Vice President Of Program Management Jobs in Raleigh, NC

MyComputerCareer (MyCC) was founded in 2007 by Tony Galati, who opened the first campus in Raleigh, North Carolina. Galati began his career in accounting before transitioning to IT and IT education, driven by a desire to create better career-changing opportunities for others. Since its inception, the institution has grown significantly, now serving over 3,600 students across nine campuses in multiple states including Texas, Indiana, and Ohio, as well as through comprehensive online programs. 

In March 2025, industry veteran and long-time school president Amy Onuska was appointed Chief Executive Officer, succeeding founder Tony Galati following his retirement. Under Amy's leadership, MyCC continues to advance Tony's vision of transforming lives through IT education-maintaining a deep commitment to excellence, innovation, and student success. 

MyCC provides hands-on training and certifications in IT, with programs designed to be completed in a short time frame to prepare students quickly for the workforce. MyCC is accredited by the Accrediting Council for Continuing Education & Training (ACCET) and has been recognized among the fastest-growing companies in both the Raleigh area and nationwide.

MyComputerCareer also maintains a strong commitment to supporting military veterans, offering specialized programs and resources to help them transition into civilian IT careers. MyCC has been repeatedly acknowledged as a Military Friendly School and Employer. Overall, MyComputerCareer focuses on equipping students-many with no prior IT experience-with the skills to launch successful, life-changing careers in technology.

Mission and Core Values

Their mission is to help students develop the skills necessary to permanently and positively change their lives and futures by attaining financially rewarding and personally fulfilling careers in Information Technology. Their core values include: 

Ethics: MyCC maintains the highest ethical standards in everything they do. 

Customer First: They prioritize the needs and success of their students and partners. 

Love: MyCC fosters a supportive, family-like environment where everyone is respected. 

Excellence: They strive for excellence in their programs, services, and outcomes.

MyComputerCareer offers a range of IT certification programs designed to help students gain the skills and knowledge required to succeed in various IT fields, including networking, cybersecurity, and more. Their programs are available both online and at their nine campuses across five states, providing flexible learning options for =their diverse student population. 

Locations: 

MyCC has campuses in: 

Arlington, TX 

Charlotte, NC 

Columbus, OH 

Dallas, TX 

Houston, TX 

Indianapolis, IN 

Nellis AFB, NV 

Raleigh, NC 

Sugar Land, TX 

Additionally, they offer comprehensive online programs that allow students from across the U.S. and beyond to benefit from their high-quality IT training.

The Opportunity

MyComputerCareer (MyCC) is seeking a transformational Vice President of Enrollment to lead and modernize the organization's primary revenue engine, overseeing the enterprise-wide enrollment function that drives approximately 98% of company revenue. This role sits at the center of student acquisition, financial aid and services, alumni revenue, and cross-functional collaboration with marketing, education, and career services. As the leader of the largest team in the organization (150-170+ staff), the VP of Enrollment will be a critical member of the executive leadership team, responsible not only for delivering enrollment performance, but for elevating leadership capability, accountability, and operational discipline across the function.

The VP will inherit a profitable, mission-driven institution entering a significant next phase: redesigning a complex, traditional B2C enrollment model into a more strategic, ecosystem-based advising approach aligned with an expanding product catalog and long-term growth strategy. Concurrently, the organization is undergoing a Salesforce Education Cloud migration and broader infrastructure modernization. The VP is expected to sustain and exceed quarterly enrollment targets while simplifying workflows, strengthening leadership bench depth, and driving cultural alignment during a period of meaningful transformation.

This is a highly visible, hands-on enterprise leadership role requiring both strategic architecture and operational rigor. The ideal candidate will be a seasoned corporate B2C sales executive with experience leading large, multi-layered teams, motivating performance without incentive compensation (Title IV environment), and successfully guiding organizations through systems change and cultural reset. Success demands a strategic operator who can inspire at scale, integrate closely with career outcomes and product strategy, and lead with credibility in a regulated, mission-driven education environment.

Purpose of the Position

The Vice President of Enrollment is a dedicated member of the Senior Leadership Team. They take direct ownership of the development and execution of all operational and strategic management of sales to increase revenue, market share, and overall profitability of the organization. The Vice President of Enrollment will lead established education sales, including the Contact Center, Admissions, and Financial Aid departments. In addition, they will work closely with Corporate Development to establish new product lines and sales initiatives. The VP of Enrollment will promote company products and services, develop sales plans and strategies, and continuously evaluate progress with a success-driven mindset. The Vice President of Enrollment is a dynamic leader with the ability to motivate the sales teams to meet and exceed company goals and objectives. 

Essential Duties

The Vice President of Enrollment is responsible for leading MyComputerCareer's enrollment organization with strategic clarity, operational discipline, and deep alignment to the institution's mission and core values. This role requires enterprise-level leadership that drives revenue growth, strengthens cross-functional collaboration, ensures regulatory compliance, and builds a high-performing, student-centered culture. The essential duties below reflect both the strategic and operational accountabilities necessary to elevate enrollment performance while reinforcing the organization's commitment to Love, Excellence, Ethics, and Customer First.

Chief among primary duties:

Evangelist of our Company Mission

Lead by example and inspire others to live the MyComputerCareer Core Values of Love, Excellence, Ethics and Customer First 

Continually improve the sales process to grow revenue

Partner with other members of Sr. Leadership to develop long-range strategic goals and plans for the organization 

Provide strong leadership to all sales teams to promote motivation, team success, and employee retention

Create a culture of professional and personal development wherein employees feel supported, valued, and appreciated

Work with departmental leaders to plan, create and implement training programs for current and new enrollment team members

Communicate with the Senior Leadership and Board of Directors regarding performance, progress, and concerns 

Partner with Chief Marketing Officer in strategic planning and designing effective, professional, and exciting marketing and/or sales materials

Drive efficiency through data analytics and updated technology for a world class employee and customer experience  

Create and design sales processes and strategies

Ensure excellent communication between departments as needed

Manage statistical data within the sales teams to ensure data is accurate and being used properly to improve performance 

Remain current on compliance and regulatory changes in order to maintain quality and compliance in all things

Keep records of all in-service training for reporting to accreditor

Ensure all practices are compliant and ethical

Assess weekly, monthly, and annual statistics to ensure the achievement of conversions and enrollment standards are being met and exceeded by leading the strategic planning, development and implementation of Career Gateway initiatives via phone, email, chat, and text with prospects

Identify, support development and oversee ongoing improvement of technical products that increase efficiency and elevate the student and employee experience    

Provide coaching and guidance to the Sr. Directors, Directors, and Assistant Directors to develop leadership skills, career paths, and succession planning

Ensure staffing levels throughout the departments are appropriate based on business needs

Perform miscellaneous duties as assigned

Key Responsibilities

The Vice President of Enrollment serves as the enterprise leader of MyComputerCareer's primary revenue engine, accountable for driving enrollment performance while modernizing the strategy, systems, and leadership infrastructure that support it. This role combines revenue ownership, large-scale team leadership, regulatory oversight, and cross-functional integration to ensure sustainable growth in a mission-driven, highly accountable environment. The responsibilities outlined below reflect both the immediate performance expectations of the role and its broader mandate to elevate enrollment into a more strategic, data-driven, and student-centered function aligned with the organization's long-term vision.

Enterprise Enrollment Strategy & Revenue Leadership

Lead the organization's primary revenue engine, accountable for performance across B2C enrollment (Title IV and GI Bill).

Develop and execute a comprehensive enrollment strategy aligned with enterprise growth objectives and product roadmap.

Deliver against quarterly and annual enrollment targets while building sustainable long-term performance capability.

Evolve the enrollment model from traditional single-program selling to ecosystem-based advising across the full catalog.

Organizational Leadership & Talent Development

Provide executive leadership to the organization's largest team (150-170+ staff) across Admissions, Contact Center, Financial Aid, Financial Services, Sales Enablement, and Alumni.

Build, coach, and elevate a high-performing leadership bench; establish clear accountability standards and performance management discipline.

Foster a mission-driven, student-centered culture that motivates performance without incentive compensation.

Lead organizational design and talent upgrades as necessary to support scale and complexity.

Operational Excellence & Workflow Redesign

Conduct comprehensive diagnostic of current enrollment processes and redesign complex, handoff-heavy workflows to improve efficiency, conversion, and student experience.

Implement data-driven KPIs, dashboards, and reporting frameworks to improve transparency and decision-making.

Ensure seamless integration of enrollment operations across online and campus modalities.

Lead change management efforts tied to Salesforce Education Cloud migration and broader systems modernization.

Cross-Functional Integration

Partner closely with Marketing to optimize lead flow, qualification, conversion strategy, and demand-generation alignment.

Strengthen integration with Career Services to ensure accurate expectation-setting, improved student satisfaction, and alignment with placement outcomes (70% within 180 days).

Collaborate with Education and Product leadership to align program offerings with market demand and enrollment strategy.

Maintain strong partnership with Compliance and Finance to ensure Title IV and GI Bill regulatory adherence.

Alumni Revenue & Lifecycle Engagement

Oversee the alumni function to drive advanced program sales and maximize high-ROI re-engagement opportunities.

Ensure alumni engagement processes support student satisfaction, retention, and brand advocacy.

Leverage alumni insights to inform enrollment strategy and product development.

Regulatory Compliance & Risk Management

Maintain strict adherence to Title IV regulations and incentive compensation restrictions.

Ensure enrollment practices, documentation, and financial processes meet accreditation and compliance standards.

Mitigate operational and reputational risk through disciplined oversight and governance.

Student Experience & Quality Assurance

Champion a high-integrity enrollment experience that sets appropriate expectations and supports long-term student success.

Utilize student feedback mechanisms (including executive-level feedback loops) to drive continuous improvement.

Ensure enrollment practices positively influence retention, satisfaction, and career placement outcomes.

Skills and Competencies

Required Experience & Capabilities

10+ years of progressive leadership experience in enterprise B2C sales or enrollment operations within organizations of $50M+ in revenue.

Demonstrated success leading large, multi-layered teams (150+ employees preferred) across complex, high-volume sales or enrollment environments.

Proven ability to architect and execute enterprise enrollment strategies that drive sustainable revenue performance.

Track record of leading organizational transformation-upgrading leadership benches, implementing accountability systems, and redesigning complex workflows.

Experience operating in regulated environments (Title IV, GI Bill, financial services, healthcare, or similarly governed sectors preferred).

Strong systems and CRM orientation; experience leading teams through major technology migrations (Salesforce or comparable platforms).

Data-driven leadership approach with the ability to translate performance metrics into actionable operational improvements.

Exceptional executive presence, communication, and cross-functional influence skills.

Demonstrated ability to motivate and inspire large frontline teams without incentive-based compensation structures.

Willingness and ability to operate at both strategic and operational levels-setting vision while ensuring disciplined execution.

Highly Preferred Backgrounds

For-profit education or higher education enrollment leadership experience.

Corporate B2C sales leadership in high-change, high-accountability environments.

Experience integrating enrollment/sales with ca...