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Veterinary Representative Jobs in California (NOW HIRING)

Armstrong Pet Hospital

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Veterinary Receptionist

Clovis, CA · On-site

$16.90 - $18/hr

Veterinary Receptionist (Client Service Representative) As a Veterinary CSR , you'll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in ...

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Veterinary Representative information

What is a veterinary representative?

Veterinary Representatives are professionals who act as liaisons between veterinary pharmaceutical or product companies and veterinarians, clinics, or animal hospitals. They are responsible for promoting, educating, and selling veterinary medicines, equipment, and related products. Their role often involves building relationships with veterinary professionals, providing product information, and ensuring that clinics have access to the latest advancements in animal healthcare. Veterinary Representatives may also conduct product demonstrations, organize training sessions, and gather feedback from customers to help improve products and services.

What are the key skills and qualifications needed to thrive as a veterinary representative, and why are they important?

To thrive as a Veterinary Representative, you need a solid background in animal science, veterinary medicine, or a related field, often supported by a bachelor's degree and sales experience. Familiarity with CRM software, pharmaceutical databases, and industry-specific products or certifications is typically required. Outstanding communication, relationship-building, and negotiation skills help differentiate top performers in this role. These skills are crucial for effectively educating clients, driving sales, and building lasting partnerships with veterinary professionals.

What are the typical challenges veterinary representatives face when working with veterinary clinics and animal hospitals?

Veterinary Representatives often encounter challenges such as building trust with veterinary professionals, staying updated on rapidly evolving products and industry regulations, and effectively communicating complex technical information. They may also need to adapt to varied schedules, as clinics can be busy and appointments may require flexibility. Success in this role depends on strong relationship-building skills, persistence, and a thorough understanding of both animal health products and the needs of veterinary practices.

How to become a veterinary representative?

To become a veterinary representative, candidates typically need a background in veterinary medicine, animal science, or related fields, along with strong communication and sales skills. Relevant experience in the veterinary or pharmaceutical industry and a valid driver's license are often required, and some roles may require a bachelor's degree or higher. Training on specific products and industry regulations is usually provided by employers.

What cities in California are hiring for Veterinary Representative jobs?

Cities in California with the most Veterinary Representative job openings:

Veterinary Representative jobs near you
Infographic showing various Veterinary Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

Client Service Representative - Veterinary Receptionist

Dublin, CA • On-site

Four Paws Veterinary Center
Veterinary Services • 1 - 10 employees
Learn more about Four Paws Veterinary Centerexternal

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Client Service Representative – Veterinary Receptionist
 
Four Paws Veterinary Center is seeking a full-time Client Service Representative (CSR) to join our team in Dublin, CA.  
 
CSRs are valuable members of our veterinary team, and we treat them as such. As a CSR, you will be the client’s first and last impression of Four Paws. It’s important that all clients feel welcome, safe, and comfortable which is why it takes a special person who can engage with both humans and animals alike with compassion, patience and understanding. The primary responsibility of a CSR is to be efficient in front desk operations while effectively bridging communication between pet owners and our veterinary team. 
About Us:
At Four Paws Veterinary Center, we are more than just a clinic—we are a family. We are a growing two-doctor practice specializing in high-quality veterinary care for dogs and cats. With a strong emphasis on client education and comprehensive care, our clinic is designed to ensure the best outcomes for both pets and their families. Our team and hospital leaders are committed to providing a supportive and inclusive environment for our team members
 
If you’re ready to contribute to making a positive impact on the lives of pets and their families while enjoying a balanced and rewarding career, we would love to hear from you!
Essential Functions and Responsibilities:
  • Greet and welcome each visitor and assess their needs
  • Handle incoming phone calls/emails and determine the urgency
  • Perform client check-ins and check-outs, including reviewing invoices
  • Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client’s stress
  • Process and document financial transactions accurately
  • Schedule appointments based on client expectations, patient medical requirements and clinic needs
  • Manage emergency situations and walk-ins
  • Respond to online requests for products, prescriptions or client questions in a timely manner
  • Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas
  • Recommend products available to clients through our facilities
 
Skills and Qualifications:
  • High School Diploma or GED required
  • At least two years of customer service experience required
  • Experience in a veterinary practice (or human medical practice) preferred
  • General computer skills and ability to learn multiple programs
  • Excellent communication skills and the ability to problem solve
  • Ability to handle stressful situations and prioritize tasks effectively
  • Team player, have patience and maintain a positive attitude
  • Must be able to lift up to 30 pounds
  • Schedule is 4 days per week, 10-hour shifts per day
Compensation and Benefits:
  • Pay is $18 - $19 per hour (DOE)
  • 4 x 10's schedule
  • Paid time-off inclusive of sick, personal and vacation 
  • 401K with company match  
  • Medical, Vision and Dental Insurance Plans with multiple options 
  • Employer-paid Short-Term Disability and Life Insurance 
  • Long-Term Disability option 
  • Company-sponsored Employee Assistance Program (Headspace) 
  • Progyny-Fertility and Family Building Support  
  • LGBTQIA+ support with FOLX HEALTHCARE
  • Sword Digital Musculoskeletal & Physical Therapy Program
  • Referral Bonus Program
  • DailyPay on Demand
  • Employee Discounts for Pet Care 
 
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love. 
 
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.     

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