Vice President Operational Risk Jobs in Lowell, MA

Who we are looking for

The Risk Strategy & Operational Resilience Vice President leads the implementation and ongoing execution of State Street's Business Continuity and Operational Resiliency program across assigned business areas and locations. The role works closely with Business Continuity Directors (BCDs), business stakeholders, and the Enterprise Resiliency Office to ensure continuity readiness, effective testing, and compliance with global standards and regulatory expectations.

This role combines strategic leadership with operational oversight, ensuring that risk frameworks, reporting, and processes are aligned to enterprise objectives, while also embedding robust Operational Resilience practices across Global Technology Services (GTS).

Why this role is important to us

Effective risk strategy and operational resilience are critical to maintaining client trust, meeting regulatory expectations, and ensuring continuity of critical services.

This role plays a key part in shaping how risk is managed across the organization-driving consistency, improving transparency through data and insights, and ensuring the organization can anticipate, withstand, and recover from disruption.

What you will be responsible for

Operational Resilience & Crisis Management

• Provide strategic leadership of Operational Resilience and Business Continuity across assigned areas
• Oversee the development and ongoing maintenance of BIAs, BCPs, and recovery strategies
• Lead scenario testing and exercising to validate resilience capabilities
• Support crisis and incident management, including coordination, communication, and post-event review
• Ensure risks to service continuity are identified, escalated, and remediated effectively

Governance, Risk Management & Regulatory Alignment

• Own and enhance governance frameworks to ensure consistent risk management practices
• Ensure alignment with regulatory requirements and internal policies across GTS
• Lead engagement with internal audit and regulators, shaping responses and outcomes
• Drive accountability and transparency in risk ownership and escalation

Operational Excellence & Transformation

• Lead initiatives to improve efficiency, scalability, and effectiveness of risk and control processes
• Oversee risk monitoring activities and ensure consistent execution across teams
• Champion continuous improvement and innovation across risk and resilience processes
• Drive transformation initiatives, embedding sustainable and scalable solutions

Stakeholder Engagement & Influential Leadership

• Act as a senior liaison across Technology, Business, and Risk functions
• Build strong relationships with executive stakeholders, regulators, and audit partners
• Provide leadership, guidance, and mentorship to team members
• Influence outcomes through effective communication, negotiation, and facilitation

What we value

These skills will help you succeed in this role:

• Ability to interact with and communicate professionally with management in multiple regions.
• Good verbal and written communication skills, ability to express ideas and understand workflows.
• Time management skills, problem-solving and critical thinking skills.
• Experience with a GTS tool such as Archer a plus.
• Experience in creating process flows, identifying controls, creating management information in power point decks.
• Must have the ability to operate in a deadline-oriented environment with simultaneous deliverables.
• Must be detail oriented.
• Experience working in the financial industry preferred but not required.

Education & Preferred Qualifications

• Bachelor's degree required; MBA or professional certification preferred.
• 10+ years of experience in risk management, operational controls, or leadership roles.
• Demonstrated expertise in risk assessment methodologies and metrics reporting.
• Strong leadership, communication, and problem-solving abilities.
• Proven ability to influence and collaborate with senior stakeholders.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.