone, and Electronic Communication channels to assist in achieving Greater ... Strengthen member relationships through clear and concise electronic communication using ...

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Video Member Service Representative information

See Reno, NV salary details

$8

$15

$23

How much do video member service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for video member service representative in Reno, NV is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $18.94 per hour, depending on experience, location, and employer.
Infographic showing various Video Member Service Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,999 per year, or $15.9 per hour.

Member Services Representative

Sparks, NV • On-site

Crunch Fitness
Fitness and Sports Centers • 1 - 5K employees
Learn more about Crunch Fitnessexternal

$15/hr

Other

Re-posted 23 days ago

Crunch Fitness rating

5.7

Company rating: 5.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
Member Service Representative| Fit Fusion
Overview
The Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.
Responsibilities
  • Greets all members & guests with a focus on member engagement and retention.
  • Assists with membership, retail and tanning product sales.
  • Promotes membership privileges including tanning, group fitness, small group training and childcare.
  • Delivers on new member enrollment expectations.
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests,
  • Facilitates all member requests or forwards to a manager.
  • Maintains a professional and courteous disposition.
  • Is an expert in all club facility, services, programs and schedules/hours of operation.
  • Maintains a clean and organized work area,
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.
  • Performs opening and closing checklist and duties.
Requirements
  • Minimum 1 year of experience in a service-oriented position preferred.
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)
Physical Requirements
  • Must be able to lift or move up to 50lb.
  • Physical effort required for daily duties include prolonged standing and walking.
Reporting Structure
  • Reports directly to the General Manager and Assistant General Manager.

Compensation: $15.00 per hour

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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