Vice President Developer Operations Jobs in Tennessee

Job Description:

The VP - Developer Platforms leads the developer platforms & API teams. The role owns the developer experience and delivery infrastructure that let CSI ship software and AI faster ("Supercharge Delivery"). Also, the role owns the API program, API management (APIM), and the commercial strategy that converts CSI's capabilities - across digital banking, commercial banking, and the broader product portfolio - into monetizable, partner-consumable products. Oversees platform identity: the authentication, authorization, and access infrastructure that every internal team and external integrator depends on.

Platform as a product

• Own the platform strategy and roadmap spanning internal developer experience and the external API ecosystem.

• Treat the platform as a product, not infrastructure - with named products, lifecycle management, SLAs, adoption metrics, and a backlog driven by internal and external developer needs.

• Define the API product catalog across the portfolio, deciding what is exposed, to whom, and on what commercial terms.

Drive ARR through the developer ecosystem

• Own the P&L for developer-facing and API-monetized solutions, including pricing, packaging, and metering, partnering with Finance and Sales to set and hit targets.

• Build the partner and fintech ecosystem - onboarding, developer portal, documentation, and support - so external builders can compose CSI capabilities into their own products and CSI's community-bank and credit-union clients.

• Position CSI competitively against competitors on openness, developer experience, and AI-native/agentic interfaces.

Supercharge internal delivery

• Raise software delivery velocity across CSI engineering through golden paths, self-service infrastructure, and modern CI/CD - reducing lead time, deployment friction, and change-failure rate.

• Operationalize AI-assisted development - including AI-generated code to production - with the guardrails, code-quality gates, and review patterns that make it safe at scale.

• Identity, security & reliability

• Own platform identity and access to bank-grade security, audit, and compliance standards, in close partnership with Information Security.

• Guarantee platform reliability - availability, performance, and incident response - for the APIs and infrastructure that internal teams and external partners depend on.

Organization & leadership

• Build, develop, and lead a high performing organization of delivery and operational leaders, fostering accountability, continuous learning, and readiness for new products and enhancements.

• Partner cross functionally to align with company strategy, product evolution, and enterprise standards.

10+ years of experience in senior leadership of a developer platform, API platform, or integration/middleware organization at meaningful scale - ideally where the platform was run as a commercial product, with at least 7 years in a senior leadership role. Bachelor's degree required; advanced degree or relevant certifications preferred. Demonstrated expertise in P&L or revenue ownership for platform, API, or developer-facing products, deep fluency in API design and management, identity/access, CI/CD, and modern platform engineering, track record raising engineering delivery velocity through developer-experience investment and experience operating to bank-grade security, compliance, and audit requirements (financial services, fintech, or comparably regulated). Preferred experience in building or scaling an external developer/partner ecosystem (developer portal, partner onboarding, ecosystem GTM), experience operationalizing AI-assisted software development with appropriate quality and security guardrails and familiarity with the community-bank and credit-union market and the competitive set for developer platforms.

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.