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Vice President of Revenue Cycle Services

Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

We asked Dawn, CEO - Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO - Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Date: Aug 19, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:Hospital

Schedule:Full Time

Shift:Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

Job Role Summary

Lead Financial Performance. Drive Operational Excellence. Serve the Community.

Eskenazi Health is seeking an experienced and strategic Vice President of Revenue Cycle Services to provide executive leadership across the revenue cycle continuum and help advance our mission to Advocate, Care, Teach, and Serve—with a special focus on the vulnerable populations of Marion County. This executive leader will partner closely with operational, clinical, and financial leaders to optimize revenue cycle performance, enhance reimbursement strategies, improve patient financial experiences, and support the organization's long-term financial sustainability.

Reporting to the Chief Financial Officer, the Vice President of Revenue Cycle Services provides strategic leadership and operational oversight for revenue cycle operations across Eskenazi Health. This executive will lead departmental performance, financial stewardship, workforce planning, policy development, and organizational initiatives that support revenue integrity, operational efficiency, regulatory compliance, and strategic objectives.

Key Responsibilities

• Provide executive leadership and oversight for revenue cycle service departments.
• Lead and optimize core revenue cycle functions, including Patient Access Services, Financial Eligibility, Coding/CDIP, Health Information Management, Patient Financial Services, Revenue Integrity, and Revenue Recovery.
• Develop and implement operational policies, procedures, and performance improvement initiatives that strengthen revenue cycle outcomes.
• Ensure compliance with CMS requirements, payer regulations, HIPAA standards, and organizational policies.
• Drive measurable financial, operational, and customer service performance through data-driven strategies and accountability.
• Develop and manage departmental budgets while holding leaders accountable for achieving operational and financial goals.
• Partner with executive leadership to advance managed care, reimbursement, contracting, and value-based care initiatives.
• Recruit, mentor, evaluate, and develop department leaders and management teams.
• Serve on executive committees, task forces, and strategic workgroups that support organizational success.
• Foster a culture of professionalism, respect, innovation, development, and excellence.

Qualifications
The ideal candidate combines extensive revenue cycle expertise, executive leadership experience, and a strong understanding of healthcare finance and hospital operations.

• Minimum of 10 years of hospital-based experience, including at least 5 years in a senior administrative or executive leadership role.
• Demonstrated leadership experience overseeing complex healthcare revenue cycle operations in a high-volume environment.
• Master's degree in Healthcare Administration, Hospital Administration, Business Administration, Finance, or a related field preferred.
• Strong knowledge of revenue cycle management, reimbursement methodologies, managed care contracting, regulatory compliance, and healthcare financial operations.

Success in this role requires exceptional communication, strategic planning, analytical, relationship-building, and problem-solving skills, along with the ability to collaborate effectively with physicians, executives, operational leaders, and external stakeholders. A strong understanding of healthcare reimbursement, revenue optimization, regulatory requirements, and organizational financial performance is essential.

Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.