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Veterinary Client Service Representative Jobs in Dallas, TX

Heritage Auctions

Client Service Representative

Dallas, TX · On-site

$15.25 - $20.75/hr

As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to ...

NVA

Client Service Coordinator

Frisco, TX · On-site

$16.75 - $22/hr

Client Service Representative Animal Medical & Surgical Hospital of Frisco Frisco, TX Full-Time ... Support veterinarians, technicians, and hospital leadership * Provide exceptional client service ...

New

VCA Animal Hospitals

Client Service Representative

Bedford, TX · On-site

$14.25 - $19.25/hr

ESSENTIAL FUNCTIONS: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms • Scheduling and confirming appointments ...

VCA Animal Hospitals

Client Service Representative

Bedford, TX · On-site

$14.25 - $19.25/hr

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for ...

Vetcor

Veterinary Receptionist - McKinney, TX

Mckinney, TX

$13 - $15.75/hr

Customer Service Representative/Receptionist Status: Full-time Salary: Negotiable and based on ... Make a positive difference during every client and patient interaction What You'll Do * Welcome ...

Sago

Client Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Sago

Client Service Representative

Dallas, TX · On-site

$15/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Sago

Client Service Representative

Dallas, TX

$15.75 - $21.50/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Sago

Client Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Sago

Client Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Sago

Client Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Dallas, TX

Veterinary Client Service Representative information

See Dallas, TX salary details

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How much do veterinary client service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for veterinary client service representative in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are the duties of a veterinary client service representative?

A veterinary client service representative is responsible for greeting clients, scheduling appointments, managing patient records, handling phone inquiries, and processing payments. They serve as the primary point of contact between clients and the veterinary team, requiring strong communication and organizational skills. Proficiency with practice management software is often essential.

What are popular job titles related to Veterinary Client Service Representative jobs in Dallas, TX?

For Veterinary Client Service Representative jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Dallas, TX look for?

The top searched job categories for Veterinary Client Service Representative jobs in Dallas, TX are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Client Service Representative

Heritage Capital Corporation

Dallas, TX • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Handle incoming client calls, emails, and chat inquiries to provide exceptional customer service.

  • Accurately document all communications and payment information into the client database.

  • Resolve client concerns promptly, follow up as needed, and process payments with precision.

Job description

Description:

Build your career with Heritage Auctions, the world’s largest collectibles auctioneer.


Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.


SUMMARY: As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to accuracy, efficiency, and exceptional service will help maintain our reputation as a trusted leader in the auction industry.


BENEFITS:

  • Medical, Dental, Vision coverage
  • Paid time off
  • 401k savings plans
  • Onsite gym with access to a personal trainer

LOCATION: Conveniently located south of Dallas/Fort Worth International Airport, at the NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane.


COMPENSATION: Commensurate with experience


ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Client Interaction: Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering exceptional customer experiences.
  • Data Management: Accurately document all communications and payment information into the client database with meticulous attention to detail.
  • Problem-Solving: Resolve client concerns promptly, ensuring timely follow-up and complete resolution.
  • Payment Processing: Process and record payments with precision and adherence to company protocols.
  • Relationship Building: Engage clients through open and interactive communication, fostering trust and long-term relationships.
  • Order Management: Manage client catalog orders and incoming auction bids efficiently.
  • Customer Satisfaction: Maintain Heritage’s high standards for client satisfaction by providing accurate, clear, and complete information.
  • Flexibility: Work extended hours and weekends at least twice a month to support high-demand periods.

Other duties may be assigned to support the team.

Requirements:

EDUCATION & EXPERIENCE:

  • High school diploma required.
  • 1+ years of customer service experience in a fast-paced, client-facing role.
  • Experience in email and chat-based customer communication.
  • Proficiency in Microsoft Outlook and Excel is a must.
SKILLS & ABILITIES
  • Exceptional Communication: Outstanding verbal, written, and interpersonal skills.
  • Client-Centric Mindset: Positive attitude with a strong commitment to client satisfaction.
  • Problem Solving: Critical thinking, good judgment, and the ability to resolve challenges independently.
  • Multitasking & Organization: Excellent time management and organizational skills to handle multiple tasks efficiently.
  • Attention to Detail: High level of accuracy and thoroughness in all tasks.
  • Language Skills: Multilingual capabilities are a plus.

WORK ENVIRONMENT:

  • Ability to work independently in a fast-paced, high-demand environment.
  • Must be able to lift up to 25 lbs. occasionally.
  • Training: A six-week program from 8:00 AM – 4:30 PM will prepare you for success. After training, the schedule shifts to 8:00 AM – 5:00 PM, with extended hours (8:00 AM – 6:00 PM) on Mondays following Signature auctions twice a month.

At Heritage Auctions, we celebrate diversity and are committed to fostering an inclusive environment. We welcome and encourage applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE