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Victory Forward Solutions Jobs (NOW HIRING)

Frontsteps

Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more ... victory. This role is for an operator who is hungry, humble, and smart. Our major market ...

Crisp Recruit

Pre-Litigation Manager

Houston, TX

Each win is a victory for the Coastal Bend, as we reinvest in the community we serve. The Heil Law ... Ability to identify bottlenecks, design and implement effective solutions, and balance strategic ...

Jimerson Birr, P.A.

Litigation Paralegal

Jacksonville, FL · On-site

$50K - $85K/mo

... and solutions are delivered with impact. Victory in this position is defined by continuous growth ... forward through proper channels * Client-service orientation: you treat every interaction as a ...

CBRE

Property Manager (Class A High-Rise)

Dallas, TX · On-site

You will manage a 800K sq ft high rise building in the Victory Park district on the north edge of ... We are dynamic problem solvers and forward-thinking professionals who create significant impact.

ManTech

Senior Collaboration Executive

Honolulu, HI

$144K - $260K/yr

Propel your career forward and be part of something extraordinary. Your journey starts now--protect ... victory in contested environments. Responsibilities include but are not limited to: * Cross ...

ManTech

Senior Collaboration Executive

Aiea, HI · On-site

$144K - $260K/yr

Propel your career forward and be part of something extraordinary. Your journey starts now-protect ... victory in contested environments. Responsibilities include but are not limited to: * Cross ...

Anduril Industries

Mission Operations Engineer

Costa Mesa, CA · On-site

$74K - $100K/yr

... manage forward deployed accounts (up to 75% travel). Through collaboration with our engineering ... A solution-driven approach, the ability to distill complexity into its essential, digestible ...

Anduril Industries

Mission Operations Engineer

Costa Mesa, CA · On-site

$74K - $100K/yr

... manage forward deployed accounts (up to 75% travel). You will be working directly with a key ... A solution-driven approach, the ability to distill complexity into its essential, digestible ...

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All JobsVictory Forward Solutions Jobs

Victory Forward Solutions information

See salary details

$76K

$127.1K

$161K

How much do victory forward solutions jobs pay per year?

As of Jun 13, 2026, the average yearly pay for victory forward solutions in the United States is $127,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What types of projects do team members at Victory Forward Solutions typically work on, and how does collaboration occur within the company?

At Victory Forward Solutions, team members often work on a diverse range of client-focused projects, including strategic consulting, process optimization, and technology integration. Collaboration is a key part of the company culture, with cross-functional teams regularly meeting to brainstorm solutions, share progress, and ensure alignment with client objectives. Employees can expect to participate in both independent tasks and group efforts, often leveraging project management tools and regular check-ins to stay coordinated. This collaborative approach not only supports professional growth but also ensures high-quality results for clients.

What is Victory Forward Solutions?

Victory Forward Solutions is the name of a company or business, rather than a specific job title. It may refer to an organization that provides consulting, technology, or business solutions, but additional context is needed to determine its exact services or industry focus. If you are seeking information about the company, it's best to visit their official website or LinkedIn page for details about what they do, their mission, and available job opportunities.

What is the difference between Victory Forward Solutions vs Customer Service Representative?

AspectVictory Forward SolutionsCustomer Service Representative
Primary RoleProviding sales support, lead generation, and client engagement for financial servicesAssisting customers with inquiries, complaints, and product information
Required SkillsCommunication, sales techniques, financial product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, call centers, client meetingsCall centers, retail locations, office settings
CertificationsOften preferred: sales or financial certificationsTypically no certifications required, but customer service training beneficial

Victory Forward Solutions focuses on sales and client engagement within financial services, requiring sales skills and financial knowledge. Customer Service Representatives primarily assist customers with inquiries and support, emphasizing communication and problem-solving. While both roles involve client interaction, Victory Forward Solutions is more sales-oriented, whereas Customer Service Representatives focus on customer support and issue resolution.

What are the key skills and qualifications needed to thrive as a Victory Forward Solutions professional, and why are they important?

To excel at Victory Forward Solutions, professionals typically need expertise in business development, client relationship management, and industry-specific knowledge, often supported by a relevant degree or experience. Familiarity with CRM platforms, data analysis tools, and project management software is commonly required. Outstanding communication, adaptability, and strategic thinking set candidates apart in this role. These skills are vital for delivering tailored solutions, driving growth, and maintaining client satisfaction in a competitive environment.
Customer Success Manager

Customer Success Manager

Frontsteps

Denver, CO • On-site

$59K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

POSITION OVERVIEW
At FRONTSTEPS, we don't believe in passive account management or glorified customer support. We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant-someone who views themselves as a seamless extension of our partners' businesses, dedicated to their operational victory.
This role is for an operator who is hungry, humble, and smart. Our major market differentiator is our high-collaboration, in-person culture at our Denver headquarters. We don't hide behind automated ticketing processes or avoid hard conversations out of a fear of failure. Instead, we collaborate face-to-face, walk across the hall to solve problems cross-functionally with Product and Sales, and drive immediate results.
ESSENTIAL FUNCTIONS (What You'll Actually Do)
  • Build deep, high-touch relationships with an assigned book of mid-market B2B partners, speaking their language and integrating yourself into their daily operational workflows.
  • Own your book of business holistically. Natively monitor product usage data and health scores to identify expansion opportunities and proactively mitigate churn risks before they surface.
  • When a partner hits a friction point, you don't just route an email. You take end-to-end ownership, collaborating in-person with our Support, Product, and Engineering teams to build immediate, elegant solutions.
  • Move past standard status updates. Prepare and execute strategic business reviews that demonstrate concrete ROI, celebrate mutual wins, and map out long-term software adoption tracks.
  • Coordinate closely with our Implementation team during onboarding to transition new accounts into confident, fully optimized power users of the FRONTSTEPS suite.
  • Document customer interactions, strategic plans, and insights in Salesforce with precision, ensuring leadership has flawless, real-time visibility into account health.
  • Performs other job duties as requested by management.

SKILLS & QUALIFICATIONS
What You Bring to the Table (Required):
  • 1 - 3 Years of Direct B2B Customer Success or Strategic Account Management Experience: You have a proven track record managing business accounts and hitting retention goals in a fast-paced environment.
  • A "Hunter" Mindset for Solutions: You are resilient, possess a high EQ, and actively run toward complex client challenges with a sense of extreme urgency.
  • Commercial Wit: You know how to uncover a client's core pain points and naturally align them with expansion, cross-sell, or upsell opportunities that support their growth.
  • Exceptional Communication & Relationship Skills: You can navigate multi-layered organizations, building trust with front-line administrators and executive sponsors alike.
  • Hyper-Local to Denver: Ability to work full-time, onsite at our Denver HQ to participate in the high-energy, cross-functional collaboration that drives our business forward.

What You Bring to the Table (Bonus Points):
  • Direct experience in PropTech, Real Estate Tech, or Property Management/HOA software platforms.
  • Experience managing a book of business valued at $500k+ in ARR with verifiable Net Revenue Retention (NRR) metrics.
  • Mastery of Salesforce and modern Customer Success data frameworks.

SUCCESS METRICS (How We Measure Impact)
Performance in this role will be measured by:
  • Retention: Performance against churn reduction and retention goals for your book of business.
  • Adoption: Product usage and feature adoption rates within your communities.
  • Customer Satisfaction: CSAT and NPS scores that reflect the quality of your partnerships.
  • Revenue Contribution: Achievement of upsell, cross-sell, and referral targets.
  • Operational Excellence: Consistent, high-quality Salesforce documentation and process adherence.

PAY RANGE & LOCATION
  • Location: Full-Time Onsite (Denver, CO Headquarters)
    Compensation: $60,000 - $70,000 Base Salary + $10,000 Variable Performance Comp Potential per year.

Benefits for Full Time roles include the following:
• Medical, Dental, and Vision
• Company-sponsored Life Insurance
• Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance
• FSA/HSA
• Paid Time Off
• Sick Time
• Paid covered employee parking
• 401k match
FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

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