Victory Healthcare Jobs (NOW HIRING)

Have clients considered you an invaluable partner in the success of their strategic imperatives? Victory Healthcare Communicationsis seeking an Account Supervisorwith a proven record of leading teams to achieve the highest quality programs, deliverables, and brand objectives. TheAccount Supervisor will develop and maintain working relationships, contribute to organic growth, craft key internal and external business messages, present ideas to clients, and respond to client challenges with high-impact solutions and consistent success. This role is ideal for someone with a passion for organization, problem solving, and critical thinking; experience guiding jobs through internal and external workflows; and confidence in conveying ideas and directives to coordinate/execute/delegate tasks and ensure project milestones are achieved on schedule.

About Victory Healthcare Communications:

At Victory Healthcare Communications, we specialize in delivering cutting-edge marketing strategies tailored for the pharmaceutical and healthcare industries. We combine creativity, strategic insight, and deep industry expertise to help our clients navigate the complexities of healthcare marketing and achieve success. The Victory Healthcare Communications team is a robust and dynamic group of professionals who love working together to transform bold ideas into extraordinary realities. With over 35 years of adventurous exploration in the pharmaceutical industry, Victory Healthcare Communications has notably turned complex information into compelling stories for more than 25 major pharmaceutical clients, including eight of the world's largest.

Top Areas of Expertise:

• Client Relationship Management
• Development of Account Strategy
• Account Planning & Leadership
• Crafting innovative solutions and strategies
• Client success advocate across all projects for assigned accounts
• Generating and maintaining revenue forecasts

Essential Responsibilities:

• Assist the Account Director and drive project execution by building rapport with internal and external teams.

• Contribute to overall team process by sharing ideas and best practices.
• Contribute to lead generation and organic growth.
• Ensure proper brand strategy is pulled through into all work streams.
• Work with Project Managers to develop and maintain timelines throughout the life of a job, including management of deliverables and client milestones.
• Communicate project updates to team, including shifts in project scope, direction, or timing that may impact agency resource requirements.
• Review hot sheet/status grids, as well as materials for quality and accuracy throughout the process (brand and editorial standards, consistency, comprehension, execution).
• Understand and convey requirements for MLR review and editorial process to ensure compliance with client guidelines, working closely with QA Manager.
• Assist with development of proposals and SOWs based on accurate estimating and tracking of hours, and reconciliation against estimates.
• Evaluate performance of staff in collaboration with HR (identifying strengths, weaknesses, and areas for development).
• Approve timesheets for direct reports.

Experience & Skills:

• Experience: Bachelors degree in a related field (science, communications, marketing) and/or 10+ years of healthcare/pharmaceutical communications experience. 35 years in market access, payer, or reimbursement communications is a plus.
• Relationship Management: Experience with senior client level relationship management (be seen as an expert within marketing), including problem solving, critical thinking, networking, and conveying of ideas and directives.
• Demonstrated Success: Proven track record working in a Creative/Production Agency environment, making successful presentations, and contributing to lead generation and organic growth, building account plans, and responding to proposal requests.
• Strong Portfolio:A portfolio that showcases strategic, access-focused content (e.g., value decks, pull-through tools, access strategy frameworks). Experience working on sales training materials to educate field representatives on brand-specific access challenges and solutions.
• Leadership & Communication: Strong communicator and active listener who can translate client needs into smart, actionable plans while maintaining a collaborative, positive, solutions-first mindset under pressure. Exceptional verbal and written communication skills, plus the ability to lead conversations with senior clients and internal stakeholders.
• Executional Excellence: For multiple projects with competing priorities, ensure cohesive creative strategy, execution, consistency, and quality across all creative outputs within an account, while adhering to brand standards and editorial style guides.
• Organization: Detail-oriented and process-driven, with excellent project and time management skills, and clear understanding of the medical/legal/regulatory environment and communications review process.
• Proficiency with Veeva/Veeva PromoMats and experience navigating the Promotional Review process and MLR teams.

Technical & Computer Skills:

• Expertise working in an Apple/Macintosh computer environment, as well as Apple software.
• Expert knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint, Teams, Copilot).
• Solid knowledge of Google Workspace (Calendar, Sheets, Slides, Docs, Meet, and Gmail).
• Proficiency with Veeva CRM and PromoMats.
• Knowledge of Adobe Acrobat is a must, and other programs in the Adobe Suite is a plus.
• Experience with project management/routing tools (e.g., Monday.com, Ziflow, Filemaker) is a plus.

Why Join Victory?

We take pride in our collaborative culture, client dedication, and commitment to delivering work that improves patient access and understanding. If youre looking to work on meaningful projects with smart, passionate peoplewed love to connect. Compensation includes a competitive base salary plus eligibility for structured performance-based incentives related to business growth, project success, and high-impact contributions.

Ready to Apply?

Apply with your resume and a link to your portfolio (if applicable). Applicants may be asked to complete a skills assessment as part of the interview process.

Victory Healthcare Communications is committed to hiring and developing exceptional talent to perform the many tasks necessary to providing high-quality service. An integral part of this policy is to provide equal employment opportunity for all persons considered for employment and to recruit and administer hiring, working conditions, benefits and privileges of employment, compensation, training, opportunities for advancement (including upgrading and promotion), transfer, and termination of employment (including layoffs and recalls) for all employees without discrimination because of race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military status, mental or physical disability (including perceived disability and AIDS and HIV status), or other characteristics unrelated to a persons qualification and/or job performance). If you are truly detail oriented, you will discover that we request you mention the word "spaceship" in one of the application questions.