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Viapath Jobs in Florida (NOW HIRING)

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Viapath information

What is Viapath?

Viapath is a provider of pathology services, primarily serving the UK’s National Health Service (NHS) and private healthcare providers. Their teams perform medical laboratory tests on blood, tissue, and other samples to help diagnose illnesses, guide treatment, and monitor patient health. Viapath covers a wide range of specialties such as biochemistry, haematology, microbiology, and genetics. Their work is essential for supporting clinicians in making timely and accurate medical decisions. Viapath is now part of Synnovis, following a merger in 2022.

What are the key skills and qualifications needed to thrive as a Viapath laboratory scientist?

To thrive as a Viapath laboratory scientist, you need a strong background in biomedical science or a related field, typically with an accredited degree and HCPC registration. Competence in using laboratory information management systems (LIMS), advanced diagnostic instruments, and adherence to strict quality standards is essential. Attention to detail, effective teamwork, and clear communication are crucial soft skills for ensuring accurate results and collaborating within multidisciplinary teams. These skills and qualifications are vital to maintain patient safety, deliver reliable test outcomes, and meet regulatory compliance in a high-stakes healthcare environment.

What are some common challenges faced by laboratory professionals at Viapath, and how can new team members prepare for them?

Laboratory professionals at Viapath often work in a high-throughput, fast-paced environment where accuracy and attention to detail are crucial. Common challenges include managing tight turnaround times for test results, adapting to new laboratory technologies, and ensuring strict compliance with quality and safety standards. New team members can prepare by familiarizing themselves with laboratory information systems, staying updated on industry best practices, and being proactive in seeking guidance from experienced colleagues. Strong communication and teamwork skills are also essential, as collaboration with clinicians and other healthcare professionals is a key part of delivering high-quality diagnostic services.

What is the difference between Viapath vs Medical Laboratory Scientist?

AspectViapathMedical Laboratory Scientist
CredentialsTypically requires biomedical science degree, professional registrationRequires biomedical science degree, registration with relevant health authorities
Work EnvironmentLaboratories within hospitals, diagnostic centers, research facilitiesHospital labs, diagnostic labs, research institutions
Employer & IndustryHealthcare, diagnostics, research organizationsHospitals, diagnostic labs, public health agencies

Viapath is a healthcare organization providing diagnostic services, while a Medical Laboratory Scientist is a professional working within such labs. Both roles require similar qualifications and work in comparable environments, but Viapath is an employer or service provider, whereas the Medical Laboratory Scientist is a job title held by individual professionals.

What are popular job titles related to Viapath jobs in Florida?

For Viapath jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Viapath jobs in Florida look for?

The top searched job categories for Viapath jobs in Florida are:

What cities in Florida are hiring for Viapath jobs?

Cities in Florida with the most Viapath job openings:

Viapath jobs near you
Infographic showing various Viapath job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution.

Communications Monitor

Tallahassee, FL • On-site

ViaPath Technologies
Telecommunications • 1 - 5K employees
Learn more about ViaPath Technologiesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Overview
ViaPath is seeking Phone Monitoring Representative(s) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
Shifts available: Monday - Friday, 7:00AM - 3:30PM OR Monday - Friday, 8:30AM - 5:00PM
This poisition is NOT REMOTE; All 5 weekday shifts will be onsite at our office in Tallahassee, FL.
Responsibilities
  • Leverage ViaPath provided proprietary techniques and strategies to identify calls for monitoring
  • Operate and leverage tools within ViaPath command to efficiently and effectively monitor specified call volumes
  • Provide attentive listening to pre-recorded communications between parties for prolonged periods of time
  • Accurately detect communications indicative of illicit and/or security-threat behavior
  • Accurately document the content of calls containing communication(s) of interest
  • Provide timely notification to supervisor and/or customer of all illegal and/or security threat behaviors
  • Additional tasks and projects as assigned by manager

Qualifications
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Windows OS and Microsoft Suite
  • Proficient typing/keyboarding skills
  • Ability to monitor communications for prolonged periods of time while maintaining an extreme attention to detail
  • Ability to work in a fast-paced environment and meet competing deadlines
  • Strong problem-solving skills with an interest and ability to conduct analysis and report on findings
  • Ability to handle confidential information.
  • Fluency (written and verbal) in English is required. Fluency (written and verbal) in Spanish is desired

Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
  • Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs.
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
  • Flexible Time Off (FTO) - Including vacation and sick time
  • Company Holidays
  • Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions.
  • Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
  • Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters.
  • Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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