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Viaero Jobs (NOW HIRING)

Anesthesiology Physician

Kearney, NE · On-site

$315.25 - $341.25/wk

The Viaero Event Center which seats 5,500 and hosts performances, events and concerts, is also located in Kearney. Job Benefits AMN Healthcare typically arranges medical or dental malpractice ...

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Viaero information

What is a Viaero Wireless representative?

A Viaero Wireless representative is a professional who works for Viaero Wireless, a regional telecommunications company that provides wireless phone service, high-speed internet, and other communication solutions. These representatives assist customers with purchasing mobile devices, setting up plans, troubleshooting technical issues, and providing customer support. They may work in retail stores, customer service centers, or in the field, and play an essential role in ensuring customer satisfaction and promoting Viaero’s products and services.

What is the difference between Viaero vs Retail Sales Associate?

AspectViaeroRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; sales experience helpfulHigh school diploma or equivalent; sales/customer service experience preferred
Work EnvironmentTelecommunications retail stores, customer service settingsRetail stores across various industries, customer-facing roles
Employer & Industry UsageTelecom companies, Viaero storesVarious retail chains, including electronics, apparel, and telecom
Common Search & ComparisonYesYes

Viaero and Retail Sales Associate roles both involve customer service and sales in retail environments. While Viaero focuses on telecommunications products and services, Retail Sales Associates work across multiple retail sectors. Both positions require similar credentials and are customer-facing, making them common comparison points for job seekers interested in retail and sales careers.

What are some common challenges faced by Customer Service Representatives at Viaero, and how can new hires prepare for them?

Customer Service Representatives at Viaero often handle a high volume of inquiries ranging from billing issues to technical support. A common challenge is managing time effectively while providing accurate and friendly assistance to every customer. New hires can prepare by familiarizing themselves with Viaero’s products and services, practicing active listening, and developing strong problem-solving skills. Collaborating with team members and seeking guidance from experienced colleagues can also help navigate complex customer scenarios.

What are the key skills and qualifications needed to thrive as a Viaero Wireless Customer Service Representative, and why are they important?

To thrive as a Viaero Wireless Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and mobile device troubleshooting is valuable. Exceptional patience, problem-solving abilities, and a positive attitude help you excel in assisting customers and resolving concerns. These skills ensure high-quality service, customer satisfaction, and retention in a competitive telecommunications environment.
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Fiber Construction Supervisor

Viaero Fiber Networks

Fort Morgan, CO • On-site

$72K - $83K/yr

Full-time

Posted 29 days ago


Job description

Reporting to the Construction Manager, the Construction Supervisor is responsible for their assigned projects and the Field Supervisors inspection team for your assigned projects. The Construction Supervisor is responsible for assisting the Construction Manager in managing the job functions outlined below. The Construction Supervisor will be responsible for managing network projects within Central to Western Nebraska, Eastern Wyoming and Colorado.

What you will be doing:

  • Working with the Construction Manager and Engineering teams in managing the project design of long-haul and metro network, fiber to the Cellular tower, business and carrier customers.
  • Review and fully understand the scope of your assigned projects, review and understand permits, contracts and agreements, and the requirements of each project.
  • Assist in creating and managing project route design work plans, schedules, project work Scopes and Contractor Bid Documents, project materials, incoming and outgoing shipments, monitoring and managing the project budget, scheduling and meeting project timelines, handling customer expectations, managing the project team, and interfacing with jurisdictions and customers.
  • Work with Field Supervisors through field production reports and contractor invoicing
  • Assign duties and manage Field Supervisors assigned for your projects. This will require constant travel to the field in working on site with the Field Supervisors and Contractors. Frequent Over Night Travel is required.
  • Manage the day-to-day operational aspects with Field Supervisors and Contractors through all projects to ensure quality installations are being performed as well as on-time schedule performance and under budget completion.
  • Manage the scope and delivery of the project including serving as a technical expert in interpreting the specifications of the project.
  • Communicate requirements and specifications to the project staff and assist with any questions related to the technology, equipment, and design requirements.
  • Serve as the project spokesperson, when necessary, by developing relationships and facilitating communication, updates, and meetings with internal coworkers and external customers.
  • Ensure agreements, contracts, permits, and authorization of compliance are in place and project acceptable.
  • Maintain day-to-day communication with the Field Supervisors, other departments and other company management teams.
  • Produce quality results in an efficient and cost-effective manner.
  • Represent Viaero professionally to satisfy immediate customer needs and to foster return business.
  • Respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Establish and maintain effective working relationships with co-workers, supervisors, and the general public.
  • Maintain regular, consistent, professional attendance, punctuality, and personal appearance according to company policies.
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role and those of the project team.
  • Adhere to company policies, regulations, procedures, and principles.

What you will need for this Position:

  • 3 + years in construction management, electrical engineering, or civil engineering required. A combination of education and experience will be considered. Must be eligible to work in the U.S. without need of current or future visa sponsorship.
  • Strong knowledge of Telecommunications construction and engineering, project budget creation and management, project scheduling and tracking, project finance, cost reporting, and field office operations
  • Solid business acumen and experience in managing large telecom construction projects
  • Strong organizational and communication skills
  • Solid experience using MS Office applications, including Excel and PowerPoint
  • Ability to travel as needed and as required to manage field operations projects and teams, which will include overnight stays throughout the network.
  • Availability to adjust your schedule and work at a moment’s notice in the event of a network need or outage. Work hours can differ from project task or requirement. Nights and Weekend Work may be required.
  • Must be able to pass all pre-employment processes, including criminal background, motor vehicle record and drug test. Drug test follows federal DOT guidelines.