Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA. We deliver comprehensive veterinary care while empowering pet owners with the knowledge and guidance to make informed decisions, fostering a supportive environment that promotes the health, well-being, and happiness of both pets and their families.ย Our core values are compassion, collaboration, respect, and support. We promote a learning environment and understand the importance of work-life balance. ย ย ย
We are seeking a part-time or full-time,ย experienced veterinary assistant to join our team of dedicated and highly skilled individuals. We believe veterinary assistants play an essential role in providing high quality care to our patients. Experience in a veterinary hospital is required for this role.ย
Benefits
- Health/dental/vision
- Short-term and long-term disability ย
- 401k
- Flexible schedule ย
- Paid time off ย
- Hospital-funded CE opportunities
- Employee assistance program, and mental health resources ย
- Uniform allowance ย
- Generous pet discount programย
- LVT scholarship opportunities
- Reimbursement for rabies vaccine
- Career growth opportunities
ย Requirements
- Strong written and oral communication skills
- Able to remain calm in stressful situations
- Able to sit and/or stand for extended period; shift times range from 9-12 hours
- Able to lift 40 pounds
- Basic veterinary knowledge and terminologyย
- At least 6 months of experience as a veterinary assistant in a hospital settingย ย
Our veterinary assistant team is responsible for the following,ย
ย Patient Careย
- Handle and restrain patients appropriately to minimize stress while ensuring safety of the pet and team members; understand general animal behavior and recognize the signs of fear, aggression and stressย
- Assist LVTs with nursing care to hospitalized patients; document treatments; make certain the pet is in a comfortable and clean housing area with access to fresh waterย ย
- Able to use in-house lab equipment; ย collect and prepare samples for reference labย
- Assist with technician appointments; document medical services provided; record current weight and vitalsย
- Dispense medications per veterinarian's ย instructionsย ย
- Demonstrate compassion and patience when handling petsย ย
- Assist veterinarians in exam roomsย ย
Client Servicesย ย
- Provide client education materials and answer questions in a professional, compassionate and respectful mannerย ย
- Ensure client concerns or questions are addressed in a timely manner; fill prescription refills (approval must be obtained from LVT or veterinarian first)ย ย
- Review treatment plans with owners professionally and using proper veterinary terminology; answer any questions or defer to a LVT or veterinarian ย
- Document all client communication with sufficient details; utilizing proper grammar, spelling and veterinary terminologyย ย
- Prepare paperwork for referral hospitals or consultationsย ย
- Obtain an accurate and relevant history from clients in a timely mannerย
- Discharge exam room patients; going over instructions with owners thoroughly and providing print materials when neededย
- Demonstrating patience and compassion during client interactionsย ย
- Enter all charges and inform the front desk when client can be checked out; help process payments when neededย
Generalย ย
- Ensure hospital areas such as exam rooms and treatment room are clean, organized and free of safety hazards; clean up pet accidents or fluids immediately; bring any safety concerns to the practice manager's attention immediatelyย ย
- Complete tasks on the daily, weekly and monthly checklists; keep exam rooms and treatment areas stocked with necessary suppliesย
- Properly use and maintain medical equipment; troubleshoot when neededย
- Adhere to core values, medical protocols, and operational policiesย