Video Assistant Jobs in Toronto, ON (NOW HIRING)

Company Overview:

For over 30 years, Matrix Video Communications Corp. has been providing cutting-edge audiovisual (AV) and media production solutions on a national scale. As the evolving landscape of technology continues to change, we strive to ensure our clients receive top-quality solutions tailored to their needs.

Our team of dedicated individuals is the driving force behind our status as a prominent AV industry leader. In return, we commit to:

• Ensure our employees feel valued and receive robust support to ensure their success, coupled with irresistible company-provided benefits.
• Provide a safe working environment, supported by our extensive Health & Safety policies and programs.
• Maintain a work culture that revolves around respect, passion, diversity, and growth. 

Position Overview:

We are currently seeking a Warehouse Lead for our Markham, ON location. This hands-on role is responsible for overseeing the day-to-day operations of our warehouse, ensuring audiovisual (AV) equipment is accurately received, organized, maintained, and prepared for upcoming installations and service projects.

Key Responsibilities:

• Receiving & Shipping: Manage incoming shipments, inspect goods, and organize products by project. Load and unload delivery vehicles as needed. Prepare orders for shipment and ensure all products are picked and packed accurately.
• Inventory Organization: Help organize pallets by specific client jobs and maintain order accuracy in a fast-paced warehouse environment. Prepare inventory for upcoming projects and jobs (picking).
• Equipment Operation: Operate forklifts and pallet jacks, safely and efficiently. Assist with moving and staging products as necessary.
• General Warehouse Duties: Assist with maintaining warehouse cleanliness and organization, including managing staging areas and miscellaneous storage, recycling, reusing packing materials, and keeping aisles and exits clear.
• Safety & Compliance: Follow safety guidelines, including proper lifting techniques and use of personal protective equipment (PPE). Adhere to safety protocols and perform basic first aid when necessary.
• Communication & Technology Use: Use laptops and Microsoft 365 for email communication and basic documentation, as well as handling phone calls. Adhere to manual inventory procedures and maintain shipment records. Collaborate with the administrative team to ensure accurate processing and prevent the loss of paperwork.

Qualifications:

• Previous warehouse, shipping & receiving experience is considered an asset.
• Knowledge of AV technology is preferred.
• Strong attention to detail with the ability to perform tasks accurately and efficiently, with minimal supervision in a busy environment.
• Proficient English verbal and written communication skills.
• Great organizational and time management skills.
• Comfortable using basic computer systems, including Microsoft 365.
• Willingness to learn and follow warehouse procedures in a project-based environment.
• Ability to work independently and as part of a small team in a safe manner while following safe job procedures and precautions.
• Must be able to lift and move products and perform physical tasks throughout the day.
• Basic first aid knowledge (training can be provided, if needed).
• Ability to operate forklifts, pallet jacks, and barcode scanners (training can be provided, if needed).

Working Conditions:

• Physical requirements such as standing for long periods of time, lifting products (up to 50 pounds), working in awkward positions (twisting, bending, etc.) and pushing and pulling objects in general.
• Working in a warehouse environment which includes being exposed to outdoor elements when bay doors are open.

Company Benefits:

• Comprehensive 100% employer-paid benefits, including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long-Term Disability, Life Insurance, and Accidental Death and Dismemberment.
• Join a dynamic and inclusive work culture! 
• Paid holidays, flex days, with additional paid time off during Christmas. 
• Company-provided work laptop to support your work activities. 
• Employee Assistance Program dedicated to supporting personal health and well-being.
• Equal opportunity employer with a focus on creating a diverse, equal, inclusive, and belonging work environment. 
• Great employee discount programs with our leading partners (Telus, Samsung, Perkopolis, Co-Operators, etc.).

Disclosures:

• Compensation Range: The expected salary for this position is $55,000 to $65,000 per year.
• Non-usage of Artificial Intelligence (AI): Applications may include screening questions to identify whether applicants meet the minimum qualifications and requirements for the position. These questions are evaluated using predefined criteria and are not processed or assessed using artificial intelligence (AI).
• Vacancy Status: There is currently a genuine, active vacancy for this position.