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Viaero Jobs (NOW HIRING)

Viaero Wireless is looking for energetic, customer-focused sales people who are ready to jump in and hit the ground running! This position requires you to work in a retail setting with an opportunity ...

OSP Fiber Technician

Ord, NE · On-site

$24 - $27/hr

With over 3000 miles of Fiber in over 100 cities, Viaero Fiber Networks is growing and looking to add an OSP Field Inspector in the Burwell/Ord Nebraska region to join our team. We're looking for ...

Tier 2 Technical Support

Fort Morgan, CO · On-site

$16.50 - $18/hr

Then you will fit right in at Viaero as a Tier 2 Technical Support Advisor. We train our Tier 2 Technical Support Specialists to work onsite at our Call Center and be our in-house experts when it ...

Viaero's Accounting Specialist's primary responsibilities center around providing financial, administrative, and clerical support to the organization. This includes understanding how data entered ...

Overview The Internet/Data Installation Technician provides installation and customer support for Viaero's home internet products and home phone services within your region. You can combine your ...

The Tri-City Storm and Viaero Center are seeking an entrepreneurial, highly accountable, and community-oriented executive to oversee all business operations for one of the USHL's premier hockey ...

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Viaero information

What is a Viaero Wireless representative?

A Viaero Wireless representative is a professional who works for Viaero Wireless, a regional telecommunications company that provides wireless phone service, high-speed internet, and other communication solutions. These representatives assist customers with purchasing mobile devices, setting up plans, troubleshooting technical issues, and providing customer support. They may work in retail stores, customer service centers, or in the field, and play an essential role in ensuring customer satisfaction and promoting Viaero’s products and services.

What is the difference between Viaero vs Retail Sales Associate?

AspectViaeroRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; sales experience helpfulHigh school diploma or equivalent; sales/customer service experience preferred
Work EnvironmentTelecommunications retail stores, customer service settingsRetail stores across various industries, customer-facing roles
Employer & Industry UsageTelecom companies, Viaero storesVarious retail chains, including electronics, apparel, and telecom
Common Search & ComparisonYesYes

Viaero and Retail Sales Associate roles both involve customer service and sales in retail environments. While Viaero focuses on telecommunications products and services, Retail Sales Associates work across multiple retail sectors. Both positions require similar credentials and are customer-facing, making them common comparison points for job seekers interested in retail and sales careers.

What are some common challenges faced by Customer Service Representatives at Viaero, and how can new hires prepare for them?

Customer Service Representatives at Viaero often handle a high volume of inquiries ranging from billing issues to technical support. A common challenge is managing time effectively while providing accurate and friendly assistance to every customer. New hires can prepare by familiarizing themselves with Viaero’s products and services, practicing active listening, and developing strong problem-solving skills. Collaborating with team members and seeking guidance from experienced colleagues can also help navigate complex customer scenarios.

What are the key skills and qualifications needed to thrive as a Viaero Wireless Customer Service Representative, and why are they important?

To thrive as a Viaero Wireless Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and mobile device troubleshooting is valuable. Exceptional patience, problem-solving abilities, and a positive attitude help you excel in assisting customers and resolving concerns. These skills ensure high-quality service, customer satisfaction, and retention in a competitive telecommunications environment.
More about Viaero jobs
What cities are hiring for Viaero jobs? Cities with the most Viaero job openings:
What states have the most Viaero jobs? States with the most job openings for Viaero jobs include:
Wireless Sales Associate - Wayne

Wireless Sales Associate - Wayne

Viaero Wireless

Wayne, NE • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Be an early applicant


Viaero Wireless rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

50th of 78 rated telecommunications companies


Job description

Viaero Wireless is looking for energetic, customer-focused sales people who are ready to jump in and hit the ground running! This position requires you to work in a retail setting with an opportunity to earn over $40,000 annually, and is based at our retail store in Wayne, Nebraska. LOCAL sales training is provided!

As a Wireless Sales Associate, you will promote and sell Viaero Wireless products and services to new and existing customers and contact existing customers with new opportunities. You’ll also participate in promotional sign-up events as well as community events sponsored by the company.

Other duties include assisting in meeting monthly store and individual goals, activating new service, assisting with service upgrades, selling accessories, and maintaining store appearance. You’ll also do monthly follow-ups to ensure quality customer relations and satisfaction.

If you are goal-oriented and customer-focused, then apply today!

What you’ll need to have:

Must be at least 18, have a High school diploma or the equivalent, plus valid driver’s license with acceptable MVR.
One year of customer service, telephone sales, or equivalent work experience strongly preferred.
Ability to work on weekdays and rotating Saturdays.

Must have the ability to pass pre-employment checks, which include a criminal background check, motor vehicle record check, and substance screening, following federal law.

What we offer:

Competitive Pay
Monthly Commission based upon sales performance
Advancement and Growth

Health, Vision, and Dental Insurance
Life Insurance and Short-Term Disability
401(k) Retirement Plan
Vacation and Holiday Pay
Free Monthly Phone Service