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Veterinary Customer Service Representative Jobs in Arizona

Saguaro Veterinary Clinic

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Veterinary Customer Service Representative

Scottsdale, AZ · On-site

$18 - $21/hr

Come join our fantastic team! We are a well-established, high volume 3 doctor small animal practice located in central Scottsdale. We are looking for an enthusiastic, organized, efficient, self ...

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

NVA

Customer Service Representative

Scottsdale, AZ · On-site

$16.25 - $22/hr

Prior VETERINARY customer service experience REQUIRED * Strong communication and interpersonal ... from an identified NVA representative for recruiting-related communication • All job ...

NVA

Customer Service Representative

Scottsdale, AZ · On-site

$16 - $22/hr

Prior VETERINARY customer service experience REQUIRED * Strong communication and interpersonal ... from an identified NVA representative for recruiting-related communication • All job ...

Amerivet

Customer Service Lead

Pinetop Lakeside, AZ

If you haven't worked in a veterinary practice before, this isn't the right fit-but we'd love to hear from you for future opportunities! What You'll Do: 🐶 Lead and mentor our incredible CSR team ...

AmeriVet

Customer Service Lead

Lakeside, AZ · On-site

If you haven't worked in a veterinary practice before, this isn't the right fit-but we'd love to hear from you for future opportunities! What You'll Do: 🐶 Lead and mentor our incredible CSR team ...

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All JobsVeterinary Customer Service Representative JobsVeterinary Customer Service Representative Jobs in Arizona

Veterinary Customer Service Representative information

See Arizona salary details

$9

$17

$25

How much do veterinary customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for veterinary customer service representative in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a veterinary customer service representative?

A Veterinary Customer Service Representative (CSR) is the first point of contact at a veterinary clinic, responsible for greeting clients, scheduling appointments, answering phones, and handling billing or administrative tasks. They play a crucial role in ensuring clients and their pets have a positive experience by providing information, addressing concerns, and facilitating communication between pet owners and veterinary staff. CSRs must have excellent communication and organizational skills, as well as a compassionate attitude towards animals and their owners.

What are the key skills and qualifications needed to thrive as a veterinary customer service representative?

To thrive as a Veterinary Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with veterinary practice management software, scheduling systems, and payment processing tools is typically required. Compassion, patience, and problem-solving abilities help you provide empathetic support to pet owners and work effectively with veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate coordination between clients and veterinary staff.

How does a veterinary customer service representative typically collaborate with veterinary technicians and doctors during a busy clinic day?

Veterinary Customer Service Representatives (CSRs) play a critical liaison role, often acting as the first point of contact for clients and coordinating communication between pet owners and the clinical team. During busy days, CSRs work closely with veterinary technicians and doctors to ensure appointment schedules run smoothly, relay patient information accurately, and manage urgent requests efficiently. They also help clarify client questions, facilitate prescription refills, and assist with billing or follow-up calls. Effective teamwork and clear communication are essential to providing excellent care and a positive experience for both clients and their pets.

What is the difference between Veterinary Customer Service Representative vs Veterinary Technician?

AspectVeterinary Customer Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; licensing or certification often required
Work EnvironmentFront desk, reception area, client communicationClinical setting, assisting veterinarians with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, animal hospitals, research facilities

While both roles are essential in veterinary settings, Veterinary Customer Service Representatives primarily handle client interactions and administrative tasks, whereas Veterinary Technicians assist with medical procedures and animal care. Understanding these differences helps job seekers identify the right career path in the veterinary industry.

Veterinary Customer Service Representative jobs near you
Infographic showing various Veterinary Customer Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Veterinary Customer Service Representative, Emergency

Ethos Veterinary Health

Gilbert, AZ • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

AVECCC Emergency Veterinary Customer Service Representative
$17.00 - $23.00
Full Time opportunity in Gilbert, AZ
Schedule: Full-Time Mid Shift 12p-12a Thursday - Saturday
Why Join AVECCC?
At AVECCC, part of Ethos Veterinary Health, you'll be part of a team that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow.
In your day-to-day, you will:
  • Deliver exceptional patient care while ensuring every patient feels safe, comfortable, and well cared for.
  • Support your team by communicating effectively, jumping in where needed, and helping create a positive work environment.
  • Provide compassionate client service by keeping pet owners informed, supported, and confident in their pet's care.
  • Contribute to a collaborative hospital culture where teamwork, respect, and continuous learning are valued.
  • Maintain high standards of patient care by following hospital protocols, safety procedures, and best practices.
  • Grow your skills and knowledge through hands-on experience, training, and opportunities for professional development.
  • Make a difference every day for patients, clients, and your fellow team members.
What You Bring:
  • Excellent customer service and communication skills
  • Compassion, patience, and empathy when working with clients and their pets
  • Familiarity with common dog and cat breeds
  • Knowledge of veterinary medical terminology
  • Education, training, or experience in the veterinary field
  • A collaborative mindset and commitment to providing exceptional patient care
  • Ability to remain calm, organized, and professional in a fast-paced environment
Perks & Benefits
  • Competitive compensation
  • Medical, dental, and vision insurance
  • Paid time off, including vacation and sick leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Retirement savings options
  • Continuing education (CE) allowance and professional development support
  • Employee assistance program (EAP)
AVECCC is a 24-hour veterinary emergency and critial care hospital that has the most skilled doctors in the state and provide significantly complex treatments in the western US. Our clinical team works closely with neurologist, internist, dermatologist, oncologist and a surgical team to provide the highest quality care to our patients.
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class
medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards
are elevated, and innovation is put into practice every day. You'll work alongside respected
veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to
grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest
level, together.
Join Us
At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help
shape the future of veterinary care.
Candidates can confidentially submit their CV to Talent Acquisition Partner Myrna Flores at [email protected]
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion,
color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need

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