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Vice President Technology Service Delivery Jobs

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Vice President, Technology Services

Rome, NY · On-site

$152K - $190K/yr

... to deliver secure, efficient, and innovative financial technology solutions that support our ... Evaluate emerging technologies, vendors, and service providers to continuously enhance the credit ...

Vetsource

Vice President, Technology

Northlake, TX · Remote

Beyond technology delivery, this leader will build high-performing teams, develop organizational ... Ensure enterprise platforms are secure, reliable, and observable while driving a culture of service ...

Hewlett Packard Enterprise

$115K - $144K/yr

Our mission is to deliver magical, AI‑enabled experiences to tens of millions of customers ... service status, political affiliation or any other characteristic protected by applicable national ...

Vetsource

Vice President, Technology

Portland, OR · On-site

Beyond technology delivery, this leader will build high-performing teams, develop organizational ... Highly customer-service oriented with an entrepreneurial approach, demonstrating the ability and ...

Socket.dev

Vice President, Technology

Manhattan, NY · On-site

$170K - $190K/yr

Morgan Stanley is a leading global financial services firm providing a wide range of investment ... Deliver data output ensuring rigorous data quality checks and present results using streamlined ...

Sagility LLC

AVP- IT Service Delivery

El Paso, TX · On-site

$191K/yr

Job title: AVP- IT Service Delivery Associate Vice President (AVP) - IT Service Delivery Location: Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering ...

Morgan Stanley

Vice President, Technology

New York, NY · Hybrid

$170K - $190K/yr

Morgan Stanley is a leading global financial services firm providing a wide range of investment ... Deliver data output ensuring rigorous data quality checks and present results using streamlined ...

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Vice President Technology Service Delivery information

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$100K

$182.2K

$262.5K

How much do vice president technology service delivery jobs pay per year?

As of Sep 10, 2026, the average yearly pay for vice president technology service delivery in the United States is $182,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $157,000.00 and $196,500.00 per year, depending on experience, location, and employer.

What does a vice president technology service delivery do?

A Vice President of Technology Service Delivery is responsible for overseeing the delivery of IT services within an organization, ensuring that technology solutions meet business needs and service quality standards. They manage teams that implement, support, and maintain technology infrastructure and applications. Their role includes developing service strategies, optimizing processes, and ensuring customer satisfaction. They often collaborate with other executives to align IT service delivery with organizational goals and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a vice president technology service delivery?

To thrive as a Vice President of Technology Service Delivery, you need deep expertise in IT service management, operations, and project leadership, typically supported by a bachelor’s or master’s degree in a related field and significant management experience. Familiarity with ITIL frameworks, cloud platforms, enterprise service management tools (such as ServiceNow), and relevant certifications like ITIL or PMP are highly valued. Exceptional communication, strategic thinking, and stakeholder management skills are crucial for driving service excellence and leading diverse technical teams. These capabilities are vital for ensuring efficient, high-quality technology service delivery that supports organizational goals and customer satisfaction.

What are some common challenges faced by a vice president technology service delivery, and how can they be addressed?

A Vice President of Technology Service Delivery often faces challenges such as managing cross-functional teams, ensuring consistent service quality, and adapting to rapidly changing technology needs. Balancing stakeholder expectations while maintaining operational efficiency is another frequent hurdle. Success in this role typically requires strong communication skills, the ability to implement scalable processes, and a proactive approach to risk management. Building a culture of continuous improvement and fostering collaboration between IT and business units can help address these challenges effectively.

What is the difference between Vice President Technology Service Delivery vs Director of IT Service Management?

AspectVice President Technology Service DeliveryDirector of IT Service Management
ResponsibilitiesOversees overall technology service delivery strategy, manages multiple teams, and aligns services with business goals.Manages IT service management processes, ensures service quality, and implements ITIL best practices.
Required CredentialsBachelor's or Master’s in IT, Business, or related field; extensive experience in IT service delivery; certifications like ITIL, PMP.Bachelor's in IT or related field; ITIL certification; experience in IT service management roles.
Work EnvironmentExecutive-level, strategic planning, cross-department collaboration, often in large organizations.Operational focus, process improvement, team management within IT departments.

The Vice President of Technology Service Delivery focuses on strategic leadership and overall service delivery across the organization, while the Director of IT Service Management concentrates on managing IT service processes and ensuring quality. Both roles require ITIL knowledge and relevant certifications, but the VP role involves broader strategic responsibilities.

What cities are hiring for Vice President Technology Service Delivery jobs?

Cities with the most Vice President Technology Service Delivery job openings:

What states have the most Vice President Technology Service Delivery jobs?

States with the most job openings for Vice President Technology Service Delivery jobs include:

What are popular job titles related to Vice President Technology Service Delivery jobs?

For Vice President Technology Service Delivery jobs, the most frequently searched job titles are:

Infographic showing various Vice President Technology Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $182,241 per year, or $87.6 per hour.

Vice President, Technology Services

Rome, NY • On-site

AmeriCU Credit Union
Commercial Banking • 201 - 500 employees
Learn more about AmeriCU Credit Unionexternal

$152K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Vice President, Technology Services
Location: 231 Hill Road, Rome, NY (Hybrid)
On Site presence required 2 to 3 times per week.
Position Type: Full-Time | Exempt
Compensation: $152,565.75/year to $190,707.19/year. Actual compensation will depend on experience.
The Opportunity: Vice President, Technology Services
AmeriCU Credit Union is seeking a strategic and operational Vice President, Technology Services. This leadership role drives the organization's technology strategy, modernizes business processes, and oversees daily IT operations. You will lead a talented IT team to deliver secure, efficient, and innovative financial technology solutions that support our mission and growth.
What You'll Do: Vice President, Technology Services
Strategic IT Leadership & Execution
  • Strategic Alignment: Partner closely with the Senior and Chief Leadership Teams to design and execute short- and long-term technology strategies that support the credit union's mission.
  • Annual Planning: Formulate and deploy an annual IT roadmap aligned with evolving business goals, industry benchmarks, and technical best practices.
  • Business Integration: Coordinate directly with diverse business units to identify operational bottlenecks and deploy effective IT solutions that streamline workflows.
  • Innovation & Growth: Evaluate emerging technologies, vendors, and service providers to continuously enhance the credit union's technical capabilities and market competitiveness.

Departmental & Team Oversight
  • Multi-Department Management: Oversee the daily operations and strategic direction for Infrastructure, Business Applications, the Support Desk, Enterprise Solutions & Analysis, and Core Processing.
  • Talent Development: Supervise, mentor, and empower the IT leadership team to foster a high-performance culture rooted in innovation and continuous improvement. [1]
  • Product Ownership: Drive the overall growth, implementation, and ultimate success of assigned member-facing digital products and financial services.

Security, Compliance & Governance
  • Data Security: Protect the integrity, availability, and reliability of all information and communication networks, ensuring total security of acquired and stored member data.
  • Regulatory Compliance: Maintain strict alignment with all applicable state and federal laws, data privacy regulations, and cybersecurity frameworks.
  • Risk Monitoring: Monitor system performance continuously, generate risk reports, and ensure immediate incident resolution for any technical or security disruptions.

Financial & Relationship Management
  • Fiscal Accountability: Manage the overarching IT budget and staff resources to maximize cost-effectiveness and optimize asset utilization.
  • Project Proposals: Facilitate comprehensive project plans, outlining clear technical specifications, resource needs, and staffing requirements for new systems.
  • Stakeholder Relations: Build and maintain trusted communication lines with internal and external parties, including the Board of Directors, auditors, regulators, and key tech vendors.

Who Are We?
AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $3 Billion and serving a membership base of over 180,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2026, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
Come grow with us!
Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans
Paid Holidays
Paid Time off
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability - at no cost to you!
Get to know us more by clinking on the links below. See why YOU should choose AmeriCU!
https://www.americu.org/in-our-community/
https://www.americu.org/why-americu/
Pay Range: $152,565.75 - $190,707.19 per year

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