ZipRecruiter

Log In

1

Veterinary Customer Service Representative Jobs in Florida

Warrington Vc LLC

Be Seen First

Veterinary Customer Service Representative

Pensacola, FL · On-site

$15 - $17/hr

We are currently looking to add a Veterinary Technician to our fast paced and growing clinic ... As we have been around since 1984, our clients expect top notch service catered to their needs and ...

Warrington Vc LLC

Be Seen First

Veterinary Customer Service Representative

Pensacola, FL · On-site

$15 - $17/hr

We are currently looking to add a Veterinary Technician to our fast paced and growing clinic ... As we have been around since 1984, our clients expect top notch service catered to their needs and ...

next page

Showing results 1-20

All JobsVeterinary Customer Service Representative JobsVeterinary Customer Service Representative Jobs in Florida

Veterinary Customer Service Representative information

See Florida salary details

$7

$14

$20

How much do veterinary customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for veterinary customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a veterinary customer service representative?

A Veterinary Customer Service Representative (CSR) is the first point of contact at a veterinary clinic, responsible for greeting clients, scheduling appointments, answering phones, and handling billing or administrative tasks. They play a crucial role in ensuring clients and their pets have a positive experience by providing information, addressing concerns, and facilitating communication between pet owners and veterinary staff. CSRs must have excellent communication and organizational skills, as well as a compassionate attitude towards animals and their owners.

What are the key skills and qualifications needed to thrive as a veterinary customer service representative?

To thrive as a Veterinary Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with veterinary practice management software, scheduling systems, and payment processing tools is typically required. Compassion, patience, and problem-solving abilities help you provide empathetic support to pet owners and work effectively with veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate coordination between clients and veterinary staff.

How does a veterinary customer service representative typically collaborate with veterinary technicians and doctors during a busy clinic day?

Veterinary Customer Service Representatives (CSRs) play a critical liaison role, often acting as the first point of contact for clients and coordinating communication between pet owners and the clinical team. During busy days, CSRs work closely with veterinary technicians and doctors to ensure appointment schedules run smoothly, relay patient information accurately, and manage urgent requests efficiently. They also help clarify client questions, facilitate prescription refills, and assist with billing or follow-up calls. Effective teamwork and clear communication are essential to providing excellent care and a positive experience for both clients and their pets.

What is the difference between Veterinary Customer Service Representative vs Veterinary Technician?

AspectVeterinary Customer Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; licensing or certification often required
Work EnvironmentFront desk, reception area, client communicationClinical setting, assisting veterinarians with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, animal hospitals, research facilities

While both roles are essential in veterinary settings, Veterinary Customer Service Representatives primarily handle client interactions and administrative tasks, whereas Veterinary Technicians assist with medical procedures and animal care. Understanding these differences helps job seekers identify the right career path in the veterinary industry.

Veterinary Customer Service Representative jobs near you
Infographic showing various Veterinary Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Veterinary Customer Service Representative

Parkway Veterinary Center

Sarasota, FL • On-site

$14.75 - $20.25/hr

Full-time

Re-posted 6 days ago

Job description

Job Overview
We’re looking for a friendly, organized receptionist to be the welcoming face of our privately-owned
veterinary clinic. This is a full-time position. In this role, you’ll help create a positive experience for both
pets and their owners by managing appointments, handling client communication, and supporting our
veterinary team. If you have a strong customer service background and a passion for working with
animals, this could be the perfect fit.


Why Choose Parkway Veterinary Center
At our privately-owned clinic, you'll enjoy benefits that corporate practices simply can't match. Experience
direct access to leadership without layers of management, allowing your voice to be heard and your ideas
implemented. As our receptionist, you'll build meaningful relationships with clients and their pets, creating
truly personalized experiences without the constraints of corporate protocols or metrics. Join our close-
knit team where you can make a real difference in how clients and patients experience veterinary care,
from the first phone call to the final checkout.


What You'll Do:
● Greet clients and their pets with warmth and professionalism
● Answer phones, schedule appointments, and manage client records
● Process payments and handle paperwork accurately
● Provide clear, compassionate communication to pet parents
● Work with veterinary staff to support a smooth client and patient experience
● Stay calm and efficient during busy or stressful situations


Requirements:
● 3+ years of experience in customer service, veterinary reception, or animal care
● Strong communication and interpersonal skills
● Ability to multitask and stay organized in a fast-paced environment
● Comfortable working with animals and supporting pet owners emotionally
● Professional and adaptable when handling difficult situations


The Right Person for This Job:
You’re naturally compassionate and calm under pressure. You know how to explain complex information
clearly and handle sensitive conversations with professionalism and care. You’re organized, adaptable,
and able to juggle multiple tasks without losing your positive attitude.


About Our Clinic:
We’re a locally owned, independent veterinary practice that takes the time to know our team, our clients,
and their pets. We focus on preventative care and open communication, creating a positive and family-
friendly environment where both staff and clients feel supported.