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Veterinary Insurance In Jobs in Edmonton, AB (NOW HIRING)

Veterinary Insurance In information

What are the key skills and qualifications needed to thrive as a Veterinary Insurance Investigator, and why are they important?

To thrive as a Veterinary Insurance Investigator, you need a strong understanding of insurance policies, veterinary terminology, and investigative techniques, typically supported by experience in insurance or animal health. Familiarity with claims management software, case documentation systems, and relevant certifications such as AIC (Associate in Claims) are commonly required. Attention to detail, critical thinking, and effective communication are crucial soft skills for gathering information and interacting with clients and veterinary professionals. These skills and qualifications ensure accurate claims assessment, fraud prevention, and efficient resolution of insurance cases.

What is veterinary insurance?

Veterinary insurance, also known as pet insurance, is a type of policy that helps cover the cost of veterinary care for pets. It typically reimburses pet owners for expenses related to accidents, illnesses, surgeries, and sometimes routine wellness care, depending on the plan. This insurance can help pet owners manage unexpected veterinary bills and ensure their pets receive necessary medical treatment without financial stress. Policies vary in coverage, deductibles, and premiums, so it's important to compare options before choosing a plan.

What are some common challenges Veterinary Insurance Agents face when helping clients choose the right coverage for their pets?

Veterinary Insurance Agents often encounter challenges such as explaining policy details in a way that clients can easily understand, especially since coverage options and exclusions can be complex. They must also stay updated on the latest products and regulations in the pet insurance industry. Additionally, agents frequently need to manage client expectations about what is covered and help them navigate the claims process, ensuring a smooth and supportive experience. Building trust and maintaining strong relationships with both pet owners and veterinary professionals is key for long-term success in this role.

What is the difference between Veterinary Insurance In vs Veterinary Technician?

AspectVeterinary Insurance InVeterinary Technician
CredentialsNone required, insurance licensing may be neededAssociate degree in veterinary technology, licensing
Work EnvironmentInsurance offices, client consultationsVeterinary clinics, animal hospitals
Industry UsageInsurance providers, pet health plansVeterinary clinics, animal care facilities
Job FocusInsurance policy management, client educationAnimal care, medical procedures, client communication

Veterinary Insurance In professionals primarily handle insurance policies and client education within the pet health industry, often working in insurance companies or offices. Veterinary Technicians focus on animal care, medical procedures, and supporting veterinarians in clinics. While both roles serve pet owners, their work environments and credentials differ significantly, making each distinct in the veterinary industry.

What job categories do people searching Veterinary Insurance In jobs in Edmonton, AB look for? The top searched job categories for Veterinary Insurance In jobs in Edmonton, AB are:
Infographic showing various Veterinary Insurance In job openings in Edmonton, AB as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Veterinary Medical Associates- Medical Director

Veterinary Medical Associates- Medical Director

PetVet Care Centers

Edmonton, AB

CA$190K/yr

Full-time, Temporary

Medical, Dental, Vision, Retirement

Posted 24 days ago


PetVet Care Centers rating

5.4

Company rating: 5.4 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

39th of 52 rated veterinary


Job description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.


Position Overview

We are seeking a compassionate and skilled full-time Medical Director to join our team. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager.

Veterinary Medical Associates has been setting the standard for outstanding veterinary care for over 60 years. Through our multiple decades as a premier veterinary hospital in Modesto, we have seen and been part of great progress and innovation in the veterinary world. During this time, one thing has never changed: Veterinary Medical Associates is dedicated to providing your companions with the highest quality care available. We have been honored by the American Animal Hospital Association (AAHA) with 60 years of accreditation.

Compensation: $170-190k annually for full-time

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Heather Williams at hwilliams@petvetcarecenters.com.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

  • Signing, retention and relocation packages up to $75,000
  • Medical, dental, and vision insurance
  • Competitive salary and Production Bonus - no negative accrual option available
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Key Responsibilities

  • Maintaining a high quality of progressive veterinary care
    • Oversees and gives directives regarding medical standards and quality of care
    • Sets policies as they pertain to the practice of medicine
    • Works toward making various services work as one team
    • In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
    • Budgets for new equipment and provides a reasonable cost estimate and return on investment
    • Sees patients and handles clinical practice
    • Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
    • Reviews patient records for completeness and accuracy and uses them to promote medical excellence
    • Appropriately manages controlled drugs
    • Reviews and approves requests for alternatives to additional drugs and medical supplies
    • Conducts regular doctor meetings
    • Performs other duties as assigned by Manager
  • Handles patient care problems, client complaints, and referral partner issues
  • Manages veterinary, client, and board complaints and recommends resolutions
  • Develops medical policies
  • Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
  • Monitors DVM performance and production, provides coaching when appropriate
  • Serves as a mentor and role model for all staff veterinarians
  • Leads candidate interviews of potential DVMs
  • Identifies new service opportunities that do not currently exist in the hospital
  • Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
  • Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

  • Veterinarian degree (DVM or VMD) from an accredited college or university
  • Current State Veterinary License
  • DEA registration must be obtained and maintained
  • 3-5+ years of experience in a veterinary practice
  • Strong diagnostic and clinical skills.
  • Excellent surgical and dental skills.
  • Ability to work well in a team-oriented environment.
  • Exceptional interpersonal and communication skills.
  • Commitment to providing compassionate and high-quality veterinary care.
  • Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
  • Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
  • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
  • May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Some tasks involve the periodic performance of moderately physically demanding work.
  • Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

  • Exceptional communication skills, both written and verbal
  • Excellent time-management and delegation abilities
  • Exercises sound judgment and demonstrates exemplary decision-making skills
  • Professionalism and courtesy in all interactions with others
  • Well-developed interpersonal skills
Pay Range
$170,000—$190,000 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.


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About PetVet Care Centers

Sourced by ZipRecruiter

PetVet Care Centers, based in Westport, CT, US, is a leading player in the veterinary services industry. The company operates a network of over 350 general, specialty, and emergency hospitals across the United States, making it a central fixture in the field of animal health care. Established with a mission to provide the best possible care to the patients while supporting the people who provide that care, PetVet Care Centers continues to uphold this mission by providing comprehensive, quality medical services to pets. The company has achieved significant growth since its inception, standing as an industry pioneer by virtue of its commitment to advanced veterinary services and superior patient care.

Company size

51 - 200 Employees

Headquarters location

Westport, CT, US

Year founded

2012

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