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Veterinary Customer Service Jobs in California (NOW HIRING)

Animal Healing Center Inc

$15 - $16/hr

... customer service skills? If so, we have a job for you! Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego.

Animal Healing Center Inc

$15 - $16/hr

... customer service skills? If so, we have a job for you! Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego.

Armstrong Pet Hospital

Be Seen First

Veterinary Receptionist

Clovis, CA · On-site

$16.90 - $18/hr

Veterinary Receptionist (Client Service Representative) As a Veterinary CSR , you'll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in ...

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Veterinary Customer Service information

See California salary details

$9

$18

$26

How much do veterinary customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are popular job titles related to Veterinary Customer Service jobs in California?

For Veterinary Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in California look for?

The top searched job categories for Veterinary Customer Service jobs in California are:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Veterinary Customer Service Representative

Community Veterinary Partners

Santa Clarita, CA • On-site

$16.25 - $22/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Now Hiring: Veterinary Customer Service Representative

Are you passionate about animals and enjoy helping people? Join our compassionate and dedicated veterinary team! We are seeking a friendly, organized, and professional Customer Service Representative to be the welcoming face of our hospital.

Responsibilities:
• Greet clients and patients with warmth and professionalism
• Answer phones and schedule appointments
• Manage medical records and client communication
• Assist with check-in/check-out and payment processing
• Support our veterinary team in providing exceptional patient care

Qualifications:
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Veterinary or medical office experience preferred, but not required
• Positive attitude and team-oriented mindset
• Compassion for animals and their owners

What We Offer:
• Supportive and collaborative team environment
• Competitive pay
• Opportunities for growth and training
• Employee pet care discounts
• Flexible scheduling options

If you are looking to build a rewarding career helping pets and the people who love them, we would love to hear from you!

Community Veterinary Partners logo

About Community Veterinary Partners

Sourced by ZipRecruiter

Today, we are more than 3,000 unique veterinary care providers whose job is to bring joy to families by caring for the pets they love. We do that by providing extraordinary care for all our members, no matter how many legs (or wings) they may have. At the end of the day, we are more than just pet people. we’re pet people people. Our Mission Our mission is to bring joy to families by providing the best care possible to the pets they love. We do this through a growing community of veterinary hospitals who have an established legacy of compassionate care.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2009

Social media

Twitter

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